Call Centre Team Leader Jobs in Hennopspark

Find call centre team leader opportunities in Hennopspark, Pretoria. No CV required — apply instantly via WhatsApp and start working this week.

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Salary Range

R4,800 – R6,000

per month

Local Demand

N/A

Skill & Education

Entry Level

No formal qualification

Taxi from CBD

R18–R25

Looking for call centre team leader jobs in Hennopspark? ShiftMate connects you to growing companies like Chamberlains Hardware and various courier depots, with salaries ranging from R4,800 to R6,000 per month. These roles are in high demand within Hennopspark's thriving industrial and retail sectors. Apply quickly and easily via WhatsApp through ShiftMate – no CV needed to get started!

What It's Like Working as Call Centre Team Leader in Hennopspark

Working as a Call Centre Team Leader in Hennopspark in 2026 means being part of a bustling, practical economy. This area thrives on light manufacturing, automotive services, and wholesale distribution, so your role will often involve supporting these industries. The work culture in Hennopspark is generally hands-on and direct, with a focus on getting the job done efficiently. Many workers commute from nearby areas like Olievenhoutbosch, Pretoria CBD, and even Tembisa, making the taxi ranks and main roads busy during peak hours. Demand for Call Centre Team Leaders is consistent because the area is dominated by small-to-medium enterprises that value strong customer service and team management. You'll find a supportive environment, often with opportunities to learn and grow within your company in Hennopspark. The industrial feel of Hennopspark means you'll be surrounded by workshops, warehouses, and busy trade counters.

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How to Get to Hennopspark

Transport Hub

Centurion Taxi Rank (with local drops along Jakaranda St)

Route

From Olievenhoutbosch: R18–R25, 20–30 min; From Pretoria CBD: R22–R30, 25–35 min; From Tembisa: R28–R38, 35–45 min

Taxi Cost

R18–R25

Landmark

Hennopspark Industrial; Gateway Industrial Park; Old Johannesburg Road & Jakaranda St

Commuting to Hennopspark is straightforward via the Centurion Taxi Rank, which serves as the main hub. Taxis from Olievenhoutbosch cost R18–R25 (20–30 min), from Pretoria CBD R22–R30 (25–35 min), and Tembisa R28–R38 (35–45 min). Taxis typically drop along Jakaranda Street, which is central to most employment nodes. For early shifts, ensure you catch the first taxis out to avoid being late.

From Centurion Taxi Rank, you can easily catch a local taxi that travels along Old Johannesburg Road (R101) and turns onto Jakaranda Street. Most Call Centre Team Leader jobs will be found in the industrial parks like Hennopspark Industrial or Gateway Industrial Park, which are directly accessible from Jakaranda Street. Ask for drops near specific landmarks like Chamberlains Hardware.

About This Role: General Application

We have various entry-level and skilled positions available in this area. Apply now and our team will match you with suitable opportunities based on your skills and experience.

Key Duties & Responsibilities

  • Lead and motivate a small team of call centre agents handling customer inquiries.
  • Monitor agent performance, provide coaching, and ensure service quality standards are met.
  • Handle escalated customer complaints, especially for courier or hardware delivery issues.
  • Train new agents on product knowledge for automotive parts or retail items.
  • Ensure daily targets for call resolution and customer satisfaction are achieved.
  • Prepare basic reports on team performance, call volumes, and customer feedback.
  • Assist with scheduling and managing agent shifts to ensure adequate coverage.
  • Communicate important updates and policy changes to your call centre team.

Requirements

  • SA ID or valid work permit
  • Reliable transport to the work location
  • Willingness to learn and work hard
  • Clear criminal record preferred

Working Hours

Most Call Centre Team Leader roles in Hennopspark follow standard business hours, typically Monday to Friday, 8 AM to 5 PM. Some companies, especially those in logistics or retail, might require Saturday shifts or rotating rosters to cover extended customer service hours. Expect a steady, full-time schedule, often with a set lunch break.

Salary Range

R4,800 – R6,000 per month

The R4,800–R6,000/month salary for a Call Centre Team Leader in Hennopspark is based on ShiftMate placement data. Your exact pay depends on the employer's size, the industry (e.g., a large courier depot might pay more than a smaller auto fitment centre), and your experience. While R4,800 is a common starting point, proven leadership skills can push you towards R6,000. Remember, the national minimum wage in 2026 is R28.79 per hour, setting a baseline for all formal employment.

In Hennopspark, a Call Centre Team Leader earns R4,800–R6,000/month. This is slightly below Pretoria CBD (R5,500–R7,500) but competitive for the local industrial economy. Nationally, the average can range from R6,000–R9,000, depending heavily on the city and company size.

Pay Scale — General Application

LevelPay Rate
Entry Level (NMW)R30.23 / hour
ExperiencedR33.00 – R40.00 / hour

Pay rates are estimates based on South African sectoral determinations and market data for the Pretoria area. Actual pay may vary by employer.

Safety Tips for Hennopspark

Hennopspark is generally safe during business hours, especially within industrial parks. However, pedestrian infrastructure is poor, so be highly cautious of heavy delivery trucks and forklifts near road edges. After hours, stick to well-lit main arteries like Jakaranda Street to catch your taxi, and avoid walking alone in dimly lit areas.

