How to Get to OR Tambo
Transport Hub
OR Tambo International Airport / Jet Park
Route
Well-connected by minibus taxis from East Rand townships via R21 and N12 routes. Gautrain stops at OR Tambo but too expensive for most workers. Main taxi routes run from Katlehong, Vosloorus and Germiston.
Taxi Cost
R18-R25 from Johannesburg CBD
Landmark
OR Tambo International Airport, Jet Park logistics hub, Airport Grand Central shopping centre, various cargo companies along Jones Road
Well-connected by minibus taxis from East Rand townships via R21 and N12 routes. Gautrain stops at OR Tambo but too expensive for most workers. Main taxi routes run from Katlehong, Vosloorus and Germiston.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the Johannesburg area. Actual pay may vary by employer.
Safety Tips for OR Tambo
Generally safe during business hours with good security around the airport and business complexes. Stay aware of your surroundings near taxi ranks.
How to Get Hired as Call Centre Agent in OR Tambo
Pro Tip
Visit the business parks around OR Tambo on weekday mornings between 9-11am when HR managers are most likely to conduct walk-in interviews, and bring a pen to complete application forms on the spot.
Walk-In Friendly?
Yes - many airport service companies and logistics firms accept walk-ins, especially for security, cleaning and baggage handling positions
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in OR Tambo
Dominated by OR Tambo International Airport which creates massive employment in aviation, logistics, hospitality and security. The area also has significant cargo operations, freight companies and airport-related services. Many jobs are shift-based due to 24-hour airport operations.
Growing Industries:
Where to Eat Near Work
Airport Junction Spur or various takeaway spots along Kempton Park Road
Other Roles Available in OR Tambo
Pro Tip
Visit the business parks around OR Tambo on weekday mornings between 9-11am when HR managers are most likely to conduct walk-in interviews, and bring a pen to complete application forms on the spot.
Walk-In Friendly?
Yes - many airport service companies and logistics firms accept walk-ins, especially for security, cleaning and baggage handling positions
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Ready to Start Working in OR Tambo?
Don't wait — call centre agent positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.