Industry
BPO
ShiftMate company profile
CoActivate jobs and careers in South Africa
CoActivate operates as a contact centre and BPO provider that runs outbound sales, customer acquisition, and retention campaigns. Its clients are primarily large insurance and financial services companies that outsource these functions rather than handle them in-house.
Durban (Umhlanga) Johannesburg
Evidence-led company research
What CoActivate jobs research shows
CoActivate operates as a contact centre and BPO provider that runs outbound sales, customer acquisition, and retention campaigns. Its clients are primarily large insurance and financial services companies that outsource these functions rather than handle them in-house.
Locations
Durban (Umhlanga), Johannesburg
Company size
500+
Role areas
Outbound Sales Consultant, Insurance Sales Agent, Customer Retention Advisor
Typical pay
R7,000–R18,000/month (plus commission)
Head office
the Embassy Building in Durban
Founded
2010
What the work may be like
CoActivate is a Durban Umhlanga-based outbound sales BPO specialising in insurance and financial services acquisition and retention — a high-energy, commission-driven environment that has built a track record of developing entry-level talent into senior sales performers. The energetic floor culture, strong incentive structures, and Umhlanga location make it one of the most sought-after KZN employers for candidates with a natural sales flair.
Hiring and application process
Candidates should apply via the South African jobs platform or CoActivate’s contact form on their Durban-based website. Applications are screened for a Matric certificate and any outbound sales or insurance contact-centre experience, after which shortlisted candidates complete a telephone assessment that tests confident telephone manner, followed by an in-person interview and reference checks at the 350-seat centre.
The full process from application to offer typically takes two to three weeks. Prepare by rehearsing a concise outbound sales pitch that demonstrates how you would handle insurance or financial-services objections over the phone.
Who may be a good fit
- KZN-based candidates with a flair for outbound sales who want strong commission earnings in the insurance and financial services space
- Above-average earnings through commission for strong performers
- Fast progression based on sales results
- Durban Umhlanga location — accessible for KZN candidates
What candidates should verify
- • Target-driven environment — not suited to everyone
- • Commission makes monthly earnings variable
- • Confirm salary, shift, location and campaign details in the live vacancy.
- • Use the employer's official application channel and never pay to apply.
Open roles at CoActivate
Current listings sourced from public employer and job-board pages.
There are no current public listings shown for this location. Roles can close quickly, so check the official careers page or create a free ShiftMate match alert.
What to expect
Career areas
Outbound Sales Consultant · Insurance Sales Agent · Customer Retention Advisor · Senior Sales Consultant · Team Leader
Entry guidance
Matric; outbound sales or insurance contact centre experience preferred; confident telephone manner essential
Hiring process
Candidates should apply via the South African jobs platform or CoActivate’s contact form on their Durban-based website. Applications are screened for a Matric certificate and any outbound sales or insurance contact-centre experience, after which shortlisted candidates complete a telephone assessment that tests confident telephone manner, followed by an in-person interview and reference checks at the 350-seat centre. The full process from application to offer typically takes two to three weeks. Prepare by rehearsing a concise outbound sales pitch that demonstrates how you would handle insurance or financial-services objections over the phone.
Training
Training is listed in public company information for some roles. Confirm the details for the vacancy you apply to.
- Durban-headquartered — major KZN contact centre employer
- Insurance and financial services campaign specialist
- Strong commission and incentive structure
- Entry-level to senior sales progression pathway