Call Centre Supervisor Jobs in Sunderland Ridge 2026 (Immediate Start) | ShiftMate

Looking for call centre supervisor jobs in Sunderland Ridge? ShiftMate has you covered! Demand is steady from the area’s busy manufacturing and logistics companies. You could earn R4,800–R6,000/mo, overseeing teams handling customer queries for packaging, FMCG, or waste management. Apply directly through ShiftMate via WhatsApp – no CV needed. Get started today!

What It's Like Working as Call Centre Supervisor in Sunderland Ridge

Working as a Call Centre Supervisor in Sunderland Ridge in 2026 means being part of a vibrant, no-nonsense industrial hub. This area is a true powerhouse for manufacturing and logistics in Centurion, with a constant buzz of activity. Most workers commute from nearby areas like Olievenhoutbosch, Atteridgeville, or even Pretoria CBD, creating a diverse and energetic workforce. Demand for supervisors is stable and growing, driven by the continuous expansion of Icon Industrial Park and the existing FMCG, packaging, and waste management sectors. The work culture in Sunderland Ridge is focused on efficiency and teamwork, supporting the production lines. You'll find plenty of informal food vendors for lunch, but remember that after 6 PM, the industrial park streets become very dark and deserted, so safety in Sunderland Ridge is key – always arrange a shuttle or walk in groups.

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How to Get to Sunderland Ridge

Transport Hub

Sunderland Ridge Informal Rank (Barolong Street & R55)

Route

From Olievenhoutbosch: R15–R20, 15–20 min; From Pretoria CBD: R25–R35, 35–45 min; From Atteridgeville: R22–R30, 30–40 min

Taxi Cost

R15–R20

Landmark

Sunderland Ridge Industrial Park; Icon Industrial Park; 14 Ellman Street, Main Security Gate

Getting to Sunderland Ridge is straightforward, mainly by taxi. The main local hub is the Sunderland Ridge Informal Rank at Barolong Street & R55. From Olievenhoutbosch, it's R15–R20 and 15–20 minutes. From Pretoria CBD, expect R25–R35 and 35–45 minutes. Atteridgeville is R22–R30 and 30–40 minutes away. If you're on an early shift, ensure you catch an early taxi as routes can get busy during peak hours.

From the Sunderland Ridge Informal Rank on Barolong Street & R55, you're right on the doorstep of the industrial parks. Most major employers like Amka Products, Nampak, and other factories are within the Sunderland Ridge Industrial Park or Icon Industrial Park, easily accessible by a short walk or quick taxi ride along Mimosa Avenue or towards 14 Ellman Street. Just ask for the specific factory gate.

About This Role: General Application

We have various entry-level and skilled positions available in this area. Apply now and our team will match you with suitable opportunities based on your skills and experience.

Key Duties & Responsibilities

Oversee call centre agents handling customer queries for packaging and FMCG product orders.
Train new staff on specific product information and company procedures for manufacturing clients.
Manage call queues and agent performance to ensure efficient handling of logistics inquiries.
Resolve escalated customer complaints regarding deliveries or waste management services promptly.
Prepare daily performance reports, tracking call volumes, resolution times, and agent productivity.
Ensure the team adheres to company policies and quality standards for all customer interactions.
Coordinate with warehouse and dispatch teams to resolve order discrepancies or delivery issues.
Conduct regular coaching sessions to improve agent skills and maintain a positive team environment.

Requirements

SA ID or valid work permit
Reliable transport to the work location
Willingness to learn and work hard
Clear criminal record preferred

Working Hours

Most Call Centre Supervisor roles in Sunderland Ridge follow standard business hours, typically 8 AM to 5 PM, Monday to Friday. However, some companies, especially those in logistics or manufacturing with extended operations, might require supervisors to work occasional Saturdays or slightly later shifts to ensure continuous support. Roster cycles are usually weekly or bi-weekly.

Salary Range

R4,800 – R6,000 per month

The R4,800–R6,000/mo salary range for a Call Centre Supervisor in Sunderland Ridge, as per ShiftMate placement data, reflects the entry-to-mid level for this role. Your exact earnings will depend on the employer's size (e.g., a large FMCG plant vs. a smaller depot), the specific industry, and your prior supervisory experience. It's well above the national minimum wage, which is R28.79/hr in 2026, ensuring a decent living wage for your hard work.

In Sunderland Ridge, Call Centre Supervisors typically earn R4,800–R6,000/mo. This is comparable to, or slightly below, roles in Pretoria CBD (R5,500–R7,000/mo) where more corporate call centres exist. Nationally, the average for this role can be slightly higher depending on the sector and location.

Pay Scale — General Application

Level	Pay Rate
Entry Level (NMW)	R30.23 / hour
Experienced	R33.00 – R40.00 / hour

Pay rates are estimates based on South African sectoral determinations and market data for the Pretoria area. Actual pay may vary by employer.

Safety Tips for Sunderland Ridge

Sunderland Ridge is generally safe during the day within the industrial parks. However, after 6 PM, the streets become very deserted and dark. If you're working late shifts, it's crucial to arrange a staff shuttle or walk in large groups to the R55 taxi pickup points. Always avoid the bushy areas near the river boundary, especially after dark.

