How to Get to Montague Gardens
Transport Hub
Montague Gardens Industrial Park
Route
Well-served by minibus taxis from Elsies River, Goodwood and surrounding areas via Montague Drive. Golden Arrow bus services also connect to major townships. No direct train access but Elsies River station is nearby.
Taxi Cost
R12-R18 from Cape Town CBD
Landmark
Montague Gardens Industrial Park, various factories along Montague Drive, Montague Gardens Centre retail outlets
Well-served by minibus taxis from Elsies River, Goodwood and surrounding areas via Montague Drive. Golden Arrow bus services also connect to major townships. No direct train access but Elsies River station is nearby.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the Cape Town area. Actual pay may vary by employer.
Safety Tips for Montague Gardens
Generally safe during business hours with good foot traffic and security presence from nearby factories. Stay aware of your surroundings around the industrial loading areas.
How to Get Hired as Call Centre Agent in Montague Gardens
Pro Tip
Visit the industrial park during weekday morning hours (8-10 AM) when managers are most available, and emphasize your language skills as bilingual agents are highly sought after in Cape Town's diverse customer base.
Walk-In Friendly?
Yes - Many factories and warehouses accept walk-in applications, especially for general worker and operator positions during weekday mornings
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Montague Gardens
Dominated by light industrial, warehousing, and logistics operations serving the broader Cape Town metro. Major employers include distribution centers, manufacturing plants, and automotive services. The area has steady blue-collar employment opportunities with many entry-level positions available.
Growing Industries:
Live Job Openings Near Montague Gardens
Where to Eat Near Work
Montague Gardens Centre food court and various mobile food trucks parked along Montague Drive serving workers
Other Roles Available in Montague Gardens
Pro Tip
Visit the industrial park during weekday morning hours (8-10 AM) when managers are most available, and emphasize your language skills as bilingual agents are highly sought after in Cape Town's diverse customer base.
Walk-In Friendly?
Yes - Many factories and warehouses accept walk-in applications, especially for general worker and operator positions during weekday mornings
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Also Look for Call Centre Agent Jobs in Nearby Areas
Ready to Start Working in Montague Gardens?
Don't wait — call centre agent positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.