How to Get to Eshowe
Transport Hub
Eshowe CBD
Route
Main taxi route runs along R66 and R68 connecting to Durban via Stanger. Limited direct routes so most commuters from Durban townships need to change taxis. No train service available.
Taxi Cost
R35-R45 from Durban CBD
Landmark
Eshowe Hospital, Department of Home Affairs, various government departments, Pick n Pay, local lodges and guesthouses
Main taxi route runs along R66 and R68 connecting to Durban via Stanger. Limited direct routes so most commuters from Durban townships need to change taxis. No train service available.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the Durban area. Actual pay may vary by employer.
Safety Tips for Eshowe
Generally safe during business hours with good foot traffic around the CBD and main commercial areas.
How to Get Hired as Call Centre Agent in Eshowe
Pro Tip
Focus on your language skills - being fluent in both English and isiZulu gives you a major advantage since many Durban-based call centres need agents who can serve rural KwaZulu-Natal customers
Walk-In Friendly?
Yes - small town environment means most employers are approachable for walk-in inquiries, especially retail and hospitality
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Eshowe
Eshowe serves as an administrative hub for the region with government offices, schools, and healthcare facilities providing stable employment. The town benefits from tourism traffic heading to nearby game reserves and has a small but active retail sector serving surrounding rural communities.
Growing Industries:
Live Job Openings Near Eshowe
Call Centre Agents
Durban Connect BPO • Umhlanga Ridge, La Lucia
R320/day
Produce and Fruit Vegetable Assistant
ShiftMate • Hammarsdale
R210/day
Assistant Store Manager (Supermarket)
ShiftMate • Umhlanga
R727/day
Cashier No Matric Required
ShiftMate • Phoenix
R190/day
Deli and Food Counter Assistant
ShiftMate • Chatsworth
R220/day
Where to Eat Near Work
Queen Street food vendors and Chicken Licken near the taxi rank
Other Roles Available in Eshowe
Pro Tip
Focus on your language skills - being fluent in both English and isiZulu gives you a major advantage since many Durban-based call centres need agents who can serve rural KwaZulu-Natal customers
Walk-In Friendly?
Yes - small town environment means most employers are approachable for walk-in inquiries, especially retail and hospitality
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Ready to Start Working in Eshowe?
Don't wait — call centre agent positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.