How to Get to Braamfontein
Transport Hub
Braamfontein / Wits University
Route
Well-connected by minibus taxis along Jorrissen Street and Jan Smuts Avenue routes. Park Station nearby provides train access. Major taxi routes to Alexandra, Soweto, and other townships via central Johannesburg.
Taxi Cost
R8-R12 from Johannesburg CBD
Landmark
University of the Witwatersrand, Wits Junction, Life Rosebank Hospital, various corporate offices along Jan Smuts Avenue
Well-connected by minibus taxis along Jorrissen Street and Jan Smuts Avenue routes. Park Station nearby provides train access. Major taxi routes to Alexandra, Soweto, and other townships via central Johannesburg.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the Johannesburg area. Actual pay may vary by employer.
Safety Tips for Braamfontein
Generally safe during day with high foot traffic from university students and office workers. Stay alert around Bertha Street and avoid displaying valuables.
How to Get Hired as Call Centre Agent in Braamfontein
Pro Tip
Visit offices around Wits Junction and along Jan Smuts Avenue between 9am-11am on weekdays when managers are most likely to be available for impromptu interviews and voice tests.
Walk-In Friendly?
Yes - Many retail establishments, restaurants, and service providers around Wits campus accept walk-in applications, especially for student-oriented businesses
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Braamfontein
Economy driven by University of the Witwatersrand activities, student accommodation, and professional services. Major employment in education, healthcare at nearby academic hospital, and business services. High concentration of NGOs and corporate offices.
Growing Industries:
Where to Eat Near Work
Wits Junction food court and street vendors along Jorrissen Street
Other Roles Available in Braamfontein
Pro Tip
Visit offices around Wits Junction and along Jan Smuts Avenue between 9am-11am on weekdays when managers are most likely to be available for impromptu interviews and voice tests.
Walk-In Friendly?
Yes - Many retail establishments, restaurants, and service providers around Wits campus accept walk-in applications, especially for student-oriented businesses
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Also Look for Call Centre Agent Jobs in Nearby Areas
Ready to Start Working in Braamfontein?
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