Call Centre Customer Service Representative Jobs in Centurion Central

Find call centre customer service representative opportunities in Centurion Central, Pretoria. No CV required — apply instantly via WhatsApp and start working this week.

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No CV Required
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Permanent Employment

Free to apply • Data-free • Response within 24 hours

Salary Range

R4,800 – R6,000

per month

Local Demand

N/A

Skill & Education

Entry Level

No formal qualification

Taxi from CBD

R25–R32

Looking for call centre customer service representative jobs in Centurion Central? ShiftMate connects you to opportunities with growing companies like Takealot and Makro. Expect to earn between R4,800 and R6,000 per month, helping customers with queries and orders. Applying is easy – just WhatsApp ShiftMate, no CV needed, and get placed quickly in Centurion Central's busy economy.

What It's Like Working as Call Centre Customer Service Representative in Centurion Central

Working as a Call Centre Customer Service Representative in Centurion Central in 2026 means being part of a dynamic, growing economy. Centurion Central is a hub for logistics, retail, and corporate services, so you'll likely be assisting customers with everything from parcel tracking to retail queries. Many workers commute from surrounding areas like Olievenhoutbosch and Tembisa, making the taxi ranks busy, especially during peak hours. The work culture is generally fast-paced, focused on efficiency and customer satisfaction. Demand for these roles remains steady as more businesses set up shop here. While Centurion Central offers good opportunities, be mindful of your commute times and safety, especially if your shifts end late. It’s a practical, hardworking environment, perfect for those looking for stable employment.

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How to Get to Centurion Central

Transport Hub

Centurion Taxi Rank (South Street, near Centurion Mall)

Route

From Pretoria CBD: R25–R32, 30–40 min; From Olievenhoutbosch: R20–R28, 25–35 min; From Tembisa: R30–R45, 40–50 min

Taxi Cost

R25–R32

Landmark

Hennopspark Industrial; Sunderland Ridge; Route 21 Corporate Park (Irene)

Commuting to Centurion Central is mostly by taxi. The main hub is Centurion Taxi Rank on South Street, near Centurion Mall. From Pretoria CBD, it's R25–R32 and 30–40 minutes. From Olievenhoutbosch, expect R20–R28 and 25–35 minutes. Tembisa commuters will pay R30–R45 for a 40–50 minute ride. Plan for early departures, especially for morning shifts, as traffic on the N1 can be heavy.

From Centurion Taxi Rank (South Street), you're well-placed. Centurion Mall is a short walk. For Hennopspark Industrial, you'll need another taxi or a longer walk along South Street, then turning onto Jakaranda Street. Route 21 Corporate Park (Irene) is further east, requiring a dedicated taxi or e-hailing service from the rank.

About This Role: General Application

We have various entry-level and skilled positions available in this area. Apply now and our team will match you with suitable opportunities based on your skills and experience.

Key Duties & Responsibilities

  • Answer incoming calls promptly, providing helpful information and resolving customer queries efficiently.
  • Log customer interactions accurately into computer systems, ensuring all details are captured correctly.
  • Assist customers with tracking orders, processing returns, or updating account information for retailers.
  • Handle complaints professionally, escalating complex issues to supervisors when necessary for resolution.
  • Provide product or service information, guiding customers through options available from local businesses.
  • Follow up on outstanding customer requests, ensuring timely resolution and customer satisfaction.
  • Process basic transactions or schedule appointments for corporate clients based in Centurion Central.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.

Requirements

  • SA ID or valid work permit
  • Reliable transport to the work location
  • Willingness to learn and work hard
  • Clear criminal record preferred

Working Hours

Call Centre Customer Service Representative shifts in Centurion Central often run 8-9 hours, including lunch breaks. Expect rotating rosters covering mornings (e.g., 7 AM – 4 PM), afternoons (e.g., 10 AM – 7 PM), and evenings (e.g., 1 PM – 10 PM). Weekend work is common, with two days off during the week.

Salary Range

R4,800 – R6,000 per month

In Centurion Central, a Call Centre Customer Service Representative can expect to earn R4,800–R6,000 per month, based on ShiftMate placement data. Your exact pay depends on the company size, the industry (e.g., retail vs. logistics), and your experience. Larger companies or those requiring specialized skills might offer slightly more. Remember, the national minimum wage for 2026 is R28.79 per hour, so your earnings will always be above this baseline.

Centurion Central's average for this role, R4,800–R6,000/mo, is competitive. It's often slightly higher than Pretoria CBD (R4,500–R5,800/mo) due to the demand from corporate parks, and generally aligns with the national average for entry-level call centre positions.

Pay Scale — General Application

LevelPay Rate
Entry Level (NMW)R30.23 / hour
ExperiencedR33.00 – R40.00 / hour

Pay rates are estimates based on South African sectoral determinations and market data for the Pretoria area. Actual pay may vary by employer.

Safety Tips for Centurion Central

Centurion is generally safer than the Pretoria CBD, but always be aware of your surroundings. The walk from Hennopspark to the South Street taxi rank can be long and poorly lit after dark. For late shifts, it's wise to use e-hailing services or arrange employer shuttles if available, rather than walking alone.

How to Get Hired as Call Centre Customer Service Representative in Centurion Central

Steps to Apply

  1. 1Register free with ShiftMate via WhatsApp; it's quick and no CV is needed.
  2. 2Prepare your South African ID book/smart card and certified copies for interviews.
  3. 3Be ready to complete basic assessments on communication and computer skills.
  4. 4Attend any required interviews or orientation sessions promptly and professionally.
  5. 5Follow up politely if you haven't heard back within the specified timeframe.