How to Get Hired as Call Centre Supervisor in Sunderland Ridge

Steps to Apply

1Register for free on ShiftMate via WhatsApp; no CV is needed to create your profile.
2Search specifically for 'Call Centre Supervisor' jobs in the Sunderland Ridge area.
3Prepare your original SA ID book/smart card and a certified copy for any walk-in applications.
4Visit security gates of major factories along Mimosa Avenue before 7 AM with your documents.
5Ask security guards about specific labour brokers used for supervisor roles at FMCG plants.

Pro Tip

The best tip for landing a Call Centre Supervisor job in Sunderland Ridge is to be proactive. Arrive before 7 AM at the security gates of major factories along Mimosa Avenue, like Amka Products. Hand in your documents and specifically ask if they are hiring for supervisor roles or which labour brokers handle their call centre placements. Persistence and early mornings often pay off here.

Quick Advice

Dress neatly — first impressions matter
Bring 2 printed CVs (even if not required)
Arrive 15 minutes early
Have your SA ID ready

Frequently Asked Questions

How much does a call centre supervisor earn in Sunderland Ridge?

In Sunderland Ridge, a Call Centre Supervisor can expect to earn between R4,800 and R6,000 per month. This range is based on ShiftMate's placement data and can vary depending on the specific company, your level of experience, and the industry you're working in. Larger manufacturing or logistics firms might offer slightly higher pay, while smaller operations could be at the lower end. It's a competitive wage for the area, well above the national minimum.

What do I need to get a call centre supervisor job in Sunderland Ridge?

To secure a Call Centre Supervisor job in Sunderland Ridge, you'll typically need some prior experience in a call centre environment, preferably with a track record of leadership or team guidance. Strong communication skills, problem-solving abilities, and basic computer literacy are essential. You'll also need your South African ID book or smart card. While a matric certificate is often preferred, practical experience and a positive attitude can sometimes outweigh formal qualifications, especially in the busy industrial sector here.

Who is hiring call centre supervisors in Sunderland Ridge right now?

Sunderland Ridge has consistent demand for Call Centre Supervisors from its dominant industries. Key employers include large FMCG manufacturers like Amka Products, various Nampak / Packaging Plants, and the numerous Waste Management & Recycling Depots located within the Sunderland Ridge Industrial Park and Icon Industrial Park. Logistics companies supporting these sectors also frequently hire. These companies often post vacancies on ShiftMate or accept walk-in applications at their security gates.

How do I apply for call centre supervisor jobs in Sunderland Ridge?

The easiest way to apply for Call Centre Supervisor jobs in Sunderland Ridge is through ShiftMate via WhatsApp – it's free and you don't need a CV. Alternatively, many local companies still accept walk-in applications. Visit the security gates of major factories along Mimosa Avenue, especially before 7 AM, with your SA ID book and a certified copy. It's also a good idea to ask security guards about specific labour brokers that handle supervisor placements for the larger FMCG plants.

What are the working hours for a call centre supervisor in Sunderland Ridge?

Most Call Centre Supervisor roles in Sunderland Ridge operate on a standard Monday to Friday schedule, typically from 8 AM to 5 PM. However, due to the nature of manufacturing and logistics, some positions might require flexibility, including occasional Saturday shifts or slightly extended hours to ensure continuous customer support. Always clarify the exact working hours and any potential overtime requirements during your interview to ensure it fits your lifestyle.

Is Sunderland Ridge safe to work in?

Sunderland Ridge is generally considered safe during daylight hours, especially within the well-maintained industrial parks. However, safety becomes a concern after 6 PM when the streets of the industrial area become deserted and very dark. If you're working late shifts, it's highly recommended to arrange for staff transport or to walk in large groups to the main R55 taxi pickup points. Always avoid isolated or bushy areas, particularly near the river boundary, after dark.

Job Market in Sunderland Ridge

Sunderland Ridge's economy is strongly driven by FMCG Manufacturing, Packaging, and Waste Management, making it a logistics powerhouse. This creates stable and growing demand for Call Centre Supervisors who can manage customer service, order tracking, and complaint resolution for these essential industries, ensuring smooth operations and client satisfaction.

Growing Industries:

FMCG Manufacturing, Packaging, Waste Management, Logistics

Notable Employers in the Area:

Amka Products, Nampak / Packaging Plants, Waste Management & Recycling Depots

Where to Eat Near Work

You won't go hungry in Sunderland Ridge! Food trucks and informal vendors set up daily outside major factory gates, especially near Amka Products. You can grab a hearty plate of pap, beef stew, and cabbage for about R35 to R45. For something quicker and cheaper, several tuck shops inside the industrial parks sell pies and snacks at budget-friendly prices.

Food trucks and informal vendors set up daily outside major factory gates, especially near Amka Products. A hearty plate of pap, beef stew, and cabbage costs about R35 to R45. Several tuck shops inside the industrial parks sell cheap pies.