How to Get to Centurion
Transport Hub
Centurion Mall / Centurion CBD
Route
Well-connected by minibus taxis from Soshanguve, Mamelodi, and Atteridgeville via main arterials. Gautrain station provides rail link but mainly serves middle-income commuters. Multiple taxi routes converge near Centurion Mall.
Taxi Cost
R15-R22 from Pretoria CBD
Landmark
Centurion Mall, Centurion Gate Shopping Centre, various industrial parks along Old Johannesburg Road, SuperSport Park area businesses
Well-connected by minibus taxis from Soshanguve, Mamelodi, and Atteridgeville via main arterials. Gautrain station provides rail link but mainly serves middle-income commuters. Multiple taxi routes converge near Centurion Mall.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the Pretoria area. Actual pay may vary by employer.
Safety Tips for Centurion
Generally safe during business hours with good security at malls and business parks. Main roads like Jean Avenue and Lenchen Avenue are well-patrolled.
How to Get Hired as Call Centre Agent in Centurion
Pro Tip
Practice speaking clearly in English during your voice test - many candidates fail simply because they speak too softly or quickly during the telephonic interview.
Walk-In Friendly?
Yes - Centurion Mall and surrounding retail areas regularly accept walk-in applications, especially for retail and hospitality positions
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Centurion
Major employment hub driven by retail at Centurion Mall, corporate offices, light industrial operations, and booming construction sector. Strong mix of blue-collar and white-collar opportunities. Growing logistics and warehousing due to central Gauteng location.
Growing Industries:
Live Job Openings Near Centurion
Where to Eat Near Work
Centurion Mall food court or the takeaway spots along Jean Avenue near the taxi rank
Other Roles Available in Centurion
Pro Tip
Practice speaking clearly in English during your voice test - many candidates fail simply because they speak too softly or quickly during the telephonic interview.
Walk-In Friendly?
Yes - Centurion Mall and surrounding retail areas regularly accept walk-in applications, especially for retail and hospitality positions
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Ready to Start Working in Centurion?
Don't wait — call centre agent positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.