How to Get to Morningside
Transport Hub
Morningside Shopping Centre / Rivonia Road
Route
Well-connected by minibus taxis along Rivonia Road route. Main taxi routes run from Alexandra and Wynberg to Sandton with stops in Morningside. No direct train access but close to Sandton Gautrain station.
Taxi Cost
R15-R20 from Johannesburg CBD
Landmark
Morningside Shopping Centre, Sandton City (nearby), various residential estates and complexes
Well-connected by minibus taxis along Rivonia Road route. Main taxi routes run from Alexandra and Wynberg to Sandton with stops in Morningside. No direct train access but close to Sandton Gautrain station.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the Johannesburg area. Actual pay may vary by employer.
Safety Tips for Morningside
Generally safe during business hours with good foot traffic along Rivonia Road and around shopping areas. Stay alert near ATMs and parking areas.
How to Get Hired as Call Centre Agent in Morningside
Pro Tip
Practice your telephone voice and prepare for the voice test by speaking clearly and professionally - many candidates fail this crucial step despite having the right qualifications.
Walk-In Friendly?
Yes for retail positions at shopping centres and some domestic work opportunities, but many household positions require references and agencies
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Morningside
Economy driven by residential services for wealthy households and retail at shopping centres. High demand for domestic workers, gardeners, security personnel and retail staff. Proximity to Sandton CBD creates spillover employment opportunities.
Growing Industries:
Where to Eat Near Work
Spaza shops along Rivonia Road or the food court at Morningside Shopping Centre for affordable meals
Other Roles Available in Morningside
Pro Tip
Practice your telephone voice and prepare for the voice test by speaking clearly and professionally - many candidates fail this crucial step despite having the right qualifications.
Walk-In Friendly?
Yes for retail positions at shopping centres and some domestic work opportunities, but many household positions require references and agencies
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Also Look for Call Centre Agent Jobs in Nearby Areas
Ready to Start Working in Morningside?
Don't wait — call centre agent positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.