Johannesburg employers: Unlock DTIC incentives for 2026. Maximise ETI tax savings, access manufacturing and black business grants. ShiftMate connects you to eligible talent. Learn how.
by Mike Steenkamp··18 min read·Updated 6 August 2026
AI-generated
TL;DR — Quick Answer
Johannesburg employers in 2026 can leverage thedtic.gov.za incentives like the Employment Tax Incentive (ETI) for R1,500/month in youth wage subsidies and grants such as the Manufacturing Competitiveness Enhancement Programme (MCEP) and Black Business Supplier Development Programme (BBSDP) to reduce costs and foster growth.
ETI offers significant PAYE savings for hiring youth aged 18–29 earning R2,000–R6,500 per month.
DTIC grants target sectors like manufacturing, automotive, and black-owned businesses, requiring strategic application.
ShiftMate simplifies finding ETI-eligible talent and aligning your hiring with broader incentive schemes.
Johannesburg, the economic engine of Gauteng, presents a dynamic landscape for businesses in 2026, yet navigating growth in South Africa often requires strategic partnerships and an understanding of available government support. As the Founder and CEO of ShiftMate, I’ve spent two decades placing skilled workers, and I’ve seen first-hand how impactful targeted incentives from the Department of Trade, Industry and Competition (the DTIC) can be for both job creation and business expansion.
This guide cuts through the complexity, focusing on the DTIC incentives Johannesburg employers can leverage in 2026, including the Employment Tax Incentive (ETI), various grants, and how these schemes intertwine with B-BBEE objectives to drive sustainable youth employment and economic development across Gauteng.
Key Takeaways
ETI can save Johannesburg employers up to R1,500 per qualifying youth employee per month in 2026, directly reducing PAYE liabilities.
DTIC offers substantial grants like MCEP, BBSDP, and AIS, which are critical for manufacturing expansion, black business development, and the automotive sector in Gauteng.
Aligning your hiring strategy with DTIC incentives, especially for youth employment, significantly boosts B-BBEE scores and operational efficiency.
ShiftMate provides pre-assessed, ETI-eligible talent, streamlining the process for employers to access these vital government support programmes.
Understanding DTIC Incentives Johannesburg 2026: A Strategic Overview for Employers
The Department of Trade, Industry and Competition (the DTIC) plays a pivotal role in shaping South Africa’s industrial policy and economic development. For businesses operating in Johannesburg and wider Gauteng, understanding the DTIC's incentive landscape for 2026 is not just about compliance; it's about competitive advantage and responsible growth. These incentives are designed to foster investment, enhance industrial competitiveness, promote job creation – especially among youth – and support specific sectors critical to the South African economy.
My experience has shown that employers who proactively engage with DTIC programmes find themselves better positioned to weather economic shifts and expand their operations. It’s not simply about receiving a handout; it’s about strategic alignment with national development goals. The DTIC's objectives, as outlined on thedtic.gov.za, include stimulating sustainable, competitive, and labour-absorbing economic growth.
Key categories of DTIC support that Johannesburg employers should be aware of for 2026 include:
Investment Incentives: Designed to encourage local and foreign direct investment in productive sectors, often linked to job creation targets.
Competitiveness Enhancement: Programmes aimed at improving the competitiveness and efficiency of South African industries, particularly manufacturing.
Export Promotion: Support for businesses looking to expand into international markets.
Black Economic Empowerment (B-BBEE): Initiatives that specifically support black-owned enterprises and broader transformation objectives.
Employment & Skills Development: Directly or indirectly, many incentives link to the creation of employment, especially for young people, and the development of critical skills.
While the DTIC offers a broad spectrum of programmes, my focus here for Johannesburg employers is on those that directly impact your hiring strategy, reduce your operational costs, and align with the critical need for youth employment in Gauteng.
Key DTIC Programmes Relevant to Johannesburg Employers in 2026
Several DTIC programmes offer direct financial and tax benefits that every Johannesburg employer should investigate. Understanding their core purpose and eligibility criteria is the first step.
1. Manufacturing Competitiveness Enhancement Programme (MCEP):
MCEP is crucial for the manufacturing sector in Gauteng. It provides grants to assist manufacturers in upgrading production facilities, improving processes, and enhancing competitiveness. For example, a company in the City Deep industrial area looking to invest in new automated machinery to increase output and efficiency could apply for MCEP funding. While not directly an employment incentive, increased competitiveness often leads to job retention and expansion.
