Call Centre Supervisor Jobs in Rosslyn 2026 (Immediate Start) | ShiftMate

Looking for call centre supervisor jobs in Rosslyn? Demand is steady, especially within the automotive and logistics sectors. You can expect to earn between R4,800 and R6,000 per month, depending on the company and your experience. ShiftMate makes finding these jobs easy – apply directly via WhatsApp, no CV needed, and get connected to employers looking for talent like yours today!

What It's Like Working as Call Centre Supervisor in Rosslyn

Working as a Call Centre Supervisor in Rosslyn means being at the heart of Tshwane’s industrial engine. The air often hums with the sound of machinery, and the roads are busy with trucks and staff shuttles, especially during shift changes. Most workers commute from surrounding areas like Soshanguve, Ga-Rankuwa, and even Pretoria CBD, creating a vibrant, diverse workforce. Demand for supervisors is consistent, driven by the constant need for efficient customer and logistics support within the automotive and FMCG sectors. The work culture in Rosslyn is generally fast-paced and results-oriented, reflecting the high-volume production environment. You'll be part of a team that keeps the wheels of industry turning, ensuring smooth operations for some of South Africa's biggest brands right here in Rosslyn.

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How to Get to Rosslyn

Transport Hub

Rosslyn Taxi Rank (Hardie Muller Street)

Route

From Soshanguve: R18–R25, 25–35 min; From Ga-Rankuwa: R18–R25, 20–30 min; From Pretoria CBD: R30–R40, 40–50 min

Taxi Cost

R18–R25

Landmark

Rosslyn Industrial Area; Automotive Supplier Park (ASP); 1011 Hendrik van Eck Street

Commuting to Rosslyn is usually by taxi. The main hub is the Rosslyn Taxi Rank on Hardie Muller Street. From Soshanguve or Ga-Rankuwa, expect R18–R25 and a 20–35 min ride. From Pretoria CBD, it's R30–R40 and 40–50 min. For early shifts, taxis start running very early. There are no direct train or bus options, so taxis are your primary public transport.

From the Rosslyn Taxi Rank on Hardie Muller Street, most major employment nodes like the BMW Plant, Nissan, SAB, and the Automotive Supplier Park are within a short taxi ride or a reasonable walk. The industrial area is well-signposted. Just ask your taxi driver to drop you at the specific gate or entrance for your company.

About This Role: General Application

We have various entry-level and skilled positions available in this area. Apply now and our team will match you with suitable opportunities based on your skills and experience.

Key Duties & Responsibilities

Monitor agent calls to ensure quality service for automotive parts or logistics inquiries.
Coach and mentor call centre agents on product knowledge and customer handling techniques.
Manage daily team performance, ensuring targets are met for call volumes and resolution times.
Handle escalated customer complaints, providing effective and timely solutions.
Prepare daily reports on team performance, identifying areas for improvement.
Assist with training new agents on company policies and specific industry processes.
Coordinate shift schedules and breaks to maintain optimal call centre coverage.
Implement new procedures to improve efficiency in customer service operations.

Requirements

SA ID or valid work permit
Reliable transport to the work location
Willingness to learn and work hard
Clear criminal record preferred

Working Hours

Call Centre Supervisor roles in Rosslyn often involve rotating shifts to cover 24/7 operations, common in manufacturing and logistics. Expect day, afternoon, and night shifts, including weekends and public holidays. Typical shifts might be 06:00–14:00, 14:00–22:00, or 22:00–06:00, with a 5-6 day work week.

Salary Range

R4,800 – R6,000 per month

The R4,800–R6,000/month salary range for a Call Centre Supervisor in Rosslyn, based on ShiftMate placement data, reflects the local market. Your exact pay depends on the employer – larger plants like BMW or Nissan often pay slightly better than smaller component suppliers. Your experience and the specific industry (automotive vs. FMCG) also play a role. Remember, the national minimum wage is R28.79 per hour (2026), so your salary will always be above this legal floor.

A Call Centre Supervisor in Rosslyn typically earns R4,800–R6,000/month. This is competitive for the area, often slightly higher than smaller towns but a bit less than the R6,500–R8,000 you might find in Pretoria CBD, and comparable to the national average for this role.

Pay Scale — General Application

Level	Pay Rate
Entry Level (NMW)	R30.23 / hour
Experienced	R33.00 – R40.00 / hour

Pay rates are estimates based on South African sectoral determinations and market data for the Pretoria area. Actual pay may vary by employer.

Safety Tips for Rosslyn

Rosslyn is bustling during the day and shift changes, but it can become desolate and risky at night, especially behind the heavy manufacturing plants. If working late, always use company-provided shuttles. If relying on public transport, walk in groups to the main Hardie Muller Street taxi rank and avoid quiet, unlit roads.

