How to Get to Margate
Transport Hub
Margate CBD / The Paddocks
Route
Workers mainly use minibus taxis along the R61 coastal route from Durban or internal shuttles between South Coast towns. Limited public transport means many rely on lifts or walk considerable distances from taxi stops.
Taxi Cost
R25-R35 from Durban CBD
Landmark
The Paddocks Shopping Centre, various beachfront hotels and guesthouses, Pick n Pay Margate
Workers mainly use minibus taxis along the R61 coastal route from Durban or internal shuttles between South Coast towns. Limited public transport means many rely on lifts or walk considerable distances from taxi stops.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the South Coast area. Actual pay may vary by employer.
Safety Tips for Margate
Generally safe during tourist season with good police visibility along Marine Drive and main beach areas.
How to Get Hired as Call Centre Agent in Margate
Pro Tip
Highlight your willingness to commute daily to Durban and mention if you have reliable transport arrangements, as this is often the main concern for employers hiring from the South Coast area.
Walk-In Friendly?
Yes - many hospitality venues prefer face-to-face applications, especially for housekeeping and restaurant positions
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Margate
Economy heavily dependent on domestic tourism with peak employment from November to February. Many seasonal workers supplement income with odd jobs during quiet winter months. Holiday accommodation and beachfront businesses drive most employment opportunities.
Growing Industries:
Where to Eat Near Work
African Pot at The Paddocks Centre or street vendors near Margate Station
Other Roles Available in Margate
Pro Tip
Highlight your willingness to commute daily to Durban and mention if you have reliable transport arrangements, as this is often the main concern for employers hiring from the South Coast area.
Walk-In Friendly?
Yes - many hospitality venues prefer face-to-face applications, especially for housekeeping and restaurant positions
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Also Look for Call Centre Agent Jobs in Nearby Areas
Ready to Start Working in Margate?
Don't wait — call centre agent positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.