2. Black Business Supplier Development Programme (BBSDP):
For emerging black-owned enterprises in Johannesburg, the BBSDP is invaluable. It offers an 80:20 cost-sharing grant to assist small and medium-sized black-owned enterprises with improving their competitiveness and sustainability. This grant can cover business development services like consulting, training, marketing, and the acquisition of small machinery or equipment. For example, a black-owned logistics firm operating out of Meadowdale could leverage BBSDP to enhance its operational capabilities, which directly impacts its capacity to hire and grow.
3. Automotive Investment Scheme (AIS):
Gauteng has a strong automotive component manufacturing base, with operations extending into areas around Rosslyn (Pretoria) but also significantly impacting suppliers in Johannesburg. The AIS aims to grow and develop the automotive sector. It provides an incentive for local and foreign investors to establish new manufacturing plants or expand existing ones. This translates to significant job creation in the sector.
4. Enterprise Development & Supplier Development (ESD) Support:
While not a standalone DTIC grant, ESD is a key element of B-BBEE and many DTIC programmes. The DTIC actively supports initiatives that foster enterprise and supplier development. For a Johannesburg employer, this means looking for opportunities to support small and medium-sized enterprises (SMEs), particularly black-owned ones, within your supply chain. Doing so can enhance your B-BBEE score and potentially open doors to DTIC-backed partnerships.
Maximising the ETI Employment Tax Incentive Johannesburg Employer 2026
The Employment Tax Incentive (ETI) is one of the most direct and impactful incentives for Johannesburg employers focused on job creation. Administered by SARS, the ETI allows employers to reduce their monthly PAYE liability by hiring young South African job seekers. This is a critical point for any business looking to optimise its payroll and contribute meaningfully to youth employment.
The core of ETI is simple: hire a qualifying individual, and SARS will give you a rebate on your PAYE. For 2026, the key conditions remain consistent, as detailed on sars.gov.za:
Employee Age: Between 18 and 29 years old.
Wage Band: Monthly remuneration between R2,000 and R6,500.
Nationality: South African citizen or holder of a valid asylum seeker permit.
Tax Compliance: The employer must be registered for PAYE and be tax compliant.
ETI Rates for Johannesburg Employers in 2026
The incentive amount varies depending on the employee's wage and the employment period:
First 12 Qualifying Months: For employees earning between R2,000 and R4,500, the ETI is R1,500 per month. For those earning between R4,501 and R6,500, the ETI gradually tapers down.
Second 12 Qualifying Months: The ETI amounts are halved (e.g., R750 for employees earning R2,000–R4,500).
Special Economic Zone (SEZ) Enhanced Rate: Employers operating within designated SEZs (like the OR Tambo International Airport SEZ near Johannesburg) may qualify for an enhanced ETI rate, which can double the incentive for the first 12 months. This is a significant consideration for businesses located within these zones.
This means a Johannesburg employer could save up to R1,500 per month for each eligible youth hired, directly impacting your Johannesburg employer PAYE saving youth hire. It's claimed bi-annually on your EMP201 submissions to SARS.
Our experience placing workers across Johannesburg shows that many employers overlook the full potential of ETI. It’s not just a small saving; it can significantly offset the cost of bringing in new, eager talent. For instance, a medium-sized retail chain with 20 ETI-eligible staff could save R30,000 per month, or R360,000 in the first year alone. These savings can then be reinvested into training or further job creation.
If you are a young job seeker aged 18-29 looking for roles that benefit from the ETI, register free on ShiftMate and we'll match you to open roles in Johannesburg today.
ETI and Trial-to-Hire: The ShiftMate Advantage for Johannesburg Employers
The biggest challenge for employers leveraging ETI is often finding reliable, ETI-eligible youth who are actually job-ready. This is where ShiftMate's trial-to-hire model provides a unique advantage:
Pre-Assessed Talent Pool: We pre-screen candidates, many of whom are ETI-eligible youth, for basic skills, attitude, and work ethic.
Reduced Hiring Risk: Our trial-to-hire approach allows you to assess a candidate's actual performance on the job for a short period before making a permanent offer. This de-risks your investment in a new hire, particularly valuable when you're looking to maximise ETI benefits without compromising productivity.
