How to Get to Scottburgh
Transport Hub
Scottburgh CBD / Clansthal area
Route
Workers mainly use minibus taxis along the R102 coastal route connecting to Durban via Amanzimtoti. Some use the Metrorail Southern Line to Kelso station then taxi to Scottburgh.
Taxi Cost
R25-R35 from Durban CBD
Landmark
Scottburgh Square Shopping Centre, various beachfront hotels and guesthouses, Cutty Sark Hotel area
Workers mainly use minibus taxis along the R102 coastal route connecting to Durban via Amanzimtoti. Some use the Metrorail Southern Line to Kelso station then taxi to Scottburgh.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the South Coast area. Actual pay may vary by employer.
Safety Tips for Scottburgh
Generally safe around the main beach and shopping areas with good foot traffic from tourists. Avoid walking alone on quiet side streets away from the main R102.
How to Get Hired as Call Centre Agent in Scottburgh
Pro Tip
Focus your job search on the major BPO companies in Umhlanga Ridge and emphasize your willingness to commute daily, as this demonstrates commitment to employers in the main call centre hub.
Walk-In Friendly?
Yes - most small hotels, guesthouses, and shops prefer face-to-face applications, especially for housekeeping and front desk positions
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Scottburgh
Tourism drives most employment with seasonal peaks during holidays and weekends. Many jobs are part-time or seasonal, supplemented by small-scale retail and services for the local community. The nearby sugar industry also provides some employment opportunities.
Growing Industries:
Where to Eat Near Work
Scottburgh Square food court or the small takeaways along Scott Street
Other Roles Available in Scottburgh
Pro Tip
Focus your job search on the major BPO companies in Umhlanga Ridge and emphasize your willingness to commute daily, as this demonstrates commitment to employers in the main call centre hub.
Walk-In Friendly?
Yes - most small hotels, guesthouses, and shops prefer face-to-face applications, especially for housekeeping and front desk positions
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Ready to Start Working in Scottburgh?
Don't wait — call centre agent positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.