Our story · South Africa · Built 2025Founder-led

ShiftMate is the AI-native employment infrastructure for frontline work.

We sit at the front of the workforce journey — helping people become visible, discover opportunity, prove what they can do and get hired.

We replace the CV-only model with a living digital employment profile built from skills, assessments, interviews, training, trials and real-world outcomes.

And we replace hiring based purely on prediction with something much simpler:

Give people opportunity. See what they can do. If you like them, hire them.

Trial first.

Built for the work that keeps South Africa moving.
Mike Steenkamp, Founder and CEO of ShiftMate
A new usersigns up every 60 seconds
6 millionSA Youth-registered job seekers in our access point
2025founded and built in South Africa

What people say

Thousands of South Africans have reviewed us on Google.

Job seekers and employers tell it as it is. Read their reviews and see what working with ShiftMate is really like.

Why ShiftMate exists

Too many capable people are invisible to the companies that need them.

South Africa has millions of people who want to work, but frontline hiring still depends on CVs, job boards, recruitment networks and prior experience.

For someone without the right connections, a polished CV or an established work history, getting seen can be harder than doing the job itself.

ShiftMate is building the bridge between overlooked potential and real employment.

01

Find people where they are.

Talent does not only live on job boards. We use communities, local introducers and digital channels to bring people into the employment system and connect them with opportunities close to them.

02

Help people show what they can do.

A CV is only one version of a person. Assessments, AI-supported training, interviews and real work simulations give candidates a better way to demonstrate their ability, communication, resilience and potential.

03

Make giving someone a chance easier.

Hiring someone unknown can feel risky. We reduce that risk by helping employers assess, train and trial people before making the final decision.

Give people an opportunity. See what they can do. If you like them, hire them.

How ShiftMate works

AI isn't a feature of ShiftMate. It is how ShiftMate works.

We started building the company at a moment when an entirely different technology stack became possible.

So we haven't taken a traditional recruitment business and added AI to it. We have built ShiftMate AI-native from the beginning.

And as more people move through the system, we can learn something much more important: what actually predicts success at work.

Explore our AI systems
AI-native from the beginningHow it works
  • AI helps us find opportunities.
  • AI helps candidates build stronger employment profiles.
  • AI assesses.
  • AI interviews.
  • AI trains.
  • AI coaches.
  • AI matches people to opportunities.
  • AI helps employers understand thousands of candidates without having to manually process thousands of applications.

The outcome

Learn what actually predicts success at work.

Mike Steenkamp supporting a contact-centre candidate at a workstation

A note from the founder

Supporting SA's biggest BPO's

South Africa's BPO sector is growing fast, but growth only works if operators can keep finding, assessing, hiring and training the right people at scale. When a single business needs 200 new hires every month, recruitment cannot rely on spreadsheets, CV screening and disconnected training processes. The technology has to cope with volume without losing the human signal.

That is what we are building ShiftMate to do: bring candidates into one system, assess them consistently, prepare them with AI-supported training, surface the strongest people quickly and give operators a lower-risk path to hire.

At this scale, the challenge is not just finding more people. It is building an engine that can move thousands of candidates through the journey and still help a recruiter answer the one question that matters: who should we give the opportunity to?

Mike SteenkampFounder & CEO

Choose your path

There’s a place for you in what we’re building.

ShiftMate started with contact centres because the need is acute and the data is rich. The architecture is built to generalise wherever capability matters more than credentials.