Faster Placement: We understand the urgency. ShiftMate's platform quickly connects Johannesburg employers with available, qualified youth, ensuring you don't miss out on ETI claim periods.
No App Download Needed
Get New Jobs Sent Straight to Your Phone
Stop scrolling job boards. We'll send you the best local retail, call centre, and healthcare jobs via WhatsApp or SMS — for free.
Jobs matched to your skills
Instant alerts, never miss out
Verified employers only
N
T
S
L
K
Trusted by 12,000+ workers
DTIC Grant Gauteng Employer 2026: Diving Deeper into Specific Schemes
Beyond ETI, the DTIC offers a suite of grants designed to stimulate specific economic activities. For a Gauteng employer 2026, particularly those in manufacturing, industrial, or black-owned sectors, these grants can be transformative.
1. The Black Business Supplier Development Programme (BBSDP) Gauteng Black Business Grant
The BBSDP is a crucial DTIC grant Gauteng employer 2026 should explore if they are a small or medium-sized black-owned business. It aims to promote business growth and sustainability by assisting enterprises to improve their competitiveness. The grant provides an 80:20 cost-sharing mechanism, where the DTIC contributes 80% of the costs for approved activities, up to a maximum of R1 million for tools, machinery, and equipment, and R800,000 for business development and training interventions over two years.
Eligibility:
51% black-owned, managed, and controlled.
Annual turnover between R250,000 and R50 million.
Operates within South Africa.
Maintains good standing with SARS.
How it Helps in Johannesburg: Imagine a small black-owned manufacturing outfit in Industria West that needs to upgrade its equipment to meet a larger client's demand, or a marketing firm in Sandton needing expert consulting to scale. BBSDP can provide the capital injection for these crucial development needs, directly fostering growth and leading to the creation of new positions. Our placement data consistently shows that businesses leveraging such grants often experience increased demand for skilled frontline staff, from production assistants to administrative support.
2. Johannesburg Manufacturing DTIC Incentive: The MCEP Programme
The Manufacturing Competitiveness Enhancement Programme (MCEP) is designed to support the manufacturing sector, a cornerstone of Johannesburg's economy. It has two primary components: the Production Incentive (PI) and the Industrial Policy Niche Projects (IPNP) Fund.
Production Incentive (PI): This component provides grants to existing manufacturers for upgrading their production facilities and processes, promoting competitiveness and job retention. For instance, a furniture manufacturer in Jeppestown investing in advanced woodworking machinery to increase output and quality could access MCEP PI. This investment often necessitates new hires or upskilling of existing staff.
Industrial Policy Niche Projects (IPNP) Fund: This supports projects that align with the DTIC's strategic industrial policy objectives, often involving innovative processes, new product development, or significant localisation efforts. A company developing a new, energy-efficient component for the automotive industry in Midrand, for example, could apply for IPNP funding.
Impact on Employment: While MCEP directly funds capital investment and operational improvements, the indirect impact on employment is significant. More competitive manufacturers are more stable, expand more readily, and create more jobs. We often see a direct correlation between MCEP-supported expansions and an increased need for skilled machine operators, assembly line workers, and quality control personnel in industrial hubs like Longmeadow and Wadeville.
DTIC ESD Gauteng Employer 2026: Enhancing B-BBEE and Youth Employment
Enterprise Development (ED) and Supplier Development (SD) are critical elements of South Africa's B-BBEE codes. While not always direct cash grants, DTIC's promotion of these activities can offer substantial benefits for Johannesburg employers. A robust ESD strategy, often supported by DTIC guidance, can significantly enhance your B-BBEE score, making your company more attractive for government tenders and corporate contracts.
For a DTIC ESD Gauteng employer 2026, the focus is on investing in the growth and sustainability of qualifying black-owned businesses and empowering designated groups, including youth. This can take many forms:
Mentorship & Training: Providing business or technical guidance to a smaller, black-owned supplier.
Access to Finance: Facilitating loans, guarantees, or early payments for your black-owned suppliers.
Procurement from Black Businesses: Intentionally shifting procurement spend towards black-owned enterprises.
Job Creation within ESD Beneficiaries: By supporting these businesses, you indirectly contribute to their job creation capacity, which often involves young, entry-level workers.
