Call Centre Team Leader Jobs in Rosslyn 2026 (Immediate Start) | ShiftMate

Looking for call centre team leader jobs in Rosslyn? ShiftMate has opportunities for you! Rosslyn's bustling automotive and FMCG industries are always seeking skilled team leaders. You could earn R4,800–R6,000/mo. Apply easily through ShiftMate via WhatsApp – no CV needed. We connect you directly to employers looking for your leadership skills.

What It's Like Working as Call Centre Team Leader in Rosslyn

Working as a Call Centre Team Leader in Rosslyn in 2026 places you right in the heart of Tshwane’s heavy manufacturing powerhouse. The air often hums with the sound of machinery, and the roads are busy with trucks and workers during shift changes. Most of your colleagues will commute from nearby townships like Soshanguve and Ga-Rankuwa, or even Pretoria CBD, creating a vibrant, diverse workforce. Demand for call centre support is constant, driven by the massive automotive and FMCG production in Rosslyn, meaning your role is crucial to keeping things running smoothly. The work culture in Rosslyn is typically fast-paced and results-oriented, focused on efficiency and meeting production or delivery targets. It’s a place where hard work is valued, and opportunities for growth exist for those who prove their leadership capabilities.

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How to Get to Rosslyn

Transport Hub

Rosslyn Taxi Rank (Hardie Muller Street)

Route

From Soshanguve: R18–R25, 25–35 min; From Ga-Rankuwa: R18–R25, 20–30 min; From Pretoria CBD: R30–R40, 40–50 min

Taxi Cost

R18–R25

Landmark

Rosslyn Industrial Area; Automotive Supplier Park (ASP); 1011 Hendrik van Eck Street

Commuting to Rosslyn is mainly by taxi. The central hub is the Rosslyn Taxi Rank on Hardie Muller Street. From Soshanguve or Ga-Rankuwa, expect to pay R18–R25, with a 20–35 minute ride. From Pretoria CBD, it's R30–R40 and 40–50 minutes. For early shifts, plan your journey carefully as taxis start running very early. There are no direct train or bus options mentioned in the data, so taxis are your primary mode of transport.

From the Rosslyn Taxi Rank on Hardie Muller Street, the Rosslyn Industrial Area and Automotive Supplier Park are within easy reach. Many major employers like BMW, Nissan, and SAB are a short walk or a quick local taxi ride away. Just ask for the specific plant or gate, and locals will point you in the right direction.

About This Role: General Application

We have various entry-level and skilled positions available in this area. Apply now and our team will match you with suitable opportunities based on your skills and experience.

Key Duties & Responsibilities

Supervise agents handling customer queries for vehicle parts, services, or product orders.
Monitor calls for quality, ensuring accurate information on automotive or FMCG products.
Train new call centre agents on company products, systems, and customer service protocols.
Handle escalated customer complaints related to logistics, manufacturing, or delivery issues.
Prepare daily performance reports for your team, tracking call volumes and resolution times.
Ensure your team meets service level agreements for automotive, FMCG, or logistics clients.
Provide coaching and feedback to agents, helping them improve their communication skills.

Requirements

SA ID or valid work permit
Reliable transport to the work location
Willingness to learn and work hard
Clear criminal record preferred

Working Hours

Call Centre Team Leader roles in Rosslyn typically involve 8-hour shifts, often 5 or 6 days a week. Expect early morning starts, late evening finishes, and sometimes weekend work, especially in industries like automotive or logistics that operate extended hours or 24/7. Rosters are common to ensure continuous support.

Salary Range

R4,800 – R6,000 per month

The R4,800–R6,000/mo salary range for a Call Centre Team Leader in Rosslyn is based on ShiftMate placement data. Your exact earnings will depend on the employer (larger plants like BMW or Nissan might offer slightly more), the specific industry (automotive often pays better than general logistics support), and your experience. Remember, the national minimum wage is R28.79/hr in 2026, so this role offers a good step up from entry-level positions.

In Rosslyn, a Call Centre Team Leader earns R4,800–R6,000/mo. This is competitive, though slightly less than the R5,500–R7,000 you might find in Pretoria CBD for corporate call centres, but generally on par with the national average for similar roles.

Pay Scale — General Application

Level	Pay Rate
Entry Level (NMW)	R30.23 / hour
Experienced	R33.00 – R40.00 / hour

Pay rates are estimates based on South African sectoral determinations and market data for the Pretoria area. Actual pay may vary by employer.

Safety Tips for Rosslyn

Rosslyn is generally bustling and safe during the day and shift changes. However, it becomes desolate and risky at night, especially behind the heavy manufacturing plants. If you're working late, always use company-provided shuttles. If relying on public transport, walk in groups to the main Hardie Muller Street taxi rank and avoid quiet, unlit roads.

