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King Price Insurance Contact Centre reviews and workplace insights
Independent worker feedback, third-party rating context and practical research for candidates considering King Price Insurance Contact Centre.
Company overview
About King Price Insurance Contact Centre
Start with the company itself before comparing king price insurance contact centre reviews, review evidence or current roles.
Industry
BPO
Locations
Pretoria (Pretoria East) · Cape Town
Company size
2,000+
Indicative pay
R7,500–R20,000/month
Head office
Pretoria (Pretoria East)
Official website
www.kingprice.coPrepared by ShiftMate Editorial DeskLast researched
Company facts and indicative pay are editorial research, not worker testimony or an employer statement.
Company-fact evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
King Price Insurance runs a large contact centre operation focused on selling and servicing car, home, and life insurance policies. Its main product feature is premiums that decrease over time as vehicles age, which sets it apart from most other South African insurers.
The centre handles inbound and outbound calls for new business and existing customers across the country. With more than 2,000 employees, the company has expanded rapidly since it started in 2012 and now ranks among the larger players in the direct insurance market.
The operation is based primarily in Pretoria East, with a smaller presence in Cape Town. The Pretoria site is the main hub for sales and service staff.
This location suits candidates who already live in the eastern suburbs or have reliable transport into Gauteng, but it is less convenient for people based in Johannesburg or further afield. The company continues to add headcount each year, and internal moves into team leader or specialist roles happen more often than at slower-growing insurers.
The work environment is built around high-volume sales activity with visible targets and commission payouts. Staff receive funded training toward the FAIS RE5 regulatory exam while they work, which gives them a recognised qualification.
Processes and products change frequently because the business is still scaling, so people who prefer stable routines often struggle. Those who perform well tend to be comfortable with pressure, quick to adapt, and motivated by variable earnings rather than fixed salaries.
Candidates who do best are those with prior sales or call-centre experience who want commission upside and are willing to work in Pretoria East. The company favours applicants who can handle shifting targets and procedures.
Hiring typically starts with an online application followed by assessments and interviews that test sales aptitude and basic compliance knowledge; successful candidates move into paid training that includes the RE5 component.
Profile details are compiled from public information and may vary by role, location and campaign. This is not a statement from King Price Insurance Contact Centre.
Review snapshot
What candidates can verify today
Public rating context
Not recorded
No public platform rating is shown for this profile.
Indicative pay
R7,500–R20,000/month
Verify role-specific pay in the current vacancy.
Pay evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Roles to explore
6
Insurance Sales Consultant · Retentions Advisor
Role evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Independent worker feedback
ShiftMate worker reviews
Only moderated worker submissions appear here. Public research and editorial guidance are not included in this count.
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Only approved worker submissions appear here. Public research and editorial guidance are shown separately; they are not employee testimonials or employer endorsements.
No reviews yet for King Price Insurance Contact Centre on ShiftMate.
If you've worked there — even briefly — your honest take helps someone making the same decision.
Prepared by ShiftMate Editorial DeskLast researched
The sections below are editorial research. Inspect the linked evidence where available; otherwise the page marks the claim as an estimate or limited evidence.
ShiftMate editorial synthesis
What the workplace research suggests
This AI-assisted editorial guide organises the public research captured for this profile. It is not a worker testimonial, a platform rating, or an employer endorsement.
ShiftMate's editorial reading of the information collected for this profile is that King Price Insurance Contact Centre may be most relevant to pretoria and gauteng-based candidates with matric looking for a sa bpo with international accounts and structured training.
The workplace context recorded for this profile indicates: King Price's Pretoria East campus is one of South Africa's most energetic insurance contact centres — a company that has grown from startup to major insurer since 2012 on the back of a genuinely differentiated product (premiums that decrease as your car ages). The high-energy sales floor reflects that growth culture: leaderboards, incentives, and a team that genuinely believes in the product they're selling. FAIS RE5 training is funded, and the fast company growth means new team leaders and managers are needed regularly.
The listed pay signal is R7,500–R20,000/month. It is an indicative range rather than an offer, so check the current vacancy for the rate, working hours and any campaign-specific terms.
One point to verify before applying is: Pretoria East location requires reliable Gauteng transport — not central for Johannesburg candidates
Editorial evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Day-to-day picture
Working at King Price Insurance Contact Centre
Work environment
King Price's Pretoria East campus is one of South Africa's most energetic insurance contact centres — a company that has grown from startup to major insurer since 2012 on the back of a genuinely differentiated product (premiums that decrease as your car ages). The high-energy sales floor reflects that growth culture: leaderboards, incentives, and a team that genuinely believes in the product they're selling.
FAIS RE5 training is funded, and the fast company growth means new team leaders and managers are needed regularly.
Workplace evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Who it may suit
Pretoria and Gauteng-based candidates with Matric looking for a SA BPO with international accounts and structured training
Training is listed for some roles. Confirm the format and eligibility in the current vacancy.
Fit evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Roles and pay
King Price Insurance Contact Centre roles to explore
Role names and pay signals help with research; they are not a promise of a current vacancy or offer.