Johannesburg Youth Employment B-BBEE Incentive: A Dual Benefit
Linking youth employment with B-BBEE incentives is a powerful strategy. The B-BBEE codes reward companies for various initiatives, and youth employment, especially for black youth, scores highly under specific pillars like Skills Development and Socio-Economic Development. When combined with ETI, it creates a dual benefit:
Direct Tax Savings (ETI): Reduce your PAYE by hiring eligible youth.
Improved B-BBEE Score: Demonstrate commitment to transformation and youth empowerment, leading to better ratings and access to new business opportunities.
ShiftMate's commitment to placing young, often first-time job seekers directly supports this dual objective. By sourcing candidates from historically disadvantaged backgrounds and connecting them with employers, we bridge the gap between B-BBEE compliance needs and actual employment outcomes.
Salary Expectations for ETI-Eligible Roles in Johannesburg, 2026
Understanding salary expectations is crucial for Johannesburg employers seeking to maximise ETI. The incentive specifically targets individuals earning between R2,000 and R6,500 per month. This wage bracket typically covers entry-level and some semi-skilled frontline roles. Based on ShiftMate's placement data and industry surveys for 2026, here’s a guide to typical monthly salaries (excluding ETI savings for the employer) for roles commonly filled by ETI-eligible youth in Johannesburg:
Role
Entry-Level (ZAR/month)
Experienced (ZAR/month)
Notes
General Worker / Assistant
R3,500 – R4,800
R4,800 – R6,000
Warehouse, manufacturing, retail support. Often includes basic duties, no specific qualification needed beyond literacy.
Retail Sales Assistant
R4,000 – R5,500
R5,500 – R7,000
Experience in till operation, customer service. Roles at Maponya Mall, Sandton City, Mall of Africa.
Call Centre Agent
R4,500 – R6,000
R6,000 – R8,000+
Requires NQF Level 4, good communication. High demand in BPO hubs around Braamfontein, Fourways.
Data Capturer
R4,000 – R5,500
R5,500 – R7,000
Matric, computer literacy. Often for administrative support in various sectors.
Logistics / Warehouse Assistant
R4,000 – R5,500
R5,500 – R7,500
Physical roles, often in industrial parks like City Deep, Longmeadow. Forklift certification can increase experienced salary.
These figures are gross monthly salaries before deductions. The ETI directly reduces the PAYE payable by the employer, effectively making it more cost-effective to employ individuals within these wage bands. For example, hiring an entry-level General Worker at R4,000 would allow the employer to claim R1,500 ETI in the first year, making the net cost to the employer significantly lower.
Minimum Requirements for ETI-Eligible Roles
While specific job roles have their own requirements, general minimums for ETI-eligible youth in Johannesburg typically include:
Education: Often Matric (Grade 12), but some roles may accept Grade 10 or NQF Level 1-3.
Identification: Valid South African ID document.
Age: Between 18 and 29 years old.
Experience: Entry-level roles often require no prior experience, though some roles may prefer a few months of practical exposure.
Skills: Basic literacy, numeracy, and a willingness to learn are universally critical.
Local Johannesburg Context: Transport, Key Industrial Hubs, and Employment Hotspots
For employers in Johannesburg, understanding the local context is paramount, not just for recruitment but for connecting with the right talent and operational efficiency. The city's vastness means different areas offer different employment pools and logistical challenges.
Key Industrial and Business Hubs in Gauteng:
City Deep: South Africa's largest inland port, home to extensive warehousing, logistics, and manufacturing operations. It's a key area for businesses benefiting from MCEP and ETI for general workers and logistics assistants.
Longmeadow Business Estate (Modderfontein): A prime location for warehousing, distribution, and light manufacturing, with good access to major highways. Ideal for businesses looking for skilled warehouse operators.
Wadeville (Germiston): A long-established industrial area with heavy manufacturing, engineering, and chemical industries. Often has demand for semi-skilled and skilled production staff.
Midrand: A fast-growing commercial and light industrial hub, particularly strong in IT, logistics, and corporate offices. Home to many call centres and administrative roles.
Sandton / Rosebank / Braamfontein: Primarily commercial and financial districts, but also hosts numerous BPO (Business Process Outsourcing) operations and corporate head offices with significant demand for call centre agents, data capturers, and administrative support.
