Merchants
Jobs & Careers 2026
One of Africa's largest BPO providers, part of the Dimension Data group. Specialises in customer experience management for international brands.
Entry Requirements
Matric, clear criminal record, basic computer skills
Office Locations
Available Roles
Why Work Here
Frequently Asked Questions
What jobs are available at Merchants?
Merchants typically hires for roles such as Call Centre Agent, Team Leader, Quality Analyst, Workforce Planner, Operations Manager. Availability changes over time, so always confirm current openings on Merchants's official careers channels.
How much does Merchants pay?
Salaries at Merchants are generally in the region of R7,000–R18,000/month, depending on the role, experience and shift. These are indicative market estimates — confirm exact pay during the application process.
What do I need to apply for a job at Merchants?
Matric, clear criminal record, basic computer skills Requirements can vary by role, so check the specific listing before applying.
Where is Merchants located in South Africa?
Merchants operates in Cape Town, Durban, Johannesburg. Some roles may also be available as hybrid or work-from-home depending on the campaign.
Does Merchants provide training for new staff?
Yes — Merchants generally provides structured onboarding and training for new hires, so prior experience is not always required for entry-level roles.
How do I apply for a job at Merchants through ShiftMate?
Create a free ShiftMate profile and complete the TalentForge assessment. We match qualified candidates with opportunities at Merchants and similar employers, and help you prepare so you stand out. ShiftMate is not affiliated with Merchants unless stated.
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Salary ranges and company details are indicative estimates compiled from public market information and may change over time. Always confirm current vacancies, pay and requirements on Merchants's official careers channels. ShiftMate is not affiliated with Merchants unless stated.
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