ShiftMate Sim Studio
Sim Studio AI agents

An AI sales agent that calls your leads, on your script.

The AI outbound sales agent calls your leads, finds out if they fit, and books the next step or hands over to your team. Every call is recorded with its outcome. It's in pilot: tell us about your business and our team sets it up with you.

Sim Studio's AI agents overview: Tagan, ready, and Anna, a draft, the next set-up step, and the sample agents' calls, follow-ups and records

For businesses with more leads than their team can call.

No card needed to ask. Our team sets it up with you. Already have an account? Log in

Sim Studio's AI agents overview: Tagan, ready, and Anna, a draft, the next set-up step, and the sample agents' calls, follow-ups and records
Live · 00:41
Tagan
AI sales agent · solar enquiries, call back

“Hi, it's Tagan, calling back about the solar quote you asked for. Is now still a good time?”

Real Sim Studio screen with made-up sample data. The people and calls are made up.

  • Calls your leads
    on your script and approved facts
  • Books the next step
    or hands over to your team
  • Every call recorded
    with its outcome
  • Built in South Africa
    priced in rand for your business
Your first steps

What happens after you register

A few minutes from you, then our team takes it from there. These are the real screens you'll see.

  1. Sim Studio's sign-up page: name, work email and password, or continue with Google, beside an example practice call
    1

    Create your account

    Your work email and a password, or continue with Google. It takes about a minute.

  2. Sim Studio's sign-up question 'What do you want to do?': Myself, My sales team, My contact centre, and AI agents for outbound sales, inbound sales and customer service
    2

    Pick your agent and tell us a little

    Under “Put an AI agent to work”, pick Outbound sales and tell us about the job. No card, and no training account is made.

  3. Sim Studio's AI agents: inbound sales, customer service and outbound sales, and how it starts: tell us the job, we build and test it, it goes to work
    3

    We build and test it with you

    Our team sets your agent up with you: what it says, what it may promise, and the checks it passes before it talks to a customer.

  4. Sim Studio's AI agents overview: Tagan, ready, and Anna, a draft, the next set-up step, and the sample agents' calls, follow-ups and records
    4

    It goes to work

    Live calling is switched on once our team has checked the set-up with you. Your agent calls your leads and books the next step or hands over. Every call is recorded, with its outcome.

What it costs to start
  • Nothing to ask: tell us about your business, with no card.
  • AI agents are priced in rand for each business, on your volume, channels and the systems they connect to. We agree it with you before anything starts.
Before you sign up

See the agents at work

Mike Steenkamp, our founder, introduces two AI sales agents on practice calls, with captions. The practice-call walkthroughs are in the other tabs.

Mike introduces two AI sales agents · 2 minutes 20 seconds · Mike Steenkamp, ShiftMate's founder, introduces Tagan, selling motor warranty, and Jacques, selling gap cover, two AI sales agents on practice calls, with captions.
How it works

How an AI agent starts

  1. 1

    Tell us the job

    Which calls it makes, who it calls, and what a good outcome is.

  2. 2

    We build it, you check it

    Megan drafts the agent from what it sells and who it calls. You check every part before it's published, and calling real people is a separate switch.

  3. 3

    It goes to work

    It books the next step or hands over to your team. Every call is recorded, with its outcome.

Set up my AI agent

No card needed to ask. Our team sets it up with you.

Where do you want to start?

Four ways in. Pick yours.

The same four choices you'll see when you sign up. You can add training or AI agents later, on the same login.

Train myself

At sign-up: “Myself”

Megan builds your own sales practice: AI customers for what you sell, by voice. A personal account: your practice calls are private to you.

R799 a month, excl. VAT · 2 hours of practice · cancel any time

Start training myself

Train my sales team

At sign-up: “My sales team”

Your salespeople practise on AI customers built from your product, with a coach during the call and a score after it.

Free trial for approved companies: 60 minutes of calls, no card · then from R3,500 a month

Set up my sales team

Train my contact centre

At sign-up: “My contact centre”

Agents practise sales, service and collections calls on campaigns built from your own scripts. Intakes, team leaders, certificates.