Role areas
- Insurance Sales ConsultantR7,500–R20,000/month
- Retentions AdvisorR7,500–R20,000/month
- Claims AgentR7,500–R20,000/month
- Service ConsultantR7,500–R20,000/month
- Team LeaderR7,500–R20,000/month
- Quality AnalystR7,500–R20,000/month
Pay context
R7,500–R20,000/month
Pay can differ by role, shift pattern, location, campaign, qualifications and experience. Confirm the actual rate before accepting an offer.
Pay evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Compare the trade-offs
Benefits and considerations at King Price Insurance Contact Centre
Potential positives
- ✓Decreasing-premium model (unique in SA)
- ✓High-energy sales culture
- ✓Strong commission and incentive structure
- ✓FAIS-funded RE5 training
- ✓Rapid company growth since 2012
- ✓FAIS RE5 funded training — gain a compliance qualification while earning commission
- ✓Fast-growing company since 2012 — internal advancement opportunities arising faster than at mature insurers
- ✓Genuinely differentiated product (decreasing premiums) makes selling more compelling than standard insurance
Positive-claim evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Questions to ask
- •Pretoria East location requires reliable Gauteng transport — not central for Johannesburg candidates
- •Fast-growth culture means processes evolve quickly — requires adaptability
Caution evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Listed benefits
- •Medical aid contributions
- •Provident fund contributions
- •13th cheque
- •Performance bonuses
- •Staff insurance discounts
Benefits evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Before you apply
Hiring and interview guidance for King Price Insurance Contact Centre
Hiring process
Candidates can apply for King Price Insurance Contact Centre roles directly via the South African jobs platform by submitting a CV that highlights Matric results and any sales or customer-service experience. Applications are screened for target-driven attitudes, followed by an online assessment, a telephonic or in-person interview that includes insurance product knowledge questions, and reference or background checks, with successful candidates often receiving offers within two to four weeks.
To prepare, review King Price’s decreasing-premium car insurance model and be ready to discuss how you would handle inbound sales calls while committing to complete the FAIS RE5 exam if not yet obtained.
Hiring evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Interview process
To apply for roles at King Price Insurance Contact Centre, submit your CV online through major South African job portals such as PNet or Careers24, or directly via the company’s careers page. Expect an initial CV review followed by a telephonic screening, online aptitude and English proficiency tests, a sales role-play assessment, and final interviews, with standard criminal record and reference checks completed before any offer.
The full process typically takes three to five weeks from application to offer. Prepare by reviewing basic insurance products, practising target-driven sales scenarios, and bringing your matric certificate plus proof of any FAIS RE5 studies to assessments.
Interview evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
What to confirm
Matric, FAIS RE5 preferred or willingness to study, target-driven attitude
Use the official careers channel or current listing. Never pay an employer or recruiter to apply for a job.
Requirements evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Common questions
King Price Insurance Contact Centre review FAQs
What jobs are available at King Price Insurance Contact Centre in South Africa?
This profile lists Insurance Sales Consultant, Retentions Advisor, Claims Agent, Service Consultant and 2 other role types for King Price Insurance Contact Centre, with locations including Pretoria (Pretoria East) and Cape Town. These are role types to explore, not a promise of a current vacancy. Check the live listings or the employer's careers page before applying.
How much does King Price Insurance Contact Centre pay per month in South Africa?
ShiftMate's public-market pay estimate for King Price Insurance Contact Centre is R7,500–R20,000/month per month, with the lower and upper ends shown as R7,500 and R20,000/month. This is an indicative range, not an offer: pay can differ by role, location, campaign and experience. Confirm the rate in the live vacancy.
What qualifications do I need to apply at King Price Insurance Contact Centre?
This profile lists the following entry requirements: Matric, FAIS RE5 preferred or willingness to study, target-driven attitude Training is listed as available, but the exact onboarding and experience requirements can vary by vacancy.
Where is King Price Insurance Contact Centre located in South Africa?
This profile lists King Price Insurance Contact Centre locations as Pretoria (Pretoria East) and Cape Town. Check the specific vacancy for site requirements, as different campaigns may run from different offices.
Is King Price Insurance Contact Centre a good place to work in South Africa?
Public-source research highlights fais re5 funded training — gain a compliance qualification while earning commission and fast-growing company since 2012 — internal advancement opportunities arising faster than at mature insurers as possible positives. A public-source concern to consider is pretoria east location requires reliable gauteng transport — not central for johannesburg candidates. The profile may be most relevant to pretoria and gauteng-based candidates with matric looking for a sa bpo with international accounts and structured training.
Does King Price Insurance Contact Centre provide training for new employees?
Training is listed for some King Price Insurance Contact Centre roles. The type, duration and eligibility can vary by vacancy, so confirm what is included in the current job description or interview.
How do I apply for a job at King Price Insurance Contact Centre through ShiftMate?
Create a free ShiftMate profile and complete the short skills assessment. ShiftMate can alert you to relevant listed opportunities at King Price Insurance Contact Centre and similar BPO & call centre employers. Registration does not guarantee a role, and ShiftMate is not affiliated with King Price Insurance Contact Centre unless explicitly stated.
FAQ evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Review methodology
A company profile is not a worker review.
ShiftMate labels worker submissions, third-party ratings, public excerpts and editorial research separately. Company representatives may request profile corrections, but cannot edit independent worker reviews.