05Marketplace

Hire pre-assessed agents straight from the pool.

Agents are assessed free and become visible to call-centre operators. Operators search, reserve the people they want and keep the assessment results with every candidate.

Pre-assessed agentsGauteng
  • Shaun D.
    Customer service
    90%
    match
    Voice87
    Typing82
  • Prudence P.
    Inbound support
    89%
    match
    Voice86
    Typing83
  • Lauren M.
    Outbound sales
    86%
    match
    Voice84
    Typing80
Reserve for 1, 2 or 4 weeks

Example candidates. The names and scores are made up.

For agents
Free assessment, no CV needed
Reserve for
1, 2 or 4 weeks
Reservation fee
R500, R900 or R1,750
Placement fee
None
Guided demo, narrated: see a candidate's assessment and reserve them for a trial shift.
What it does

Marketplace at a glance

Pre-assessed talent

Everyone in the marketplace has been through the assessment, so you compare scores instead of guessing.

Search by province

Filter the national pool to find agents near your site.

Reserve candidates

While a candidate is reserved no other operator can book them. Reserve a candidate for 1, 2 or 4 weeks (R500, R900 or R1,750). No VAT, no placement fee.

Trial shifts

Fill open shifts with matched candidates who are notified on WhatsApp, and pay once the shift succeeds.

How an operator uses it

  1. 1

    Register and search

    Registering and searching are free.

  2. 2

    Reserve the agents you want

    Hold a candidate for 1, 2 or 4 weeks while you interview them.

  3. 3

    Unlock and hire

    Contact details unlock once you confirm, and the assessment stays attached.

What operators and agents see

Marketplace candidate cards with match percentage, voice and typing scores
The operator view: pre-assessed candidates with a match score and their voice and typing results.
An example agent profile with a 92% match score
The agent view: an example profile showing what hiring call centres see, after the agent gives permission.
Who it is for
An operations manager reviewing assessed agent profiles on her laptop

Call-centre and BPO operators

Hire from agents with proven results instead of sorting through CVs.

Call-centre agents

Take one free assessment and be found by operators that are hiring.

Employers with open shifts

Post a shift and see matched, verified candidates in minutes.

Why it matters

Operators skip the sourcing and the first screening round, and agents get a route into work that does not depend on a CV.

Marketplace FAQs

Is it free for agents?

Yes. The assessment is always free for agents, and results only appear to operators with the agent's permission.

What does it cost operators?

Registering and searching are free. You reserve a candidate for 1, 2 or 4 weeks (R500, R900 or R1,750). There is no placement fee and no VAT on the fee.

Can I see what an agent can do before I pay?

Yes. Before you reserve anyone you can review their typing, voice and work-situation results and listen to a voice sample.

Is my information protected?

Yes. Agents give POPIA consent during the assessment, and results only go on the marketplace with their permission.