Company Guide

iContact BPO
Jobs & Careers 2026

Fast-growing South African BPO provider handling UK and international customer service accounts from Cape Town and Durban.

2,500+
Employees
R7,000–R15,000/month
Salary Range
2 Locations
Cape Town, Durban
Yes
Training Provided

Entry Requirements

Matric, neutral English accent preferred for UK accounts

Office Locations

Cape Town
Durban

Available Roles

Customer Service Agent
Inbound Sales Agent
Team Leader
Quality Coach
Operations Coordinator

Why Work Here

UK client base
Growing rapidly
Young, dynamic culture
Performance bonuses

Frequently Asked Questions

What jobs are available at iContact BPO?

iContact BPO typically hires for roles such as Customer Service Agent, Inbound Sales Agent, Team Leader, Quality Coach, Operations Coordinator. Availability changes over time, so always confirm current openings on iContact BPO's official careers channels.

How much does iContact BPO pay?

Salaries at iContact BPO are generally in the region of R7,000–R15,000/month, depending on the role, experience and shift. These are indicative market estimates — confirm exact pay during the application process.

What do I need to apply for a job at iContact BPO?

Matric, neutral English accent preferred for UK accounts Requirements can vary by role, so check the specific listing before applying.

Where is iContact BPO located in South Africa?

iContact BPO operates in Cape Town, Durban. Some roles may also be available as hybrid or work-from-home depending on the campaign.

Does iContact BPO provide training for new staff?

Yes — iContact BPO generally provides structured onboarding and training for new hires, so prior experience is not always required for entry-level roles.

How do I apply for a job at iContact BPO through ShiftMate?

Create a free ShiftMate profile and complete the TalentForge assessment. We match qualified candidates with opportunities at iContact BPO and similar employers, and help you prepare so you stand out. ShiftMate is not affiliated with iContact BPO unless stated.

Ready to Apply at iContact BPO?

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Related Articles

Salary ranges and company details are indicative estimates compiled from public market information and may change over time. Always confirm current vacancies, pay and requirements on iContact BPO's official careers channels. ShiftMate is not affiliated with iContact BPO unless stated.

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