Call Centre Supervisor Jobs in Rooihuiskraal 2026 (Immediate Start) | ShiftMate

Looking for call centre supervisor jobs in Rooihuiskraal? ShiftMate has opportunities in the bustling logistics and retail distribution sectors, paying R4,800–R6,000/mo. You'll lead teams, ensure top-notch service quality, and handle customer queries. Apply easily via WhatsApp on ShiftMate – no CV needed to start your application for these in-demand roles!

What It's Like Working as Call Centre Supervisor in Rooihuiskraal

Working as a Call Centre Supervisor in Rooihuiskraal in 2026 places you right in the heart of Pretoria's logistics powerhouse. This area hums with activity, driven by its prime location near major highways, making it a magnet for national distribution centres. You'll find yourself supervising teams that are crucial to keeping goods moving across the country. Most workers commute from surrounding areas like Olievenhoutbosch, Soshanguve, or even Midrand, relying heavily on the local taxi network to get to the bustling industrial parks. The work culture in Rooihuiskraal's call centres is often fast-paced and target-driven, but also offers stability and growth within large, well-established companies. Demand for skilled supervisors remains consistent year-round due to the continuous expansion of warehousing and distribution in Rooihuiskraal. It’s a place where hard work is recognised, and you become part of a vital supply chain.

★★★★★4.8/5 from 2,400+ job seekers

Looking for work?

Get matched to jobs near you.

Create your free profile in 5 minutes.
We'll WhatsApp you when a verified job matches.

100% freeNo CV neededVerified employers

How to Get to Rooihuiskraal

Transport Hub

Rooihuiskraal Taxi Stop (Old Johannesburg Road & Estcourt Ave)

Route

From Olievenhoutbosch: R18–R24, 20–30 min; From Pretoria CBD: R28–R35, 35–45 min; From Midrand: R22–R28, 25–35 min

Taxi Cost

R18–R24

Landmark

Gateway Industrial Park; Sunderland Ridge; Hennopspark Industrial

Getting to work in Rooihuiskraal is usually via taxi. The main hub is the Rooihuiskraal Taxi Stop (Old Johannesburg Road & Estcourt Ave). From Olievenhoutbosch, it's R18–R24 and 20–30 min. From Pretoria CBD, expect R28–R35 and 35–45 min. Midrand commuters pay R22–R28 for a 25–35 min trip. Plan for early departures, especially for 6 AM shifts, as traffic on Old Johannesburg Road can build up quickly.

From the Rooihuiskraal Taxi Stop, Gateway Industrial Park is just a short taxi ride or a brisk walk down Old Johannesburg Road. Sunderland Ridge and Hennopspark Industrial are also easily accessible via local taxis from the same rank. Most employment nodes are concentrated along or just off Old Johannesburg Road, making navigation straightforward once you're in the area.

About This Role: General Application

We have various entry-level and skilled positions available in this area. Apply now and our team will match you with suitable opportunities based on your skills and experience.

Key Duties & Responsibilities

Supervise a team of call centre agents handling logistics and retail queries.
Monitor agent calls for quality assurance and provide constructive coaching.
Resolve escalated customer complaints regarding deliveries, orders, or product availability.
Ensure daily targets for call volumes, resolution times, and customer satisfaction are met.
Prepare daily performance reports and communicate team progress to management.
Train new agents on company products, services, and call handling procedures.
Manage shift rosters and ensure adequate staffing levels for continuous operation.
Implement new customer service strategies to improve overall team efficiency.

Requirements

SA ID or valid work permit
Reliable transport to the work location
Willingness to learn and work hard
Clear criminal record preferred

Working Hours

Call Centre Supervisors in Rooihuiskraal often work varied shifts to cover extended operating hours. Expect 8-9 hour shifts, typically between 6 AM and 8 PM, including weekends and public holidays on a rotational basis. Some roles, especially in 24/7 logistics, might include night shifts. Rosters are usually provided weekly or bi-weekly.

Salary Range

R4,800 – R6,000 per month

The R4,800–R6,000/mo salary for a Call Centre Supervisor in Rooihuiskraal, based on ShiftMate placement data, reflects local market rates. Your exact pay depends on the employer's size, industry (logistics often pays slightly more), and your experience. While the national minimum wage is R28.79/hr (2026), supervisor roles typically exceed this, rewarding leadership and responsibility. Companies like DSV Logistics or Checkers Distribution Centre usually offer competitive packages.

In Rooihuiskraal, Call Centre Supervisors earn R4,800–R6,000/mo. This is generally similar to Pretoria's central areas but slightly above the national average for entry-level supervisory roles, especially given the high demand in local logistics.

Pay Scale — General Application

Level	Pay Rate
Entry Level (NMW)	R30.23 / hour
Experienced	R33.00 – R40.00 / hour

Pay rates are estimates based on South African sectoral determinations and market data for the Pretoria area. Actual pay may vary by employer.

