How to Get to Umlazi
Transport Hub
Umlazi Mega City / Bridge City
Route
Major taxi hub with routes to Durban CBD, Pinetown, and surrounding townships. Multiple taxi associations operate from the main rank near Umlazi Mega City. Limited train service available at Umlazi station on the southern line.
Taxi Cost
R12-R18 from Durban CBD
Landmark
Umlazi Mega City, Bridge City Shopping Centre, various spaza shops and taverns along main routes
Major taxi hub with routes to Durban CBD, Pinetown, and surrounding townships. Multiple taxi associations operate from the main rank near Umlazi Mega City. Limited train service available at Umlazi station on the southern line.
About This Role: General Application
We have various entry-level and skilled positions available in this area. Apply now and our team will match you with suitable opportunities based on your skills and experience.
Key Duties & Responsibilities
- Duties vary depending on the specific role and employer.
- Full job briefing provided before your trial shift.
- On-the-job training available for most positions.
Requirements
- SA ID or valid work permit
- Reliable transport to the work location
- Willingness to learn and work hard
- Clear criminal record preferred
Working Hours
Hours depend on the specific position. Most roles are Monday to Friday with some weekend availability.
Salary Range
From R30.23 per hour (2026 National Minimum Wage)
Pay Scale — General Application
| Level | Pay Rate |
|---|---|
| Entry Level (NMW) | R30.23 / hour |
| Experienced | R33.00 – R40.00 / hour |
Pay rates are estimates based on South African sectoral determinations and market data for the Durban area. Actual pay may vary by employer.
Safety Tips for Umlazi
Generally safe during business hours with high foot traffic around Umlazi Mega City. Stay alert around ATMs and avoid displaying valuables openly.
How to Get Hired as Call Centre Customer Service Representative in Umlazi
Pro Tip
Practice your English speaking skills and phone etiquette before applying - many companies conduct phone interviews as the first screening step, so being comfortable and clear on the phone gives you a major advantage over other candidates.
Walk-In Friendly?
Yes - many retail stores and informal businesses in the area are receptive to walk-in applications, especially during busy periods
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Frequently Asked Questions
How much do Call Centre Customer Service Representative jobs in Umlazi pay?
Do I need a CV to apply for call centre customer service representative jobs in Umlazi?
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Job Market in Umlazi
Umlazi serves as a major commercial hub for southern Durban townships with significant retail employment at shopping centers. The area benefits from its position as a transport interchange, creating opportunities in informal trading and services. Many residents commute to industrial areas in Prospecton and Jacobs for manufacturing jobs.
Growing Industries:
Where to Eat Near Work
Chicken Licken at Umlazi Mega City or the informal food vendors along Griffiths Mxenge Highway
Other Roles Available in Umlazi
Pro Tip
Practice your English speaking skills and phone etiquette before applying - many companies conduct phone interviews as the first screening step, so being comfortable and clear on the phone gives you a major advantage over other candidates.
Walk-In Friendly?
Yes - many retail stores and informal businesses in the area are receptive to walk-in applications, especially during busy periods
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Also Look for Call Centre Customer Service Representative Jobs in Nearby Areas
Ready to Start Working in Umlazi?
Don't wait — call centre customer service representative positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.