Transport Considerations for Johannesburg Employers:
Johannesburg's public transport network is extensive but complex, relying heavily on taxis and buses. For employers, considering how potential hires will commute is crucial for attendance and retention:
Taxi Ranks: Major taxi ranks like the Bree Street Taxi Rank (CBD), Noord Taxi Rank (CBD), and Baragwanath Taxi Rank (Soweto) serve as arterial hubs, connecting various townships and suburbs to industrial zones and business districts. Many routes radiate from these central points to areas like City Deep, Industria, and Midrand.
Bus Routes: Metrobus and Rea Vaya (BRT) systems cover key routes, offering more structured transport. For example, Rea Vaya routes connect areas like Soweto to the CBD, which then connects to other commercial areas. Companies located along these routes can attract a broader talent pool.
Train Stations: While the train network has faced challenges, stations like Park Station and Braamfontein are still key for some commuters, particularly for those coming from parts of the East Rand or Pretoria.
Walking Distance: Proximity to transport hubs is critical. A factory in City Deep that's a 10-minute walk from a major taxi drop-off point will have better access to staff than one requiring a further costly taxi ride.
ShiftMate's understanding of these local dynamics helps us source candidates who have viable transport options to your specific location, reducing early dropout rates that often plague new hires.
How ShiftMate Connects Employers with Incentive-Eligible Talent
As Mike Steenkamp, I founded ShiftMate to solve the disconnect between employer needs and available talent. For Johannesburg employers seeking to leverage DTIC incentives and ETI in 2026, ShiftMate is more than just a recruitment platform; it's a strategic partner:
Register as an Employer on ShiftMate:shiftmate.co.za/employers – This gives you access to pre-vetted, ETI-eligible talent pools across Johannesburg and Gauteng.
Access Pre-Assessed Candidates: We filter our talent pool to identify candidates who meet ETI age and skill criteria. Our platform ensures you're presented with individuals who are not only eager to work but also help you unlock tax savings.
Trial-to-Hire Model: Our core offering. Instead of relying solely on CVs and interviews, you can bring a candidate on for a paid trial. This 'working interview' allows you to assess their actual skills, work ethic, and cultural fit in a real-world scenario. This is particularly powerful for ETI hires, as it reduces the risk associated with taking on young, inexperienced workers, ensuring your incentive claims are for truly productive employees.
Seamless Placement: Once you're confident in a candidate through the trial, ShiftMate facilitates the smooth transition to permanent employment, allowing you to seamlessly integrate them into your payroll and claim your ETI.
This approach directly addresses the challenges employers face when trying to fill roles while simultaneously accessing government incentives. We remove the guesswork and help you build a reliable workforce, whether you're a Johannesburg manufacturing DTIC incentive beneficiary or a BPO looking for your next team of call centre agents.
For Job Seekers: How to Find ETI-Eligible Roles in Johannesburg
If you're a young job seeker in Johannesburg looking to kickstart your career and benefit from the ETI, follow these steps to connect with employers actively seeking to utilise these incentives:
Create your free ShiftMate profile at shiftmate.co.za/join — it takes 3 minutes and puts your profile in front of verified SA employers actively hiring ETI-eligible roles in Johannesburg and Gauteng. Ensure your profile is complete and highlights any relevant skills or training.
Tailor Your CV: Focus on entry-level skills, any volunteer work, or relevant academic achievements. Emphasise your eagerness to learn and strong work ethic.
Target Relevant Industries: Look for opportunities in retail, call centres, warehousing, and light manufacturing – sectors that frequently hire ETI-eligible youth.
Prepare for Working Interviews: ShiftMate often places candidates in trial-to-hire roles. Be ready to demonstrate your practical skills and commitment on the job.
Network: Attend local job fairs and connect with organisations that assist youth in finding employment.
Conclusion
Navigating the landscape of DTIC incentives in Johannesburg for 2026 can seem daunting, but the rewards are substantial. From the direct payroll savings of the ETI to the strategic growth opportunities presented by MCEP and BBSDP, these programmes are designed to propel businesses forward while addressing South Africa's critical need for job creation, particularly among its youth.
As an employer in Gauteng, embracing these incentives not only makes good business sense but also positions your company as a contributor to the broader economic development goals of the nation. ShiftMate is here to simplify this process, connecting you with the right talent to maximise these benefits and build a resilient, productive workforce. Ready to find your next great employee and unlock the power of DTIC incentives? Explore Johannesburg, Gauteng job opportunities on ShiftMate today.
