How to Get to Woodmead
Transport Hub
Woodmead Retail Park / N1 corridor
Route
Well-connected by minibus taxis from Alexandra, Midrand, and Sandton. Major taxi route along Woodmead Drive and N1 corridor. No direct train access but good road links to Marlboro station.
Taxi Cost
R15-R22 from Johannesburg CBD
Landmark
Woodmead Retail Park, Woodmead Business Park, Virgin Active Woodmead, various car dealerships along N1
Well-connected by minibus taxis from Alexandra, Midrand, and Sandton. Major taxi route along Woodmead Drive and N1 corridor. No direct train access but good road links to Marlboro station.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the Johannesburg area. Actual pay may vary by employer.
Safety Tips for Woodmead
Well-patrolled business district with good security at major office parks and retail centers during business hours.
How to Get Hired as Call Centre Agent in Woodmead
Pro Tip
Visit Woodmead Business Park early morning (8-9am) when HR managers are most available, and bring certified copies of your ID and matric certificate even if applying via WhatsApp first.
Walk-In Friendly?
Yes - retail outlets and restaurants regularly accept walk-in applications, especially during peak hiring seasons
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Woodmead
Major employment hub anchored by large corporate offices, retail centers, and the automotive sector. Home to numerous multinational headquarters and serves as a key business district along the N1 corridor with strong job creation in professional services and retail.
Growing Industries:
Where to Eat Near Work
Woodmead Value Centre food court and street vendors along Woodmead Drive
Other Roles Available in Woodmead
Pro Tip
Visit Woodmead Business Park early morning (8-9am) when HR managers are most available, and bring certified copies of your ID and matric certificate even if applying via WhatsApp first.
Walk-In Friendly?
Yes - retail outlets and restaurants regularly accept walk-in applications, especially during peak hiring seasons
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Also Look for Call Centre Agent Jobs in Nearby Areas
Ready to Start Working in Woodmead?
Don't wait — call centre agent positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.