How to Get to Claremont
Transport Hub
Cavendish Square / Claremont Station
Route
Well-connected by train via Claremont Station on the Southern Line. Multiple taxi routes from Nyanga, Gugulethu, and Langa via Main Road. Good MyCiTi bus connections to CBD and other suburbs.
Taxi Cost
R12-R15 from Cape Town CBD
Landmark
Cavendish Square Shopping Centre, Main Road retail strip, Pick n Pay Centre, various restaurants along Main Road
Well-connected by train via Claremont Station on the Southern Line. Multiple taxi routes from Nyanga, Gugulethu, and Langa via Main Road. Good MyCiTi bus connections to CBD and other suburbs.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the Cape Town area. Actual pay may vary by employer.
Safety Tips for Claremont
Generally safe during business hours with good foot traffic around Cavendish Square and Main Road. Stay alert around the train station area.
How to Get Hired as Call Centre Agent in Claremont
Pro Tip
Practice your telephone voice and English pronunciation before applying, as most Claremont call centres serve English-speaking customers and conduct voice tests during the interview process.
Walk-In Friendly?
Yes - many retail stores and restaurants in Cavendish Square and along Main Road accept walk-in applications, especially for entry-level positions
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Claremont
Strong retail economy anchored by Cavendish Square shopping centre and Main Road commercial strip. High concentration of restaurants, shops, and services creates steady employment. Benefits from UCT student population and affluent residential areas nearby.
Growing Industries:
Live Job Openings Near Claremont
Where to Eat Near Work
Main Road food vendors near Pick n Pay or the affordable eateries in Cavendish Square food court
Other Roles Available in Claremont
Pro Tip
Practice your telephone voice and English pronunciation before applying, as most Claremont call centres serve English-speaking customers and conduct voice tests during the interview process.
Walk-In Friendly?
Yes - many retail stores and restaurants in Cavendish Square and along Main Road accept walk-in applications, especially for entry-level positions
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Ready to Start Working in Claremont?
Don't wait — call centre agent positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.