Pro Tip

The best tip for Centurion Central is to connect with the labour brokers that supply the big logistics and retail hubs, especially around Hennopspark Industrial. Find out which agencies work with companies like Takealot or Makro, register with them directly, and ensure all your documents, especially your SA ID, are ready. This often speeds up the placement process significantly.

Quick Advice

  • Dress neatly — first impressions matter
  • Bring 2 printed CVs (even if not required)
  • Arrive 15 minutes early
  • Have your SA ID ready

Frequently Asked Questions

How much does a call centre customer service representative earn in Centurion Central?
In Centurion Central, a Call Centre Customer Service Representative typically earns between R4,800 and R6,000 per month. This range is based on ShiftMate's placement data and can vary slightly depending on the specific company, the industry (e.g., retail, logistics, corporate services), and your level of experience. Entry-level roles usually start at the lower end, while those with some experience or specialized skills might command higher pay. All earnings will be above the national minimum wage of R28.79 per hour for 2026.
What do I need to get a call centre customer service representative job in Centurion Central?
To secure a Call Centre Customer Service Representative job in Centurion Central, you'll generally need a matric certificate or equivalent. Essential documents include your South African ID book or smart card, and often certified copies. Employers look for strong communication skills, a clear speaking voice, good listening abilities, and basic computer literacy. While not always mandatory, prior customer service experience can be a big advantage. Being reliable, punctual, and having a positive attitude are also highly valued in this customer-facing role within Centurion's busy economy.
Who is hiring call centre customer service representatives in Centurion Central right now?
Centurion Central has a consistent demand for Call Centre Customer Service Representatives, particularly from large logistics and retail companies. Key employers include Takealot Pickup Point & Hub in Hennopspark, Makro Centurion in Highveld, and various retailers within Centurion Mall. Super Group Logistics in Route 21 Corporate Park also frequently hires. Many of these companies, especially in the industrial areas, work with labour brokers, so registering with those agencies can open up more opportunities. ShiftMate also connects job seekers directly to these and other growing businesses in the area.
How do I apply for call centre customer service representative jobs in Centurion Central?
Applying for Call Centre Customer Service Representative jobs in Centurion Central is straightforward. The easiest way is through ShiftMate – simply WhatsApp us your details, and we'll help you find suitable roles without needing a traditional CV. Alternatively, many companies, especially in Hennopspark, use labour brokers, so registering with these agencies directly is a good strategy. Some employers might also have walk-in application days, so always carry your SA ID and certified copies. Be prepared for basic communication and computer assessments during the application process.
What are the working hours for a call centre customer service representative in Centurion Central?
Working hours for a Call Centre Customer Service Representative in Centurion Central typically involve 8 to 9-hour shifts, including breaks. Due to the nature of customer service, which often operates beyond standard business hours, you can expect rotating rosters. This means your shifts might vary, covering mornings, afternoons, or evenings, and often include weekends. You'll usually get two consecutive days off during the week. Some roles might offer more fixed hours, but flexibility is generally a key requirement for call centre work in this busy commercial hub.
Is Centurion Central safe to work in?
Centurion Central is generally considered safer than the Pretoria CBD, particularly during daylight hours. However, like any urban area, it's important to be vigilant. Specific areas, such as the walk from Hennopspark Industrial to the Centurion Taxi Rank on South Street, can be long and poorly lit after dark, increasing safety risks. If your shifts end late, it's highly recommended to use e-hailing services like Uber or Bolt, or to arrange for employer-provided shuttles if available. Always be aware of your surroundings, avoid walking alone in isolated areas at night, and keep valuables out of sight.

Job Market in Centurion Central

Centurion Central's economy is primarily driven by its strategic location along the N1, making it a prime logistics and distribution node. This, coupled with expanding retail centers and corporate parks, fuels strong demand for Call Centre Customer Service Representatives. You'll find roles supporting warehousing, retail operations, and corporate facilities management, ensuring steady job opportunities in these growing sectors.

Growing Industries:

Warehousing & Logistics, Retail, Corporate Facilities Management, Light Manufacturing

Notable Employers in the Area:

Takealot Pickup Point & Hub, Makro Centurion, Super Group Logistics, Centurion Mall Retailers

Where to Eat Near Work

For an affordable lunch in Centurion Central, check out the food trucks and vendors near Centurion Mall and the Hennopspark industrial parks. You can often grab vetkoek and mince or pap and stew for R30–R45. Checkers at Centurion Mall also has a deli with affordable ready-made meals and sandwiches, perfect for a quick, budget-friendly bite.

Food trucks and vendors near Centurion Mall and Hennopspark industrial parks sell vetkoek and mince or pap and stew for R30–R45. Checkers at the mall has affordable deli meals.

Other Roles Available in Centurion Central

Warehouse Worker
Driver
Picker
Retail Assistant
Forklift Driver
Packer
General Worker
Loader
Cleaner
Security Guard
Retail Worker

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Pro Tip

The best tip for Centurion Central is to connect with the labour brokers that supply the big logistics and retail hubs, especially around Hennopspark Industrial. Find out which agencies work with companies like Takealot or Makro, register with them directly, and ensure all your documents, especially your SA ID, are ready. This often speeds up the placement process significantly.

Why ShiftMate?

  • Paid working interviews
  • Permanent employment after trial
  • No recruitment fees
  • Skills development
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