Call Centre Customer Service Representative Jobs in Umlazi

Find call centre customer service representative opportunities in Umlazi, Durban. No CV required — apply instantly via WhatsApp and start working this week.

Immediate Start
No CV Required
Paid Trial
Permanent Employment

Free to apply • Data-free • Response within 24 hours

Salary Range

R30 – R23

per month

Local Demand

N/A

Skill & Education

Entry Level

No formal qualification

Taxi from CBD

R12-R18 from Durban CBD

How to Get to Umlazi

Transport Hub

Umlazi Mega City / Bridge City

Route

Major taxi hub with routes to Durban CBD, Pinetown, and surrounding townships. Multiple taxi associations operate from the main rank near Umlazi Mega City. Limited train service available at Umlazi station on the southern line.

Taxi Cost

R12-R18 from Durban CBD

Landmark

Umlazi Mega City, Bridge City Shopping Centre, various spaza shops and taverns along main routes

Major taxi hub with routes to Durban CBD, Pinetown, and surrounding townships. Multiple taxi associations operate from the main rank near Umlazi Mega City. Limited train service available at Umlazi station on the southern line.

About This Role: General Application

We have various entry-level and skilled positions available in this area. Apply now and our team will match you with suitable opportunities based on your skills and experience.

Key Duties & Responsibilities

  • Duties vary depending on the specific role and employer.
  • Full job briefing provided before your trial shift.
  • On-the-job training available for most positions.

Requirements

  • SA ID or valid work permit
  • Reliable transport to the work location
  • Willingness to learn and work hard
  • Clear criminal record preferred

Working Hours

Hours depend on the specific position. Most roles are Monday to Friday with some weekend availability.

Salary Range

From R30.23 per hour (2026 National Minimum Wage)

Pay Scale — General Application

LevelPay Rate
Entry Level (NMW)R30.23 / hour
ExperiencedR33.00 – R40.00 / hour

Pay rates are estimates based on South African sectoral determinations and market data for the Durban area. Actual pay may vary by employer.

Safety Tips for Umlazi

Generally safe during business hours with high foot traffic around Umlazi Mega City. Stay alert around ATMs and avoid displaying valuables openly.

How to Get Hired as Call Centre Customer Service Representative in Umlazi

Pro Tip

Practice your English speaking skills and phone etiquette before applying - many companies conduct phone interviews as the first screening step, so being comfortable and clear on the phone gives you a major advantage over other candidates.

Walk-In Friendly?

Yes - many retail stores and informal businesses in the area are receptive to walk-in applications, especially during busy periods

Quick Advice

  • Dress neatly — first impressions matter
  • Bring 2 printed CVs (even if not required)
  • Arrive 15 minutes early
  • Have your SA ID ready

Job Market in Umlazi

Umlazi serves as a major commercial hub for southern Durban townships with significant retail employment at shopping centers. The area benefits from its position as a transport interchange, creating opportunities in informal trading and services. Many residents commute to industrial areas in Prospecton and Jacobs for manufacturing jobs.

Growing Industries:

retail, hospitality, informal trading, transport services

Where to Eat Near Work

Chicken Licken at Umlazi Mega City or the informal food vendors along Griffiths Mxenge Highway

Other Roles Available in Umlazi

Call Centre Customer Service Representative

Apply Now via WhatsApp

No CV needed. Just send us a message and we'll match you with the best call centre customer service representative jobs in Umlazi.

Free to apply

No data charges

Response within 24 hours

Paid trial shifts

Pro Tip

Practice your English speaking skills and phone etiquette before applying - many companies conduct phone interviews as the first screening step, so being comfortable and clear on the phone gives you a major advantage over other candidates.

Walk-In Friendly?

Yes - many retail stores and informal businesses in the area are receptive to walk-in applications, especially during busy periods

Why ShiftMate?

  • Paid working interviews
  • Permanent employment after trial
  • No recruitment fees
  • Skills development

Also Look for Call Centre Customer Service Representative Jobs in Nearby Areas

Ready to Start Working in Umlazi?

Don't wait — call centre customer service representative positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.