How to Get to Rivonia
Transport Hub
Rivonia Boulevard / Village Walk
Route
Main taxi route from Alexandra via Marlboro Drive and Rivonia Road. Some workers use Gautrain bus feeder services from Sandton station. Peak hour congestion on Rivonia Road affects taxi times significantly.
Taxi Cost
R15-R22 from Johannesburg CBD
Landmark
Village Walk Shopping Centre, Rivonia Village, various office parks along Rivonia Road, Nicolway Shopping Centre
Main taxi route from Alexandra via Marlboro Drive and Rivonia Road. Some workers use Gautrain bus feeder services from Sandton station. Peak hour congestion on Rivonia Road affects taxi times significantly.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the Johannesburg area. Actual pay may vary by employer.
Safety Tips for Rivonia
Generally safe during business hours with good security presence around office parks and shopping centers. Stay alert around Rivonia Road intersections during peak traffic.
How to Get Hired as Call Centre Agent in Rivonia
Pro Tip
Practice your English telephone voice and prepare for voice tests - many Rivonia employers conduct same-day interviews and voice assessments for suitable candidates.
Walk-In Friendly?
Partially - retail outlets and restaurants often accept walk-ins, but corporate offices typically require formal applications through recruitment agencies
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Rivonia
Rivonia is dominated by corporate offices, financial services, and upmarket retail centered around Sandton's business district spillover. High demand for security guards, cleaners, retail staff, and hospitality workers. Most employment is service-sector supporting the affluent residential and business community.
Growing Industries:
Where to Eat Near Work
Village Walk food court and street vendors along Rivonia Road near the taxi ranks
Other Roles Available in Rivonia
Pro Tip
Practice your English telephone voice and prepare for voice tests - many Rivonia employers conduct same-day interviews and voice assessments for suitable candidates.
Walk-In Friendly?
Partially - retail outlets and restaurants often accept walk-ins, but corporate offices typically require formal applications through recruitment agencies
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Also Look for Call Centre Agent Jobs in Nearby Areas
Ready to Start Working in Rivonia?
Don't wait — call centre agent positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.