Richards Bay, KwaZulu-Natal

Call Centre Salaries in Richards Bay

How much call centres in Richards Bay pay: entry, experienced and team leader salaries by role, commission and night-shift allowances, and the highest paying call centre jobs in Richards Bay.

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Short answer

Entry-level agents in Richards Bay earn about R5,500–R8,000/month basic. Sales and retention campaigns add commission that can double that. Experienced agents earn R8,000–R12,000/month, team leaders R14,000–R18,000/month. Night shifts on international campaigns carry an allowance and transport.

Key takeaways for Richards Bay

  • Live call centre roles in Richards Bay appear on the hub as employers post them.
  • Employers hiring in Richards Bay are listed as their adverts appear.
  • No CV needed: register on WhatsApp, pass the free assessment, and ShiftMate puts you forward with a verified profile.

Call centres in Richards Bay pay a basic salary plus, on sales and retention campaigns, commission. The figures below are by role, from ShiftMate's role profiles and the employers' own published ranges.

Call centre pay in Richards Bay by role

RoleEntryExperiencedSenior
BPO Operations ManagerR30,000–R40,000/monthR40,000–R55,000/monthR55,000–R80,000/month
Workforce Management AnalystR12,000–R18,000/monthR18,000–R28,000/monthR28,000–R45,000/month
Training FacilitatorR12,000–R16,000/monthR16,000–R24,000/monthR24,000–R35,000/month
Team LeaderR14,000–R18,000/monthR18,000–R25,000/monthR25,000–R32,000/month
BPO RecruiterR10,000–R14,000/monthR14,000–R20,000/monthR20,000–R30,000/month
Quality Assurance AnalystR10,000–R14,000/monthR14,000–R20,000/monthR20,000–R28,000/month
Technical Support AgentR7,000–R11,000/monthR11,000–R16,000/monthR16,000–R24,000/month
Bilingual AgentR7,000–R10,000/monthR10,000–R15,000/monthR15,000–R22,000/month
Social Media Customer Service AgentR7,000–R10,000/monthR10,000–R15,000/monthR15,000–R22,000/month
Collections AgentR6,000–R9,000/monthR9,000–R14,000/monthR14,000–R20,000/month
Chat Support AgentR6,000–R9,000/monthR9,000–R13,000/monthR13,000–R18,000/month
Work From Home AgentR5,500–R8,500/monthR8,500–R13,000/monthR13,000–R18,000/month
Email Support AgentR6,000–R8,500/monthR8,500–R12,000/monthR12,000–R17,000/month
Call Centre AgentR5,500–R8,000/monthR8,000–R12,000/monthR12,000–R16,000/month
Outbound Sales AgentR5,000–R7,000/month + commissionR7,000–R10,000/month + commissionR10,000–R15,000/month + commission

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Questions people ask

How much do call centres in Richards Bay pay?

Entry-level agents in Richards Bay earn about R5,500–R8,000/month basic. Sales and retention campaigns add commission that can double that. Experienced agents earn R8,000–R12,000/month, team leaders R14,000–R18,000/month. Night shifts on international campaigns carry an allowance and transport.

Which are the highest paying call centres in Richards Bay?

International campaigns, technical support and sales-with-commission roles pay the most. Local inbound customer service pays the least.

What is the highest paying call centre job in Richards Bay?

BPO Operations Manager at R55,000–R80,000/month. For agents, outbound sales with commission and international technical support are the top earners.

Ready for a call centre job in Richards Bay?

Register on WhatsApp, pass the free assessment, and get put forward to employers hiring in Richards Bay.

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