Pretoria, Gauteng

Best Call Centres to Work For in Pretoria

The best call centres in Pretoria to work for, ranked on employee ratings, pay ranges, paid training and open roles. Independent, dated, and sourced.

Short answer

FNB Contact Centre tops the ranking on employee ratings (4.0 from 0 reviews), with R8,000–R21,000/month and paid training. Rankings are from public employee reviews and the employer's own published pay and training, checked 5 October 2026.

Key takeaways for Pretoria

  • Live call centre roles in Pretoria appear on the hub as employers post them.
  • 9 call centre and BPO employers have a site in Pretoria.
  • No CV needed: register on WhatsApp, pass the free assessment, and ShiftMate puts you forward with a verified profile.

Ranked on three things we can check: public employee ratings, the employer's published pay range, and whether they pay you while they train you. Open roles from each employer's careers page are shown where we have them. Checked 5 October 2026. ShiftMate does not take payment for placement on this list.

  1. 1
    FNB Contact Centre
    4.0 · 0 reviewsR8,000–R21,000/monthPaid training

    Staff like: SA's most awarded bank — the FNB brand is a career asset across the financial sector; Tech-forward digital banking focus — app support roles build in-demand skills

    Read the ShiftMate review
  2. 2
    Absa Contact Centre
    3.8 · 0 reviewsR8,000–R20,000/monthPaid training

    Staff like: Pan-African banking group — Absa's Africa presence creates mobility opportunities; Vehicle finance and home loans specialisation builds high-value financial CV skills

    Read the ShiftMate review
  3. 3
    Altron (formerly Bytes Technology)
    Not enough reviews to rateR9,000–R25,000/monthPaid training

    Staff like: IT-focused BPO builds marketable technical skills — a gateway into the broader ICT career sector; JSE-listed Altron Group stability — institutional backing from a long-established SA tech company

    Read the ShiftMate review
  4. 4
    Telkom SA Contact Centre
    Not enough reviews to rateR7,000–R18,000/monthPaid training

    Staff like: Fibre and broadband technical skills — in-demand expertise as SA's connectivity infrastructure grows; Telkom benefits and medical aid from appointment — comprehensive state-enterprise package

    Read the ShiftMate review
  5. 5
    Sanlam Contact Centre
    Not enough reviews to rateR8,500–R22,000/monthPaid training

    Staff like: SA's largest insurance group — Sanlam brand recognition is unmatched in the financial services sector; Pension and medical aid from day one — comprehensive benefits from your first month

    Read the ShiftMate review
  6. 6
    King Price Insurance Contact Centre
    Not enough reviews to rateR7,500–R20,000/monthPaid training

    Staff like: FAIS RE5 funded training — gain a compliance qualification while earning commission; Fast-growing company since 2012 — internal advancement opportunities arising faster than at mature insurers

    Read the ShiftMate review
  7. 7
    Hollard Insurance Contact Centre
    Not enough reviews to rateR7,500–R20,000/monthPaid training

    Staff like: SA's largest privately-owned insurer — Hollard brand credibility across personal and commercial insurance; Hollard Cares transformation programme — genuine youth employment and development focus

    Read the ShiftMate review
  8. 8
    Santam Insurance Contact Centre
    Not enough reviews to rateR8,000–R21,000/monthPaid training

    Staff like: SA's largest short-term insurer — Santam is the most recognised claims and underwriting brand in SA insurance; Sanlam Group stability — institutional backing from one of SA's largest financial services groups

    Read the ShiftMate review
  9. 9
    Bayport Financial Services
    Not enough reviews to rateR7,000–R16,000/monthPaid training

    Staff like: Public-sector client base is stable and well-regulated — lower default risk than retail lending; Rosebank Johannesburg campus — centrally located with good public transport connections

    Read the ShiftMate review

Questions people ask

What is the best call centre to work for in Pretoria?

FNB Contact Centre tops the ranking on employee ratings (4.0 from 0 reviews), with R8,000–R21,000/month and paid training. Rankings are from public employee reviews and the employer's own published pay and training, checked 5 October 2026.

Which call centres in Pretoria pay the most?

See the salaries page for Pretoria; on published ranges the top payers are international-campaign and technical-support operations, and sales campaigns with commission.

Ready for a call centre job in Pretoria?

Register on WhatsApp, pass the free assessment, and get put forward to employers hiring in Pretoria.

Related searches this page answers: best call centres in Pretoria · best call centres to work for in Pretoria · highest paying call centres Pretoria. Back to call centre jobs in Pretoria.