Free trial for approved companies: 60 minutes of calls, no card · then from R3,500 a month

Set up my contact centre
For you
Pilot

Get an AI agent

At sign-up: “Put an AI agent to work”

An AI outbound sales agent calls your leads, finds out if they fit, and books the next step or hands over. Inbound sales and customer service agents are coming soon.

No card · our team sets it up with you · priced for your business

Set up my AI agent
Prices

Priced in rand, month to month

All prices exclude VAT. Team plans are R350 an included practice hour, shared by the team. No minimum term.

Sim Studio plans
Just meR7991 personPractice: 2 hours1 campaign
MicroR3,500Up to 3 reps, plus a managerPractice: 10 hours1 campaign
SmallR7,000Up to 5 reps, plus a managerPractice: 20 hours1 campaign
MediumR21,000Up to 15 reps, plus a managerPractice: 60 hours3 campaigns
LargeR56,000Up to 40 reps, plus a managerPractice: 160 hours6 campaigns
Enterprise and call centresOn requestMore than 40 repsPractice: Hours as agreed10 campaigns, or as agreed
Set up my AI agent

No card needed to ask. Our team sets it up with you.

  • Free trial for companies

    Once we've approved your company: 60 minutes of practice calls, no card needed.

  • Company pilot

    R3,500 once-off: up to 5 people, 10 hours of practice, 30 days. The fee comes off your plan if you choose one within 30 days of the pilot ending.

  • We build it for you

    R3,500 once per campaign: we research your market, build and test the campaign, and your team practises the day you approve it.

  • Time beyond your plan

    R7.00 a minute on team plans. Just me and the pilot simply stop at their hours.

  • AI agents

    Priced in rand for each business, on your volume, channels and systems. Agreed with you before anything starts.

  • See every plan on Sim Studio's pricing page

Questions about Sim Studio

What is ShiftMate Sim Studio?

Sim Studio is where people practise real sales and service calls with AI customers who talk, push back and react like real people. Every call is scored, with coaching on what to say next time. Companies build practice campaigns from their own product, scripts and scorecards. Sim Studio is also where businesses set up an AI outbound sales agent.

Who is it for?

Anyone learning to sell (Just me), business owners and sales teams, and contact centres and BPOs training agents for sales, service and collections calls. Businesses with more leads than their team can call can put an AI sales agent to work.

Do I need a card to start?

Not for a company. Once we've approved your company you get a free trial of 60 minutes of practice calls, with no card needed; sign up with your work email. Training just yourself is R799 a month (excl. VAT), paid by card before you practise. Asking about an AI agent needs no card.

How much does it cost?

All prices are in rand, excluding VAT, month to month. Just me is R799 a month for one person. Team plans are Micro R3,500 (up to 3 reps, plus a manager, 10 hours), Small R7,000 (up to 5 reps, plus a manager, 20 hours), Medium R21,000 (up to 15 reps, plus a manager, 60 hours), Large R56,000 (up to 40 reps, plus a manager, 160 hours). More than 40 reps is priced on request. The company pilot is R3,500 once-off for up to 5 people, 10 hours of practice and 30 days. AI agents are priced for each business.

What happens after I register?

Sim Studio asks one question: what do you want to do? Pick yourself, your sales team, your contact centre or an AI agent. Megan, the AI guide, then helps you build your first campaign or practice, you test a call yourself, and every call ends with a score and what to fix. For an AI agent, our team gets in touch to set it up with you.

Can we use our own script and scorecard?

Yes. Add your website, product guide, sales script and QA scorecard, and the AI drafts the campaign for you to check. Lines marked word for word are checked on every call. Or we build the campaign for you: R3,500 once per campaign, excl. VAT.

Are the AI customers real people?

No. Every AI customer is made up, with their own name, voice, personality and the objections your callers really hear. No real customer is ever called in practice.

What do we need to practise?

A web browser and a headset or earphones with a microphone. There's nothing to install.

Is our training data private?

Your campaigns, customers and call recordings are locked to your company, and no other company on Sim Studio can see them. Practice calls, transcripts, recordings and reports are kept for up to 180 days, then deleted (a company can choose a shorter time). Sim Studio is open in South Africa now; the United Kingdom and the United States are coming soon.

More reading: AI sales training · AI training simulator · AI outbound sales agent

Put your first AI agent to work

No card needed to ask. Our team sets it up with you.