Call Centre Quality Analyst Jobs in Durban North

Find call centre quality analyst opportunities in Durban North, Durban. No CV required — apply instantly via WhatsApp and start working this week.

Immediate Start
No CV Required
Paid Trial
Permanent Employment

Free to apply • Data-free • Response within 24 hours

Salary Range

R30 – R23

per month

Local Demand

N/A

Skill & Education

Entry Level

No formal qualification

Taxi from CBD

R12-R15 from Durban CBD

How to Get to Durban North

Transport Hub

Kensington Drive shops

Route

Main taxi route along Kensington Drive connecting to Durban CBD via Umgeni Road. Limited direct township connections require transfer through town. No train service but well-connected by road to central areas.

Taxi Cost

R12-R15 from Durban CBD

Landmark

Kensington Drive shopping centre, local security companies, private households, student accommodation facilities

Main taxi route along Kensington Drive connecting to Durban CBD via Umgeni Road. Limited direct township connections require transfer through town. No train service but well-connected by road to central areas.

About This Role: General Application

We have various entry-level and skilled positions available in this area. Apply now and our team will match you with suitable opportunities based on your skills and experience.

Key Duties & Responsibilities

  • Duties vary depending on the specific role and employer.
  • Full job briefing provided before your trial shift.
  • On-the-job training available for most positions.

Requirements

  • SA ID or valid work permit
  • Reliable transport to the work location
  • Willingness to learn and work hard
  • Clear criminal record preferred

Working Hours

Hours depend on the specific position. Most roles are Monday to Friday with some weekend availability.

Salary Range

From R30.23 per hour (2026 National Minimum Wage)

Pay Scale — General Application

LevelPay Rate
Entry Level (NMW)R30.23 / hour
ExperiencedR33.00 – R40.00 / hour

Pay rates are estimates based on South African sectoral determinations and market data for the Durban area. Actual pay may vary by employer.

Safety Tips for Durban North

Generally safe residential area during the day with regular foot traffic around Kensington Drive shops. Stay aware of surroundings near quieter residential streets.

How to Get Hired as Call Centre Quality Analyst in Durban North

Pro Tip

Highlight any experience with Excel data analysis and call monitoring systems, even from other industries - BPO companies value transferable analytical skills and will train you on their specific quality frameworks.

Walk-In Friendly?

Yes - small retail shops and service businesses around Kensington Drive often accept walk-in applications, especially for part-time and domestic work

Quick Advice

  • Dress neatly — first impressions matter
  • Bring 2 printed CVs (even if not required)
  • Arrive 15 minutes early
  • Have your SA ID ready

Job Market in Durban North

Economy centered around servicing the residential community with domestic work, gardening, retail, and hospitality being major employers. The proximity to UKND campus creates opportunities in student accommodation services and casual retail work. Many residents commute to central Durban for professional jobs.

Growing Industries:

domestic services, retail, hospitality, education support, security services

Where to Eat Near Work

Kensington Drive shops food court and Engen garage

Other Roles Available in Durban North

Call Centre Quality Analyst

Apply Now via WhatsApp

No CV needed. Just send us a message and we'll match you with the best call centre quality analyst jobs in Durban North.

Free to apply

No data charges

Response within 24 hours

Paid trial shifts

Pro Tip

Highlight any experience with Excel data analysis and call monitoring systems, even from other industries - BPO companies value transferable analytical skills and will train you on their specific quality frameworks.

Walk-In Friendly?

Yes - small retail shops and service businesses around Kensington Drive often accept walk-in applications, especially for part-time and domestic work

Why ShiftMate?

  • Paid working interviews
  • Permanent employment after trial
  • No recruitment fees
  • Skills development

Ready to Start Working in Durban North?

Don't wait — call centre quality analyst positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.