Call Centre Team Leader Jobs in Rooihuiskraal 2026 (Immediate Start) | ShiftMate

Looking for call centre team leader jobs in Rooihuiskraal? You’re in luck! There’s steady demand, especially within the growing logistics and retail sectors. Expect to earn between R4,800 and R6,000 per month, depending on the employer and your experience. ShiftMate makes applying simple: just use WhatsApp, and you won’t even need a CV to get started. Find your next opportunity today!

What It's Like Working as Call Centre Team Leader in Rooihuiskraal

Working as a Call Centre Team Leader in Rooihuiskraal in 2026 means being at the heart of Gauteng’s logistics engine. The area buzzes with activity, with trucks constantly moving goods in and out of the massive distribution centres. Most workers commute from nearby areas like Olievenhoutbosch, Pretoria CBD, and Midrand, creating a diverse and vibrant workforce. Demand for reliable team leaders is consistent, driven by the need to keep customer service smooth for the warehousing and retail giants based here. The work culture in Rooihuiskraal's call centres is often fast-paced, focused on efficiency and problem-solving, but also values teamwork and a positive attitude. You'll be managing queries related to deliveries, stock, and orders, so a clear head and good communication are key. It’s a place where hard work is recognised, and you can build a stable career in a growing sector.

★★★★★4.8/5 from 2,400+ job seekers

Looking for work?

Get matched to jobs near you.

Create your free profile in 5 minutes.
We'll WhatsApp you when a verified job matches.

100% freeNo CV neededVerified employers

How to Get to Rooihuiskraal

Transport Hub

Rooihuiskraal Taxi Stop (Old Johannesburg Road & Estcourt Ave)

Route

From Olievenhoutbosch: R18–R24, 20–30 min; From Pretoria CBD: R28–R35, 35–45 min; From Midrand: R22–R28, 25–35 min

Taxi Cost

R18–R24

Landmark

Gateway Industrial Park; Sunderland Ridge; Hennopspark Industrial

Commuting to Rooihuiskraal is manageable, mainly by taxi. From Olievenhoutbosch, it's R18–R24 and 20–30 minutes. From Pretoria CBD, expect R28–R35 and 35–45 minutes. Midrand commuters pay R22–R28 for a 25–35 minute ride. The main hub is Rooihuiskraal Taxi Stop (Old Johannesburg Road & Estcourt Ave). For early morning shifts, always leave with extra time, as traffic on Old Johannesburg Road can build up quickly.

From the Rooihuiskraal Taxi Stop at Old Johannesburg Road and Estcourt Avenue, you're well-placed. Gateway Industrial Park and Sunderland Ridge are both accessible directly off Old Johannesburg Road. You can catch a local taxi or, for closer spots, it's a short walk. Most major employment nodes are clearly signposted along this main route.

About This Role: General Application

We have various entry-level and skilled positions available in this area. Apply now and our team will match you with suitable opportunities based on your skills and experience.

Key Duties & Responsibilities

Supervise and motivate a team of call centre agents to hit daily targets.
Handle escalated customer complaints, ensuring quick and satisfactory resolutions.
Monitor call quality and provide coaching to improve agent performance.
Conduct training sessions for new hires on company products and service protocols.
Prepare daily performance reports for management, tracking key metrics.
Ensure adherence to service level agreements for customer response times.
Assist with scheduling and managing agent shifts to maintain coverage.
Communicate important updates and policy changes to your team effectively.

Requirements

SA ID or valid work permit
Reliable transport to the work location
Willingness to learn and work hard
Clear criminal record preferred

Working Hours

Call Centre Team Leaders in Rooihuiskraal typically work standard business hours, like 8 AM to 5 PM, Monday to Friday. However, due to the 24/7 nature of logistics and extended retail hours, some roles might involve shifts from 7 AM to 7 PM, including Saturdays. Expect rostered shifts, possibly with some public holidays, to ensure continuous customer support.

Salary Range

R4,800 – R6,000 per month

The R4,800–R6,000/month salary range for a Call Centre Team Leader in Rooihuiskraal is based on ShiftMate placement data. Your exact earnings can depend on the industry – larger logistics firms often pay better – the size of the employer, and your leadership experience. Remember, the national minimum wage is R28.79 per hour in 2026, so this role offers a solid income above that baseline, reflecting your added responsibilities.

In Rooihuiskraal, a Call Centre Team Leader earns R4,800–R6,000/mo. In Pretoria CBD, this might be slightly higher, R5,500–R7,000, due to more corporate roles. Nationally, the average for this role typically sits around R5,000–R7,500/mo.

Pay Scale — General Application

Level	Pay Rate
Entry Level (NMW)	R30.23 / hour
Experienced	R33.00 – R40.00 / hour

Pay rates are estimates based on South African sectoral determinations and market data for the Pretoria area. Actual pay may vary by employer.