How to Get Hired as Call Centre Supervisor in Rosslyn

Steps to Apply

1Register for free on ShiftMate via WhatsApp – it's quick and easy, no CV needed.
2Complete your ShiftMate profile, highlighting your supervisory and customer service skills.
3Browse available Call Centre Supervisor jobs in Rosslyn on the ShiftMate platform.
4Apply directly through ShiftMate; we'll connect you with local employers.
5Prepare your SA ID book/smart card and certified copies for potential interviews.

Pro Tip

Direct walk-ins at the major car plants in Rosslyn rarely work for supervisor roles. Your best bet is to register with the large labour brokers that service the Rosslyn Industrial Area and Automotive Supplier Park. Also, keep an eye on the notice boards at the Automotive Supplier Park management office for vacancies from component manufacturers.

Quick Advice

Dress neatly — first impressions matter
Bring 2 printed CVs (even if not required)
Arrive 15 minutes early
Have your SA ID ready

Frequently Asked Questions

How much does a call centre supervisor earn in Rosslyn?

In Rosslyn, a Call Centre Supervisor can expect to earn between R4,800 and R6,000 per month. This range is based on ShiftMate placement data and can vary depending on the specific employer, your level of experience, and the industry you're working in – for example, a supervisor at a large automotive plant might earn slightly more than at a smaller component supplier. It's a competitive salary for the local job market.

What do I need to get a call centre supervisor job in Rosslyn?

To land a Call Centre Supervisor job in Rosslyn, you'll typically need previous experience in a call centre environment, ideally with some team leader or supervisory responsibilities. Strong communication, problem-solving, and leadership skills are essential. You'll need your South African ID book or smart card. While a formal qualification isn't always mandatory, a matric certificate and computer literacy are usually required. ShiftMate can help you highlight your experience even without a traditional CV.

Who is hiring call centre supervisors in Rosslyn right now?

Major employers like BMW Group Plant Rosslyn, Nissan South Africa, and SAB (AB InBev) Rosslyn Brewery often have demand for Call Centre Supervisors for their internal operations or logistics. Additionally, numerous component manufacturers and logistics companies within the Automotive Supplier Park (ASP) are frequently hiring. These companies often work through large labour brokers in the Rosslyn Industrial Area, so registering with them or checking the ASP management office notice boards is a good strategy.

How do I apply for call centre supervisor jobs in Rosslyn?

The easiest way to apply for Call Centre Supervisor jobs in Rosslyn is through ShiftMate. Simply register for free via WhatsApp – no CV needed! You can also register with the large labour brokers operating in the Rosslyn Industrial Area, as many companies hire through them. Keep an eye on notice boards at the Automotive Supplier Park management office for direct vacancies. Always have your SA ID book/smart card and certified copies ready when applying.

What are the working hours for a call centre supervisor in Rosslyn?

Working hours for a Call Centre Supervisor in Rosslyn are often varied due to the 24/7 nature of the manufacturing and logistics industries. You should expect to work rotating shifts, which can include day, afternoon, and night shifts, as well as weekends and public holidays. Common shift patterns might be 06:00–14:00, 14:00–22:00, or 22:00–06:00, typically on a 5-6 day work week roster. Flexibility is key for this role.

Is Rosslyn safe to work in?

Rosslyn is generally safe and bustling during daytime hours and shift changes, especially around the main industrial areas. However, it's important to be aware that the area can become desolate and riskier at night. If your shifts extend into the late hours, it's highly recommended to use company-provided transport or shuttles. If relying on public transport, always walk in groups to the main Hardie Muller Street taxi rank and avoid quiet, poorly lit roads behind the heavy manufacturing plants.

Job Market in Rosslyn

Rosslyn's economy is powered by heavy manufacturing, primarily automotive assembly and component manufacturing, alongside FMCG production. This creates a strong demand for Call Centre Supervisors to manage customer service, logistics coordination, and internal support teams for these large-scale operations and their vast supply chains.

Growing Industries:

Automotive assembly, Component manufacturing, FMCG production, Logistics

Notable Employers in the Area:

BMW Group Plant Rosslyn, Nissan South Africa, SAB (AB InBev) Rosslyn Brewery, Automotive Supplier Park Tenants

Where to Eat Near Work

For lunch in Rosslyn, you'll find plenty of food trucks and informal pap-and-vleis vendors setting up daily outside the Automotive Supplier Park and major factory gates. A hearty, filling meal of pap, stew, and vegetables typically costs between R30 and R50. It's affordable, delicious, and a true taste of local flavour.

Food trucks and informal pap-and-vleis vendors set up daily outside the Automotive Supplier Park and major brewery gates. A filling meal of pap, stew, and vegetables typically costs between R30 and R50.