Company Guide

CCI (Customer Contact Intelligence)
Jobs & Careers 2026

South African BPO focused on customer management, debt collection, and sales across financial services and telecoms.

3,500+
Employees
R6,500–R16,000/month
Salary Range
3 Locations
Durban, Johannesburg
Yes
Training Provided

Entry Requirements

Matric, basic numeracy, clear credit record for financial roles

Office Locations

Durban
Johannesburg
Cape Town

Available Roles

Collections Agent
Sales Agent
Customer Service Agent
Team Leader
Campaign Manager

Why Work Here

Strong Durban presence
Commission-based earnings potential
Financial services specialisation
Regular intake programmes

Frequently Asked Questions

What jobs are available at CCI (Customer Contact Intelligence)?

CCI (Customer Contact Intelligence) typically hires for roles such as Collections Agent, Sales Agent, Customer Service Agent, Team Leader, Campaign Manager. Availability changes over time, so always confirm current openings on CCI (Customer Contact Intelligence)'s official careers channels.

How much does CCI (Customer Contact Intelligence) pay?

Salaries at CCI (Customer Contact Intelligence) are generally in the region of R6,500–R16,000/month, depending on the role, experience and shift. These are indicative market estimates — confirm exact pay during the application process.

What do I need to apply for a job at CCI (Customer Contact Intelligence)?

Matric, basic numeracy, clear credit record for financial roles Requirements can vary by role, so check the specific listing before applying.

Where is CCI (Customer Contact Intelligence) located in South Africa?

CCI (Customer Contact Intelligence) operates in Durban, Johannesburg, Cape Town. Some roles may also be available as hybrid or work-from-home depending on the campaign.

Does CCI (Customer Contact Intelligence) provide training for new staff?

Yes — CCI (Customer Contact Intelligence) generally provides structured onboarding and training for new hires, so prior experience is not always required for entry-level roles.

How do I apply for a job at CCI (Customer Contact Intelligence) through ShiftMate?

Create a free ShiftMate profile and complete the TalentForge assessment. We match qualified candidates with opportunities at CCI (Customer Contact Intelligence) and similar employers, and help you prepare so you stand out. ShiftMate is not affiliated with CCI (Customer Contact Intelligence) unless stated.

Ready to Apply at CCI (Customer Contact Intelligence)?

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Related Articles

Salary ranges and company details are indicative estimates compiled from public market information and may change over time. Always confirm current vacancies, pay and requirements on CCI (Customer Contact Intelligence)'s official careers channels. ShiftMate is not affiliated with CCI (Customer Contact Intelligence) unless stated.

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