Safety Tips for Rooihuiskraal

The industrial parks in Rooihuiskraal, like Gateway, are generally safe during the day, with heavy private security patrols. However, Old Johannesburg Road can be dangerous for pedestrians at night due to poor lighting and fast-moving trucks. If you have late shifts, always try to arrange dedicated staff transport or ensure you have a safe, reliable taxi service.

How to Get Hired as Call Centre Supervisor in Rooihuiskraal

Steps to Apply

1Register for free on ShiftMate via WhatsApp; no CV is needed to create your profile.
2Browse available Call Centre Supervisor jobs in Rooihuiskraal on the ShiftMate app.
3Apply directly through ShiftMate with a few taps – it's quick and easy.
4Prepare your SA ID book/smart card and certified copies for potential interviews.
5If applying in person, target large distribution centres before 7 AM with a neat CV.

Pro Tip

For the best chance in Rooihuiskraal, target the large distribution centres in Gateway Industrial Park and Sunderland Ridge. Arrive before 7 AM on weekdays, dressed neatly, with a clear, updated CV and contactable references. For retail hardware roles, apply online first, then follow up by speaking to a floor manager during quiet morning hours to show initiative.

Quick Advice

Dress neatly — first impressions matter
Bring 2 printed CVs (even if not required)
Arrive 15 minutes early
Have your SA ID ready

Frequently Asked Questions

How much does a call centre supervisor earn in Rooihuiskraal?

A Call Centre Supervisor in Rooihuiskraal can expect to earn between R4,800 and R6,000 per month. This range is based on ShiftMate's placement data and can vary slightly depending on the specific employer, the industry (logistics often pays well), and your level of experience. These roles typically pay above the national minimum wage, reflecting the responsibility of leading a team and ensuring smooth customer service operations in the area's busy distribution centres.

What do I need to get a call centre supervisor job in Rooihuiskraal?

To secure a Call Centre Supervisor job in Rooihuiskraal, you'll generally need some prior experience in a call centre environment, ideally in a team leader or senior agent role. Strong communication, problem-solving, and leadership skills are essential. While some employers might ask for a matric certificate, practical experience often counts more. Always have your SA ID book/smart card and certified copies ready. Applying through ShiftMate means you don't even need a CV to start your application process.

Who is hiring call centre supervisors in Rooihuiskraal right now?

Rooihuiskraal's booming logistics and distribution sector means there's consistent demand. Major companies like DSV Logistics in Gateway Industrial Park, Checkers Distribution Centre (nearby Centurion), and Builders Warehouse in Rooihuiskraal are frequent hirers. Other large warehousing and distribution companies in Sunderland Ridge and Hennopspark Industrial also regularly seek Call Centre Supervisors. Keep an eye on ShiftMate for the latest openings from these key employers in the area.

How do I apply for call centre supervisor jobs in Rooihuiskraal?

The easiest way to apply for Call Centre Supervisor jobs in Rooihuiskraal is through ShiftMate. Simply register for free via WhatsApp – no CV needed! You can then browse and apply for suitable roles directly on the platform. Alternatively, many large distribution centres in Gateway Industrial Park have walk-in application days; arrive early with your SA ID and a neat CV. For retail roles, apply online and follow up with a floor manager.

What are the working hours for a call centre supervisor in Rooihuiskraal?

Working hours for a Call Centre Supervisor in Rooihuiskraal are often dynamic, reflecting the 24/7 nature of logistics and distribution. You can expect to work 8-9 hour shifts, which may include early mornings, late evenings, and rotational weekends or public holidays. Some roles, particularly in large national distribution centres, might require night shifts. Rosters are typically provided weekly or bi-weekly, so flexibility is key for these supervisory positions.

Is Rooihuiskraal safe to work in?

Rooihuiskraal is generally safe for work, especially within the industrial parks like Gateway, which benefit from extensive private security patrols during the day. However, caution is advised for pedestrians on Old Johannesburg Road at night due to poor lighting and fast-moving trucks. If your shifts end late, it's highly recommended to arrange dedicated staff transport or use a trusted taxi service to ensure your safety when leaving the workplace.

Job Market in Rooihuiskraal

Rooihuiskraal's economy is massively driven by its strategic location near the N1 and N14 highways, making it a prime hub for national distribution centres, warehousing, and light manufacturing. This logistics-driven environment guarantees consistent demand for Call Centre Supervisors, as every major distribution centre needs robust customer support to manage deliveries, stock, and client queries year-round.

Growing Industries:

Warehousing, Logistics and Distribution, Light Manufacturing, Hardware Retail

Notable Employers in the Area:

DSV Logistics, Builders Warehouse, Checkers Distribution Centre

Where to Eat Near Work

For a budget-friendly lunch in Rooihuiskraal, look out for the food trucks and informal vendors near the entrances of Gateway Industrial Park and Sunderland Ridge. You can get a hearty meal of pap, spinach, and chicken for R30 to R45. These spots are popular with workers and offer delicious, affordable options throughout the workday.

Food trucks and informal vendors set up daily near the entrances of Gateway Industrial Park and Sunderland Ridge. A hearty meal of pap, spinach, and chicken typically costs between R30 and R45.