How to Get to Marianhill
Transport Hub
Marianhill Toll / KwaDabeka
Route
Major taxi hub with routes to CBD, Pinetown, and surrounding townships. Well-connected via M13 highway with frequent minibus services. No direct train access but close to highway network for those with private transport.
Taxi Cost
R15-R22 from Durban CBD
Landmark
Marianhill Shopping Centre, nearby factories along M13 corridor, Westville industrial area
Major taxi hub with routes to CBD, Pinetown, and surrounding townships. Well-connected via M13 highway with frequent minibus services. No direct train access but close to highway network for those with private transport.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the Durban area. Actual pay may vary by employer.
Safety Tips for Marianhill
Generally safe during business hours around the main road and shopping areas. Stay alert near the toll plaza where traffic congestion can create opportunities for petty crime.
How to Get Hired as Call Centre Agent in Marianhill
Pro Tip
Practice your English telephone voice before applying - many employers do phone interviews within hours of receiving applications, so be ready to showcase clear communication skills immediately.
Walk-In Friendly?
Yes - smaller retailers and service businesses in the shopping centre often accept walk-in applications, especially for part-time positions
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Marianhill
Mixed residential and light industrial area serving as a transport hub for the western suburbs. Employment is driven by nearby manufacturing, domestic work in surrounding middle-class suburbs, and retail opportunities at local shopping centres. Many residents commute to industrial areas in Pinetown and Westville.
Growing Industries:
Live Job Openings Near Marianhill
Call Centre Agents
Durban Connect BPO • Umhlanga Ridge, La Lucia
R320/day
Produce and Fruit Vegetable Assistant
ShiftMate • Hammarsdale
R210/day
Assistant Store Manager (Supermarket)
ShiftMate • Umhlanga
R727/day
Cashier No Matric Required
ShiftMate • Phoenix
R190/day
Deli and Food Counter Assistant
ShiftMate • Chatsworth
R220/day
Where to Eat Near Work
Marianhill Shopping Centre food court and street vendors near the taxi rank
Other Roles Available in Marianhill
Pro Tip
Practice your English telephone voice before applying - many employers do phone interviews within hours of receiving applications, so be ready to showcase clear communication skills immediately.
Walk-In Friendly?
Yes - smaller retailers and service businesses in the shopping centre often accept walk-in applications, especially for part-time positions
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Ready to Start Working in Marianhill?
Don't wait — call centre agent positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.