How to Get to Hatfield
Transport Hub
Hatfield Square / University of Pretoria
Route
Well-connected by minibus taxis from Mamelodi, Atteridgeville and other townships via Church Street and Burnett Street routes. Gautrain bus service connects to Hatfield from Pretoria Station. University shuttle services also operate during academic periods.
Taxi Cost
R12-R15 from Pretoria CBD
Landmark
Hatfield Square, University of Pretoria, Steve Biko Academic Hospital, Hatfield Plaza, various student accommodation complexes
Well-connected by minibus taxis from Mamelodi, Atteridgeville and other townships via Church Street and Burnett Street routes. Gautrain bus service connects to Hatfield from Pretoria Station. University shuttle services also operate during academic periods.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the Pretoria area. Actual pay may vary by employer.
Safety Tips for Hatfield
Generally safe during daytime with good foot traffic around University of Pretoria and Hatfield Square. Stay aware of pickpockets near student areas and ATMs.
How to Get Hired as Call Centre Agent in Hatfield
Pro Tip
Practice your telephone voice before applying - many Hatfield-based recruiters do same-day phone interviews, so having clear pronunciation and a professional phone manner will set you apart from other candidates.
Walk-In Friendly?
Yes - Many retail stores, restaurants and student-oriented businesses in Hatfield Square and surrounding areas accept walk-in applications, especially for part-time and service positions
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Hatfield
Economy heavily influenced by University of Pretoria with strong student market driving retail, food service, and accommodation sectors. Mix of corporate offices, medical facilities around Steve Biko Academic Hospital, and growing tech startups. Student spending power creates consistent demand for service jobs.
Growing Industries:
Live Job Openings Near Hatfield
Where to Eat Near Work
Hatfield Square food court and street vendors along Burnett Street
Other Roles Available in Hatfield
Pro Tip
Practice your telephone voice before applying - many Hatfield-based recruiters do same-day phone interviews, so having clear pronunciation and a professional phone manner will set you apart from other candidates.
Walk-In Friendly?
Yes - Many retail stores, restaurants and student-oriented businesses in Hatfield Square and surrounding areas accept walk-in applications, especially for part-time and service positions
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Also Look for Call Centre Agent Jobs in Nearby Areas
Ready to Start Working in Hatfield?
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