How to Get to Kenville
Transport Hub
North Coast Road
Route
Main taxi route runs along North Coast Road connecting to Durban North and Phoenix areas. Most workers catch connecting taxis to reach major employment centers. No direct train access.
Taxi Cost
R14-R20 from Durban CBD
Landmark
Gateway Theatre of Shopping, Cornubia Mall, Phoenix Plaza, various residential estates in surrounding areas
Main taxi route runs along North Coast Road connecting to Durban North and Phoenix areas. Most workers catch connecting taxis to reach major employment centers. No direct train access.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the Durban area. Actual pay may vary by employer.
Safety Tips for Kenville
Generally safe during daytime with good visibility along North Coast Road. Stay alert around quieter residential streets.
How to Get Hired as Call Centre Agent in Kenville
Pro Tip
Focus your applications on the major BPO companies in Umhlanga and La Lucia rather than looking locally in Kenville - companies like Ignition CX and WNS regularly hire and provide transport or travel allowances.
Walk-In Friendly?
No - mostly residential area with few local businesses, better to travel to nearby malls and commercial areas for walk-in opportunities
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Kenville
Kenville serves mainly as a residential area with limited local employment opportunities. Most residents commute to nearby commercial areas for work. The local economy relies heavily on small spaza shops and informal trading.
Growing Industries:
Live Job Openings Near Kenville
Call Centre Agents
Durban Connect BPO • Umhlanga Ridge, La Lucia
R320/day
Produce and Fruit Vegetable Assistant
ShiftMate • Hammarsdale
R210/day
Assistant Store Manager (Supermarket)
ShiftMate • Umhlanga
R727/day
Cashier No Matric Required
ShiftMate • Phoenix
R190/day
Deli and Food Counter Assistant
ShiftMate • Chatsworth
R220/day
Where to Eat Near Work
Kenville Mini Market and takeaway spots along North Coast Road
Other Roles Available in Kenville
Pro Tip
Focus your applications on the major BPO companies in Umhlanga and La Lucia rather than looking locally in Kenville - companies like Ignition CX and WNS regularly hire and provide transport or travel allowances.
Walk-In Friendly?
No - mostly residential area with few local businesses, better to travel to nearby malls and commercial areas for walk-in opportunities
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Ready to Start Working in Kenville?
Don't wait — call centre agent positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.