Considering a sales position at RewardsCo? Understanding how the commission structure works is crucial before you accept any offer. This guide breaks down what you can realistically expect to earn.
About RewardsCo
RewardsCo is a major South African BPO company specialising in outbound sales, customer acquisition, and loyalty programmes. They have operations in Durban, Johannesburg, and Cape Town, offering both office-based and work-from-home positions.
Basic Pay Structure
RewardsCo typically offers a combination of:
Base Salary
- Entry-level agents: R5,000 - R6,500 per month
- Experienced agents: R6,500 - R8,000 per month
- Team leaders: R10,000 - R15,000 per month
Commission Structure
Commission is where you can significantly boost your earnings:
- Per sale: R20 - R150 depending on the campaign
- Target bonuses: Additional R1,000 - R5,000 for hitting monthly targets
- Overachievement: Higher commission rates above 100% of target
Realistic Earning Scenarios
Hitting about 80% of target:
- Base: R6,000
- Commission: R2,000 - R3,000
- Total: R8,000 - R9,000/month
Consistently hitting 100% target:
- Base: R6,000
- Commission: R4,000 - R5,000
- Target bonus: R1,500
- Total: R11,500 - R12,500/month
Exceeding targets at 120%+:
- Base: R6,000
- Commission: R7,000 - R10,000
- Target bonus: R3,000
- Total: R16,000 - R19,000/month
Factors Affecting Commission
Your actual earnings depend on:
- Campaign type: Some products are easier to sell
- Lead quality: Better leads mean higher conversion
- Shift timing: Evening shifts often have better contact rates
- Your skills: Sales technique and objection handling
Tips for Maximising Earnings
- Learn the product inside out
- Listen to top performers and learn their techniques
- Work the shifts with best contact rates
- Build rapport quickly and handle objections smoothly
- Stay positive - attitude affects sales
What to Ask Before Accepting
Get clarity on:
- Exact commission rates and when they're paid
- How targets are set and adjusted
- What happens during slow periods or campaign changes
- Deductions and clawbacks for cancellations
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