Frequently Asked Questions About DTIC Incentives & ETI in Johannesburg
Here are common questions Johannesburg employers and job seekers have about DTIC incentives and the Employment Tax Incentive for 2026.
Q: What incentives does the DTIC offer for businesses in Johannesburg in 2026?
A: The DTIC offers a range of incentives for Johannesburg businesses in 2026, including the Manufacturing Competitiveness Enhancement Programme (MCEP) for manufacturing upgrades, the Black Business Supplier Development Programme (BBSDP) for black-owned SMEs, and the Automotive Investment Scheme (AIS) for the automotive sector. They also promote Enterprise and Supplier Development (ESD) initiatives that enhance B-BBEE scores.
Q: How can Johannesburg employers benefit from the Employment Tax Incentive (ETI) in 2026?
A: Johannesburg employers can benefit from the ETI in 2026 by reducing their monthly PAYE liability when hiring qualifying youth aged 18-29 who earn between R2,000 and R6,500 per month. The incentive can be up to R1,500 per month per employee in the first 12 months, directly lowering labour costs and fostering youth employment.
Q: What is the ETI rate in 2026 for Johannesburg?
A: In 2026, the maximum ETI rate for Johannesburg employers remains R1,500 per month for the first 12 months for eligible employees earning between R2,000 and R4,500. For the second 12 months, this rate halves to R750. Employers in a Special Economic Zone (SEZ) in Gauteng may qualify for an enhanced rate.
Q: How do I apply for DTIC grants like the BBSDP in Gauteng?
A: To apply for DTIC grants like the BBSDP in Gauteng, employers must typically meet specific eligibility criteria related to ownership, turnover, and operational status. The application process involves submitting detailed business plans and financial projections to the DTIC, often through regional offices or online portals provided on thedtic.gov.za. Professional assistance is recommended for grant applications due to their complexity.
Q: How does ShiftMate help Johannesburg employers access ETI-eligible talent?
A: ShiftMate helps Johannesburg employers access ETI-eligible talent by providing a pre-assessed pool of young job seekers who meet ETI criteria. Our trial-to-hire model allows employers to evaluate candidates in a real work environment before committing to permanent employment, reducing hiring risk and ensuring productive use of ETI benefits. Employers can register at shiftmate.co.za/employers to get started.
Q: How do I find jobs in Johannesburg that qualify for the ETI?
A: If you're a young job seeker aged 18-29, you can find jobs in Johannesburg that qualify for the ETI by focusing on entry-level roles in sectors like retail, call centres, warehousing, and general administration. The most effective way is to create your free profile on ShiftMate at shiftmate.co.za/join. We connect you directly with verified employers in Johannesburg who are actively seeking ETI-eligible candidates.
Q: What is the link between DTIC incentives and B-BBEE for Johannesburg businesses?
A: DTIC incentives often align with B-BBEE objectives, particularly in promoting black business development (e.g., BBSDP) and youth employment. By participating in DTIC programmes and hiring ETI-eligible youth, Johannesburg businesses can enhance their B-BBEE scores, making them more attractive for contracts and tenders and demonstrating a commitment to economic transformation.
Q: Are there any Special Economic Zones (SEZs) near Johannesburg that offer enhanced DTIC benefits?
A: Yes, the OR Tambo International Airport SEZ, located near Johannesburg, is a key Special Economic Zone in Gauteng. Businesses operating within this SEZ can benefit from a reduced corporate tax rate (15%), customs duty exemptions, VAT suspension on imported goods, and potentially enhanced ETI rates, making it a highly attractive location for certain industries.
100% Free to Post — No Credit Card Required
Access South Africa's Largest Pre-Screened Youth Candidate Pool
Post your vacancy free and connect with verified, programme-ready candidates aligned to YES Programme, SA Youth, Harambee and NSF. Pay only when you hire — zero upfront spend.
Share your hiring expertise as a South African employer. We'll feature your insights with a free dofollow backlink to your website — boosting your Google ranking.
The fast, smart way for top BPOs and call-centre operators to discover and connect with South Africa's best pre-assessed agents — filtered by province.
Looking for work
Get discovered by top operators
Sign up free, prove your skills, and get matched with call-centres hiring across South Africa.