How to Get to Warwick Junction
Transport Hub
Warwick Triangle / Brook Street Market
Route
Major taxi hub with routes to all parts of KZN - workers easily connect to Umlazi, KwaMashu, Pinetown, and other areas. Train station provides additional transport options. Most workers arrive via minibus taxi due to excellent connectivity.
Taxi Cost
R8-R12 from Durban CBD
Landmark
Warwick Triangle markets, Brook Street taxi rank, various transport companies, security firms servicing the area
Major taxi hub with routes to all parts of KZN - workers easily connect to Umlazi, KwaMashu, Pinetown, and other areas. Train station provides additional transport options. Most workers arrive via minibus taxi due to excellent connectivity.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the Durban area. Actual pay may vary by employer.
Safety Tips for Warwick Junction
Generally safe during busy trading hours with high foot traffic and security presence around major transport terminals. Stay alert for pickpockets in crowded areas near Brook Street Market.
How to Get Hired as Call Centre Agent in Warwick Junction
Pro Tip
Practice speaking clear English and basic computer skills before applying, as many employers will test these during the interview process right on the spot
Walk-In Friendly?
Yes - many informal sector opportunities available for walk-in applications, especially in trading, porterage, and transport-related services
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Warwick Junction
Warwick Junction is the economic engine of informal trade in Durban, employing thousands in retail trading, transport services, and logistics. The area serves as a major employment hub for porters, security guards, cleaners, and market vendors. It's also a key transit point connecting workers to jobs throughout the greater Durban area.
Growing Industries:
Live Job Openings Near Warwick Junction
Call Centre Agents
Durban Connect BPO • Umhlanga Ridge, La Lucia
R320/day
Produce and Fruit Vegetable Assistant
ShiftMate • Hammarsdale
R210/day
Assistant Store Manager (Supermarket)
ShiftMate • Umhlanga
R727/day
Cashier No Matric Required
ShiftMate • Phoenix
R190/day
Deli and Food Counter Assistant
ShiftMate • Chatsworth
R220/day
Where to Eat Near Work
Brook Street Market food stalls and Warwick Triangle vendor areas
Other Roles Available in Warwick Junction
Pro Tip
Practice speaking clear English and basic computer skills before applying, as many employers will test these during the interview process right on the spot
Walk-In Friendly?
Yes - many informal sector opportunities available for walk-in applications, especially in trading, porterage, and transport-related services
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Ready to Start Working in Warwick Junction?
Don't wait — call centre agent positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.