Pretoria, Gauteng

Call Centre Salaries in Pretoria

How much call centres in Pretoria pay: entry, experienced and team leader salaries by role, commission and night-shift allowances, and the highest paying call centre jobs in Pretoria.

No experienceSalariesCompaniesBest to work forTrainingHow to get hiredWhat agents doAll jobs in Pretoria

Short answer

Entry-level agents in Pretoria earn about R5,500–R8,000/month basic. Sales and retention campaigns add commission that can double that. Experienced agents earn R8,000–R12,000/month, team leaders R14,000–R18,000/month. Night shifts on international campaigns carry an allowance and transport.

Key takeaways for Pretoria

  • Live call centre roles in Pretoria appear on the hub as employers post them.
  • 9 call centre and BPO employers have a site in Pretoria.
  • No CV needed: register on WhatsApp, pass the free assessment, and ShiftMate puts you forward with a verified profile.

Call centres in Pretoria pay a basic salary plus, on sales and retention campaigns, commission. The figures below are by role, from ShiftMate's role profiles and the employers' own published ranges.

Call centre pay in Pretoria by role

RoleEntryExperiencedSenior
BPO Operations ManagerR30,000–R40,000/monthR40,000–R55,000/monthR55,000–R80,000/month
Workforce Management AnalystR12,000–R18,000/monthR18,000–R28,000/monthR28,000–R45,000/month
Training FacilitatorR12,000–R16,000/monthR16,000–R24,000/monthR24,000–R35,000/month
Team LeaderR14,000–R18,000/monthR18,000–R25,000/monthR25,000–R32,000/month
BPO RecruiterR10,000–R14,000/monthR14,000–R20,000/monthR20,000–R30,000/month
Quality Assurance AnalystR10,000–R14,000/monthR14,000–R20,000/monthR20,000–R28,000/month
Technical Support AgentR7,000–R11,000/monthR11,000–R16,000/monthR16,000–R24,000/month
Bilingual AgentR7,000–R10,000/monthR10,000–R15,000/monthR15,000–R22,000/month
Social Media Customer Service AgentR7,000–R10,000/monthR10,000–R15,000/monthR15,000–R22,000/month
Collections AgentR6,000–R9,000/monthR9,000–R14,000/monthR14,000–R20,000/month
Chat Support AgentR6,000–R9,000/monthR9,000–R13,000/monthR13,000–R18,000/month
Work From Home AgentR5,500–R8,500/monthR8,500–R13,000/monthR13,000–R18,000/month
Email Support AgentR6,000–R8,500/monthR8,500–R12,000/monthR12,000–R17,000/month
Call Centre AgentR5,500–R8,000/monthR8,000–R12,000/monthR12,000–R16,000/month
Outbound Sales AgentR5,000–R7,000/month + commissionR7,000–R10,000/month + commissionR10,000–R15,000/month + commission

Highest paying call centres in Pretoria, by published range

  1. Altron (formerly Bytes Technology) · R9,000–R25,000/month
  2. Sanlam Contact Centre · R8,500–R22,000/month
  3. FNB Contact Centre · R8,000–R21,000/month
  4. Santam Insurance Contact Centre · R8,000–R21,000/month
  5. Absa Contact Centre · R8,000–R20,000/month
  6. King Price Insurance Contact Centre · R7,500–R20,000/month
  7. Hollard Insurance Contact Centre · R7,500–R20,000/month
  8. Telkom SA Contact Centre · R7,000–R18,000/month
  9. Bayport Financial Services · R7,000–R16,000/month

Want a personal number? Use the ShiftMate salary calculator.

Questions people ask

How much do call centres in Pretoria pay?

Entry-level agents in Pretoria earn about R5,500–R8,000/month basic. Sales and retention campaigns add commission that can double that. Experienced agents earn R8,000–R12,000/month, team leaders R14,000–R18,000/month. Night shifts on international campaigns carry an allowance and transport.

Which are the highest paying call centres in Pretoria?

On published ranges, Altron (formerly Bytes Technology) (R9,000–R25,000/month), Sanlam Contact Centre (R8,500–R22,000/month), FNB Contact Centre (R8,000–R21,000/month). International campaigns and technical support pay more than local customer service; commission on sales campaigns is where top earners pull ahead.

What is the highest paying call centre job in Pretoria?

BPO Operations Manager at R55,000–R80,000/month. For agents, outbound sales with commission and international technical support are the top earners.

Ready for a call centre job in Pretoria?

Register on WhatsApp, pass the free assessment, and get put forward to employers hiring in Pretoria.

Related searches this page answers: call centre salaries Pretoria · how much do call centres in Pretoria pay · highest paying call centre jobs in Pretoria · highest paying call centres Pretoria. Back to call centre jobs in Pretoria.