How to Get to Mobeni
Transport Hub
Mobeni Industrial Park
Route
Main taxi route from Umlazi via Clairwood Road, with additional services from KwaMashu via Durban CBD. No direct rail service but Clairwood station is walking distance for some workers.
Taxi Cost
R12-R15 from Durban CBD
Landmark
Mobeni Industrial Park, various textile factories along Mobeni Road, logistics warehouses
Main taxi route from Umlazi via Clairwood Road, with additional services from KwaMashu via Durban CBD. No direct rail service but Clairwood station is walking distance for some workers.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the Durban area. Actual pay may vary by employer.
Safety Tips for Mobeni
Generally safe during business hours with good industrial security presence and regular traffic flow. Stay within the main industrial areas and avoid wandering into residential sections alone.
How to Get Hired as Call Centre Agent in Mobeni
Pro Tip
Practice your phone voice and speaking clearly in English before applying, as most companies conduct telephonic interviews first - this is often more important than your CV for call centre positions.
Walk-In Friendly?
Yes - many factories accept walk-in applications, especially for general worker and packer positions during busy periods
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Mobeni
Mobeni is anchored by heavy manufacturing and logistics, with major employers in automotive parts, textiles, and food processing. The industrial park provides steady blue-collar employment but competition is high for entry-level positions. Many workers commute from Umlazi and surrounding townships for factory and warehouse jobs.
Growing Industries:
Live Job Openings Near Mobeni
Call Centre Agents
Durban Connect BPO • Umhlanga Ridge, La Lucia
R320/day
Produce and Fruit Vegetable Assistant
ShiftMate • Hammarsdale
R210/day
Assistant Store Manager (Supermarket)
ShiftMate • Umhlanga
R727/day
Cashier No Matric Required
ShiftMate • Phoenix
R190/day
Deli and Food Counter Assistant
ShiftMate • Chatsworth
R220/day
Where to Eat Near Work
Mobeni Spaza Complex near the taxi rank serves bunny chow and cheap plates
Other Roles Available in Mobeni
Pro Tip
Practice your phone voice and speaking clearly in English before applying, as most companies conduct telephonic interviews first - this is often more important than your CV for call centre positions.
Walk-In Friendly?
Yes - many factories accept walk-in applications, especially for general worker and packer positions during busy periods
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Ready to Start Working in Mobeni?
Don't wait — call centre agent positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.