How to Get Hired as Call Centre Team Leader in Rosslyn

Steps to Apply

1Register for free on ShiftMate via WhatsApp; no CV is needed to start.
2Complete your ShiftMate profile with all relevant call centre and leadership experience.
3Keep your SA ID book/smart card and certified copies of documents ready.
4Be prepared for a quick interview, often conducted remotely or on the same day.
5Follow up regularly on ShiftMate for new Rosslyn opportunities and application updates.

Pro Tip

The best way to land a Call Centre Team Leader job in Rosslyn is to highlight your leadership and problem-solving skills, especially if you have experience in a fast-paced environment. Direct walk-ins at major car plants rarely work; instead, register with the large labour brokers operating in the area, or check the notice boards at the Automotive Supplier Park management office for component manufacturer vacancies, then apply via ShiftMate.

Quick Advice

Dress neatly — first impressions matter
Bring 2 printed CVs (even if not required)
Arrive 15 minutes early
Have your SA ID ready

Frequently Asked Questions

How much does a call centre team leader earn in Rosslyn?

A Call Centre Team Leader in Rosslyn can expect to earn between R4,800 and R6,000 per month. This range is based on ShiftMate's placement data for the area. Your exact salary will depend on factors like the size of the company, the specific industry (e.g., automotive vs. logistics), and your level of experience. It's a solid income, well above the national minimum wage, reflecting the responsibility of leading a team in Rosslyn's busy industrial environment.

What do I need to get a call centre team leader job in Rosslyn?

To secure a Call Centre Team Leader job in Rosslyn, you'll typically need previous experience as a call centre agent, along with demonstrated leadership skills. Employers look for strong communication, problem-solving abilities, and the capacity to motivate a team. Basic computer literacy is essential. You'll also need your valid South African ID book or smart card, and often certified copies of your documents. ShiftMate can help you highlight your skills even without a traditional CV.

Who is hiring call centre team leaders in Rosslyn right now?

In Rosslyn, Call Centre Team Leaders are primarily hired by companies supporting the large automotive, component manufacturing, and FMCG sectors. This includes logistics firms, customer service providers for BMW Group Plant Rosslyn, Nissan South Africa, and SAB (AB InBev) Rosslyn Brewery. Many opportunities come through large labour brokers who manage these support services. Keep an eye on the Automotive Supplier Park management office notice boards and, of course, ShiftMate for the latest vacancies.

How do I apply for call centre team leader jobs in Rosslyn?

Applying for Call Centre Team Leader jobs in Rosslyn is easiest through ShiftMate. Simply register for free via WhatsApp – no CV is needed to get started. You can also explore opportunities with major labour brokers operating in the Rosslyn Industrial Area. While direct walk-ins at big plants are not effective for this role, checking notice boards at the Automotive Supplier Park can sometimes reveal vacancies from component manufacturers. Always have your SA ID and certified copies ready.

What are the working hours for a call centre team leader in Rosslyn?

Working hours for a Call Centre Team Leader in Rosslyn usually involve 8-hour shifts, five or six days a week. Due to the nature of the automotive and FMCG industries, which often operate extended hours or even 24/7, you should expect to work various shifts including early mornings, late evenings, and potentially weekends. Rostered shifts are common to ensure continuous coverage and support for the busy manufacturing and logistics operations in Rosslyn.

Is Rosslyn safe to work in?

Rosslyn is generally safe and bustling during the day, especially around shift changes. However, it's important to be cautious, particularly at night, when the industrial areas can become desolate and risky. If your shift ends late, it's highly recommended to use company-provided shuttles. If relying on public transport, always walk in groups to the main Hardie Muller Street taxi rank and avoid quiet roads behind the heavy manufacturing plants. Prioritise your safety by staying alert and sticking to well-lit, busy areas.

Job Market in Rosslyn

Rosslyn's economy is powered by automotive assembly, component manufacturing, and FMCG production. This creates a strong demand for Call Centre Team Leaders who can manage customer service and logistics support teams. Your role directly contributes to the smooth operation of supply chains and customer relations for these vital industries in Rosslyn.

Growing Industries:

Automotive assembly, Component manufacturing, FMCG production, Logistics

Notable Employers in the Area:

BMW Group Plant Rosslyn, Nissan South Africa, SAB (AB InBev) Rosslyn Brewery, Automotive Supplier Park Tenants

Where to Eat Near Work

For a budget-friendly lunch in Rosslyn, you'll find plenty of food trucks and informal pap-and-vleis vendors setting up outside the Automotive Supplier Park and major brewery gates. A filling meal of pap, stew, and vegetables typically costs between R30 and R50. It's a great way to enjoy a warm, local meal without breaking the bank.

Food trucks and informal pap-and-vleis vendors set up daily outside the Automotive Supplier Park and major brewery gates. A filling meal of pap, stew, and vegetables typically costs between R30 and R50.