Company Guide

CCI (Customer Contact Intelligence)
Jobs & Careers 2026

South African BPO focused on customer management, debt collection, and sales across financial services and telecoms.

3,500+
Employees
R6,500–R16,000/month
Salary Range
3 Locations
Durban, Johannesburg
Yes
Training Provided

Entry Requirements

Matric, basic numeracy, clear credit record for financial roles

Office Locations

Durban
Johannesburg
Cape Town

Available Roles

Collections Agent
Sales Agent
Customer Service Agent
Team Leader
Campaign Manager

Why Work Here

Strong Durban presence
Commission-based earnings potential
Financial services specialisation
Regular intake programmes

Ready to Apply at CCI (Customer Contact Intelligence)?

Create your ShiftMate profile and get matched with opportunities at CCI (Customer Contact Intelligence) and similar employers.

Create Your Profile

Related Articles

Alpha BPO Non-Voice Careers in South Africa 2026

Alpha BPO hiring non-voice agents in Durban 2026. Data entry, back-office & admin roles – no cold calling ever. R6,500–R12,000/month. Apply free today.

Hospitality to BPO Skill Transfer Guide 2026

How hospitality workers can transition to BPO careers. Transferable skills, salary comparison, and tips for making the switch from restaurants to call centres.

How to Pass the Careerbox CCI Assessment Guide 2026

Step-by-step guide to passing the Careerbox CCI assessment. Tips, practice questions, and what to expect during the recruitment process for CCI jobs.

Banking & Collections Call Centre Salaries in Pinelands 2026: What Merchants, Capita & WNS Actually Pay (Plus the Commission Structure 67% of Agents Misunderstand)

Banking & collections call centre salaries at Merchants, Capita & WNS in Pinelands. Real 2026 pay rates, commission structure & how to apply. ShiftMate data inside.

How the 2026 BCEA Amendment 39 Affects Call Centre Shift Workers in Bellville: What BCX, iContact & Vodacom Agents Must Know About the New 15-Day Roster Notice Rule (And Why 71% of BPO Managers Are Implementing It Wrong)

How the new 15-day roster notice rule affects BCX, iContact & Vodacom call centre workers in Bellville. What BCEA Section 39 means for your shifts in 2026.

Why Randburg Call Centres Lose 69% of Night Shift Agents in 6 Months (And How Trial-to-Hire Solves the Circadian Mismatch Problem Interviews Can't Predict)

Why Randburg call centres lose 69% of night shift agents in 6 months. Real salary data, circadian mismatch issues, and how trial-to-hire solves what interviews miss.

South African job seeker ready to find work with ShiftMate
2,400+ jobs this week
100% Free
No App Download Needed

Get New Jobs Sent Straight to Your Phone

Stop scrolling job boards. We'll send the best local retail, call centre and healthcare jobs via WhatsApp or SMS — free.

Matched to your skills
Instant alerts, never miss out
Verified employers only

Get Alerts Via

No spam. Unsubscribe anytime. Takes 10 seconds.

N
T
S
L
K

Trusted by 12,000+ workers