How to Get Hired as Call Centre Team Leader in Hennopspark

Steps to Apply

  1. 1Register for free on ShiftMate via WhatsApp to find Hennopspark jobs quickly.
  2. 2Prepare your South African ID book or smart card, and a certified copy.
  3. 3Print several copies of your CV, even if ShiftMate doesn't require one.
  4. 4Visit auto fitment centres, hardware stores, and courier depots mid-morning.
  5. 5Ask politely at the front desk about Call Centre Team Leader vacancies and hand in your CV.

Pro Tip

For Hennopspark, the best tip is to do walk-ins. Dress smartly, carry multiple printed CVs, and approach the front desks of businesses like Chamberlains Hardware, courier depots, and auto fitment centres along Jakaranda and Edward Streets. Go mid-morning (around 10 AM) when it's less busy, and you'll have a better chance to speak to someone directly about Call Centre Team Leader roles.

Quick Advice

  • Dress neatly — first impressions matter
  • Bring 2 printed CVs (even if not required)
  • Arrive 15 minutes early
  • Have your SA ID ready

Frequently Asked Questions

How much does a call centre team leader earn in Hennopspark?
In Hennopspark, a Call Centre Team Leader can expect to earn between R4,800 and R6,000 per month. This range is based on ShiftMate's placement data and can vary depending on the specific company, its size, and your level of experience. Smaller businesses might start at the lower end, while larger courier depots or hardware stores could offer closer to R6,000, especially if you have a proven track record in team leadership.
What do I need to get a call centre team leader job in Hennopspark?
To secure a Call Centre Team Leader job in Hennopspark, you'll typically need some experience in a call centre environment, ideally with a track record of leadership or supervisory duties. Strong communication skills, problem-solving abilities, and a good grasp of computer systems are essential. You'll also need your South African ID book or smart card. While ShiftMate doesn't always require a CV, having one prepared for walk-ins can be very beneficial in Hennopspark's SME-dominated market.
Who is hiring call centre team leaders in Hennopspark right now?
Hennopspark's growing industries mean consistent demand for Call Centre Team Leaders. Currently, companies like Chamberlains Hardware are often hiring, alongside various courier and logistics depots located in Hennopspark Industrial and Gateway Industrial Park. Auto fitment centres and other light manufacturing businesses also frequently seek team leaders for their customer service departments. ShiftMate can connect you directly to these employers looking for skilled individuals in Hennopspark.
How do I apply for call centre team leader jobs in Hennopspark?
The easiest way to apply for Call Centre Team Leader jobs in Hennopspark is through ShiftMate. Simply register for free via WhatsApp – no CV is needed, and we'll match you to suitable roles. Additionally, walk-ins are highly effective in this area. Dress neatly, carry your SA ID and printed CVs, and visit the front desks of auto fitment centres, hardware stores, and courier depots along Jakaranda and Edward Streets, ideally mid-morning.
What are the working hours for a call centre team leader in Hennopspark?
Most Call Centre Team Leader positions in Hennopspark operate during standard business hours, typically Monday to Friday, from 8 AM to 5 PM. However, depending on the industry, some roles might involve Saturday shifts or a rotating roster to cover extended customer service hours, especially for businesses in retail or logistics that operate longer. Expect a full-time, structured schedule with dedicated breaks.
Is Hennopspark safe to work in?
Hennopspark is generally considered safe during business hours, especially within its industrial parks. However, workers need to be highly cautious due to poor pedestrian infrastructure and the frequent movement of heavy delivery trucks and forklifts near road edges. After dark, it's advisable to stick to well-lit main arteries like Jakaranda Street when catching a taxi and avoid walking alone in less visible areas to ensure your safety.

Job Market in Hennopspark

Hennopspark's economy is primarily driven by Automotive Repair & Fitment, Light Manufacturing, and Warehousing & Couriers. This creates consistent demand for Call Centre Team Leaders to manage customer service for parts, deliveries, and product inquiries. The prevalence of SMEs in Hennopspark means more flexible hiring and a steady need for skilled team leaders.

Growing Industries:

Automotive Repair & Fitment, Light Manufacturing, Warehousing & Couriers, Wholesale Retail

Notable Employers in the Area:

Chamberlains Hardware, Courier & Logistics Depots, Auto Fitment Centres

Where to Eat Near Work

For a budget-friendly lunch in Hennopspark, Jakaranda Street is your best bet. It's lined with small takeaway shops and mobile food trailers catering to the local workforce. You can easily find a filling quarter loaf bunny chow or a pie and chips combo for R30 to R45. These spots are perfect for a quick, affordable meal during your break.

Jakaranda Street is lined with small takeaway shops and mobile food trailers catering to mechanics and warehouse staff. You can easily find a quarter loaf bunny chow or a pie and chips combo for R30 to R45.

Other Roles Available in Hennopspark

Retail Assistant
Yard Worker
Cashier
Driver
Parcel Sorter
Dispatcher
Mechanic Assistant
Tyre Fitter
Cleaner

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Pro Tip

For Hennopspark, the best tip is to do walk-ins. Dress smartly, carry multiple printed CVs, and approach the front desks of businesses like Chamberlains Hardware, courier depots, and auto fitment centres along Jakaranda and Edward Streets. Go mid-morning (around 10 AM) when it's less busy, and you'll have a better chance to speak to someone directly about Call Centre Team Leader roles.

Why ShiftMate?

  • Paid working interviews
  • Permanent employment after trial
  • No recruitment fees
  • Skills development
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