Safety Tips for Rooihuiskraal

The industrial parks in Rooihuiskraal, like Gateway, are generally safe during the day due to heavy private security patrols. However, be cautious on Old Johannesburg Road, especially for pedestrians at night, as lighting is poor and trucks move fast. If you have late shifts, always try to arrange dedicated staff transport for your safety.

How to Get Hired as Call Centre Team Leader in Rooihuiskraal

Steps to Apply

1Register for free on ShiftMate using your WhatsApp number – it's quick and easy.
2Complete your ShiftMate profile with your skills and experience; no CV needed.
3Browse available Call Centre Team Leader jobs specifically in Rooihuiskraal.
4Apply directly through the ShiftMate platform for roles that match your profile.
5Keep your original SA ID and certified copies ready for any interview requests.

Pro Tip

For the best chance in Rooihuiskraal, target the large distribution centres in Gateway Industrial Park. Arrive before 7 AM on a weekday, dressed neatly, and bring a neat, updated CV with contactable references. Even if you applied online, showing initiative in person can make a big difference, especially for logistics roles.

Quick Advice

Dress neatly — first impressions matter
Bring 2 printed CVs (even if not required)
Arrive 15 minutes early
Have your SA ID ready

Frequently Asked Questions

How much does a call centre team leader earn in Rooihuiskraal?

In Rooihuiskraal, a Call Centre Team Leader can expect to earn between R4,800 and R6,000 per month. This range is based on ShiftMate's placement data and reflects the local job market in logistics and retail. Your exact salary will depend on factors like the size of the company, your previous experience in a leadership role, and the specific responsibilities of the position. It’s a competitive wage for the area, offering a stable income above the national minimum wage.

What do I need to get a call centre team leader job in Rooihuiskraal?

To secure a Call Centre Team Leader job in Rooihuiskraal, you'll generally need good communication skills, a knack for leadership, and basic computer literacy. Previous experience in a call centre environment, especially in a supervisory or senior agent role, is a big advantage. Employers look for people who can motivate a team and handle customer issues effectively. You'll also need your valid South African ID book or smart card, and often a certified copy, for any formal application or interview process.

Who is hiring call centre team leaders in Rooihuiskraal right now?

Rooihuiskraal's strong logistics and retail sectors mean there's consistent demand for Call Centre Team Leaders. Big names like DSV Logistics in Gateway Industrial Park, Builders Warehouse in Rooihuiskraal, and the Checkers Distribution Centre in nearby Centurion are often hiring. These large distribution centres and retail operations constantly need skilled leaders to manage their customer service teams. Keep an eye on ShiftMate for the latest openings, as we work directly with these major employers in the area.

How do I apply for call centre team leader jobs in Rooihuiskraal?

The easiest way to apply for Call Centre Team Leader jobs in Rooihuiskraal is through ShiftMate. Simply register for free via WhatsApp, complete your profile, and apply directly – no CV needed! Alternatively, some larger companies in the industrial parks might have walk-in application days. If you choose this route, make sure to bring a neat, updated CV and your SA ID book or smart card, along with certified copies, and aim to arrive early in the morning.

What are the working hours for a call centre team leader in Rooihuiskraal?

Working hours for a Call Centre Team Leader in Rooihuiskraal can vary. While many roles are standard business hours, like 8 AM to 5 PM from Monday to Friday, the nature of logistics and retail often means extended shifts. You might find roles that require you to work from 7 AM to 7 PM, or include Saturdays, as part of a rostered schedule. Some positions might also involve working on public holidays to ensure continuous customer support, so flexibility is often key.

Is Rooihuiskraal safe to work in?

Rooihuiskraal is generally considered safe for workers, especially within the industrial parks like Gateway, which benefit from extensive private security patrols during the day. However, it's important to be aware of your surroundings. The Old Johannesburg Road, a main artery, can be dangerous for pedestrians at night due to poor lighting and fast-moving trucks. If your shifts end late, it's highly recommended to arrange dedicated staff transport or carpool with colleagues to ensure your safety getting home.

Job Market in Rooihuiskraal

Rooihuiskraal's economy thrives on its strategic location, making it a prime hub for Warehousing, Logistics, and Distribution. This means a constant demand for Call Centre Team Leaders to manage customer queries related to deliveries, stock, and supply chain issues. The growing Hardware Retail sector also contributes significantly, requiring strong customer service teams to assist with product information and orders.

Growing Industries:

Warehousing, Logistics and Distribution, Light Manufacturing, Hardware Retail

Notable Employers in the Area:

DSV Logistics, Builders Warehouse, Checkers Distribution Centre

Where to Eat Near Work

For a budget-friendly lunch in Rooihuiskraal, look out for the food trucks and informal vendors that set up daily near the entrances of Gateway Industrial Park and Sunderland Ridge. You can get a hearty meal of pap, spinach, and chicken for around R30 to R45. It’s a real taste of home and keeps you going through your shift.

Food trucks and informal vendors set up daily near the entrances of Gateway Industrial Park and Sunderland Ridge. A hearty meal of pap, spinach, and chicken typically costs between R30 and R45.