Ranked on three things we can check: public employee ratings, the employer's published pay range, and whether they pay you while they train you. Open roles from each employer's careers page are shown where we have them. Checked 5 October 2026. ShiftMate does not take payment for placement on this list.
- 1FNB Contact Centre4.0 · 0 reviewsR8,000–R21,000/monthPaid training
Staff like: SA's most awarded bank — the FNB brand is a career asset across the financial sector; Tech-forward digital banking focus — app support roles build in-demand skills
Read the ShiftMate review - 2Mr Price Contact Centre4.0 · 0 reviewsR7,000–R15,000/monthPaid training
Staff like: Major KZN in-house employer — one of Durban's most stable and accessible contact centre opportunities; MRP Money fintech exposure builds digital payments and credit skills beyond standard retail customer service
Read the ShiftMate review - 3Mr Price Financial Services (Contact Centre)4.0 · 0 reviewsR7,000–R17,000/monthPaid training
Staff like: One of Durban's largest in-house financial services contact centres — stable, long-term employment in KZN; Structured progression into team leadership — a clear internal development pathway
Read the ShiftMate review - 4Standard Bank Contact Centre3.9 · 0 reviewsR8,500–R22,000/monthPaid training
Staff like: Africa's largest bank — unmatched brand recognition and CV credibility; Internal mobility across Standard Bank's 20+ African country operations
Read the ShiftMate review - 5Nedbank Contact Centre3.9 · 0 reviewsR8,000–R20,000/monthPaid training
Staff like: Eyethu employee share scheme gives staff a real stake in Nedbank's success; People-first culture — management reputation consistently above banking peers
Read the ShiftMate review - 6Vodacom Contact Centre3.8 · 0 reviewsR7,500–R18,000/monthPaid training
Staff like: Staff discounts on data, devices, and airtime — tangible daily value; Telecoms-industry exposure that transfers across the sector
Read the ShiftMate review - 7Sigma Connected3.8 · 0 reviewsR7,000–R16,000/monthPaid training
Staff like: Multiple 'Great Place to Work' awards — culture is genuinely better than average for SA BPO; Vulnerable-customer support specialisation builds empathy-led skills valued in UK market
Read the ShiftMate review - 8Absa Contact Centre3.8 · 0 reviewsR8,000–R20,000/monthPaid training
Staff like: Pan-African banking group — Absa's Africa presence creates mobility opportunities; Vehicle finance and home loans specialisation builds high-value financial CV skills
Read the ShiftMate review - 9Merchants3.7 · 0 reviewsR7,000–R18,000/monthPaid training
Staff like: Africa-scale BPO brand with genuine international client exposure (UK, Australia); Extensive paid training — one of the most rigorous onboarding programmes in SA BPO
Read the ShiftMate review - 10Hollywoodbets3.6 · 0 reviewsR6,500–R16,000/monthPaid training
Staff like: Umhlanga headquarters — one of KZN's most significant in-house contact centre employers; Rapidly growing brand — internal promotion opportunities arising faster than at stable legacy operators
Read the ShiftMate review - 11Teleperformance3.5 · 0 reviewsR7,500–R20,000/monthPaid training
Staff like: World's largest BPO — an internationally recognised brand name on your CV; International mobility programme for high performers across 91 countries
Read the ShiftMate review - 12CCI South Africa3.4 · 0 reviewsR6,500–R16,000/monthPaid training
Staff like: KZN's anchor BPO employer — the most central contact centre career opportunity in Durban/Umhlanga; Commission earnings potential on sales and collections campaigns
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