How to Get to Sunninghill
Transport Hub
Sunninghill Office Park / Leeuwkop Road
Route
Well-served by taxis along Witkoppen Road with routes to Alexandra, Sandton, and Johannesburg CBD. Gautrain bus connects to Sandton Station. Main taxi interchange near Sunninghill Village.
Taxi Cost
R15-R22 from Johannesburg CBD
Landmark
Sunninghill Office Park, Sunninghill Village shopping centre, Virgin Active Sunninghill, various corporate buildings along Witkoppen Road
Well-served by taxis along Witkoppen Road with routes to Alexandra, Sandton, and Johannesburg CBD. Gautrain bus connects to Sandton Station. Main taxi interchange near Sunninghill Village.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the Johannesburg area. Actual pay may vary by employer.
Safety Tips for Sunninghill
Generally safe during business hours with good security at office parks and shopping centres. Stay aware of surroundings when walking between buildings.
How to Get Hired as Call Centre Agent in Sunninghill
Pro Tip
Visit office reception areas in Sunninghill Office Park during lunch hours (12-2 PM) when HR staff are more available to accept walk-in applications and provide immediate feedback on current openings.
Walk-In Friendly?
Yes for retail and hospitality positions at shopping centres, but most corporate offices require online applications and appointments
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Sunninghill
Dominated by office parks housing corporate headquarters, financial services, and tech companies. Strong retail presence with shopping centres providing service jobs. Mixed residential and commercial development creates diverse employment from security to management roles.
Growing Industries:
Where to Eat Near Work
Sunninghill Village food court or street vendors along Witkoppen Road near the taxi rank
Other Roles Available in Sunninghill
Pro Tip
Visit office reception areas in Sunninghill Office Park during lunch hours (12-2 PM) when HR staff are more available to accept walk-in applications and provide immediate feedback on current openings.
Walk-In Friendly?
Yes for retail and hospitality positions at shopping centres, but most corporate offices require online applications and appointments
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Also Look for Call Centre Agent Jobs in Nearby Areas
Ready to Start Working in Sunninghill?
Don't wait — call centre agent positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.