How to Get to Hammarsdale
Transport Hub
Hammarsdale Industrial / Mpumalanga Township
Route
Main taxi route along Old Main Road connecting to Pinetown and Durban. Local minibus taxis serve surrounding townships. No direct train service but some workers use Klaarwater station.
Taxi Cost
R18-R25 from Durban CBD
Landmark
Hammarsdale Industrial Park, various textile factories along Old Main Road, Hammarsdale Shopping Centre
Main taxi route along Old Main Road connecting to Pinetown and Durban. Local minibus taxis serve surrounding townships. No direct train service but some workers use Klaarwater station.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the Durban area. Actual pay may vary by employer.
Safety Tips for Hammarsdale
Generally safe during working hours with good visibility around industrial areas and main roads. Stay on established routes between taxi ranks and factories.
How to Get Hired as Call Centre Agent in Hammarsdale
Pro Tip
Visit potential employers in person on Tuesday or Wednesday mornings when managers are more likely to be available for on-the-spot interviews and voice tests.
Walk-In Friendly?
Yes - many local factories and small manufacturers still accept walk-in applications, especially for production and warehouse positions
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Hammarsdale
Hammarsdale is a key industrial node with established manufacturing, particularly textiles and clothing factories. The area benefits from proximity to both Durban port and inland markets. Many residents work locally in factories or commute to Pinetown and Durban CBD.
Growing Industries:
Live Job Openings Near Hammarsdale
Call Centre Agents
Durban Connect BPO • Umhlanga Ridge, La Lucia
R320/day
Produce and Fruit Vegetable Assistant
ShiftMate • Hammarsdale
R210/day
Assistant Store Manager (Supermarket)
ShiftMate • Umhlanga
R727/day
Cashier No Matric Required
ShiftMate • Phoenix
R190/day
Deli and Food Counter Assistant
ShiftMate • Chatsworth
R220/day
Where to Eat Near Work
Hammarsdale Shopping Centre food court and street vendors along Old Main Road
Other Roles Available in Hammarsdale
Pro Tip
Visit potential employers in person on Tuesday or Wednesday mornings when managers are more likely to be available for on-the-spot interviews and voice tests.
Walk-In Friendly?
Yes - many local factories and small manufacturers still accept walk-in applications, especially for production and warehouse positions
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Ready to Start Working in Hammarsdale?
Don't wait — call centre agent positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.