How to Get to Gillitts
Transport Hub
Gillitts Road / Old Main Road
Route
Workers rely on minibus taxis from Umlazi via Chatsworth and Pinetown routes. No train service directly to Gillitts. Main Road and Old Main Road are key taxi pickup points.
Taxi Cost
R15-R22 from Durban CBD
Landmark
Gillitts Village Centre, Kloof Village Mall, various residential estates and complexes
Workers rely on minibus taxis from Umlazi via Chatsworth and Pinetown routes. No train service directly to Gillitts. Main Road and Old Main Road are key taxi pickup points.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the Durban area. Actual pay may vary by employer.
Safety Tips for Gillitts
Generally safe during daytime with good visibility along main roads, but avoid walking alone on quieter residential streets.
How to Get Hired as Call Centre Agent in Gillitts
Pro Tip
Focus your applications on the established BPO companies in Umhlanga and La Lucia rather than looking locally in Gillitts - the commute pays off with better salaries and career progression opportunities.
Walk-In Friendly?
No - most jobs are through agencies or word-of-mouth networks, formal retail positions require applications
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Gillitts
Employment is heavily domestic work, gardening, and retail services catering to the established residential community. Many workers commute from Umlazi and surrounding townships. Limited industrial opportunities but steady demand for service sector jobs.
Growing Industries:
Live Job Openings Near Gillitts
Call Centre Agents
Durban Connect BPO • Umhlanga Ridge, La Lucia
R320/day
Produce and Fruit Vegetable Assistant
ShiftMate • Hammarsdale
R210/day
Assistant Store Manager (Supermarket)
ShiftMate • Umhlanga
R727/day
Cashier No Matric Required
ShiftMate • Phoenix
R190/day
Deli and Food Counter Assistant
ShiftMate • Chatsworth
R220/day
Where to Eat Near Work
Gillitts Village Centre food court and takeaways
Other Roles Available in Gillitts
Pro Tip
Focus your applications on the established BPO companies in Umhlanga and La Lucia rather than looking locally in Gillitts - the commute pays off with better salaries and career progression opportunities.
Walk-In Friendly?
No - most jobs are through agencies or word-of-mouth networks, formal retail positions require applications
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Also Look for Call Centre Agent Jobs in Nearby Areas
Ready to Start Working in Gillitts?
Don't wait — call centre agent positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.