Call Centre Agent Jobs in Veeplaas 2026 (Immediate Start) | ShiftMate

Looking for call centre agent jobs in Veeplaas? ShiftMate connects you directly to employers in logistics, food processing, and retail, offering salaries from R5,200 to R8,500/mo. Apply easily via WhatsApp or our platform – no CV needed to start your application today. Get placed quickly!

What It's Like Working as Call Centre Agent in Veeplaas

Working as a Call Centre Agent in Veeplaas in 2026 means being at the heart of Gqeberha's economic pulse. While Veeplaas itself thrives with informal trade, formal employment often means commuting a short distance to the bustling industrial and retail hubs like Deal Party or Kenako Mall. Demand for agents is steady, driven by the growth in logistics, food processing, and retail, replacing some of the older textile jobs. You'll find a resilient, hardworking culture, with many colleagues commuting from surrounding neighbourhoods. It's a role that values clear communication and problem-solving, connecting customers to vital services. The energy of Veeplaas is palpable, and your work contributes directly to keeping the local economy moving smoothly.

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How to Get to Veeplaas

Transport Hub

Veeplaas Taxi Rank, Kani Street

Taxi Cost

R18–R24

Landmark

Deal Party Freight Hubs (Burman Road and surrounds); Sovereign Foods (Accessible via R75); Kenako Mall Retailers (Uitenhage Road / Spondo Street)

Commuting to Call Centre Agent jobs from Veeplaas is straightforward. The main hub is Veeplaas Taxi Rank on Kani Street. From there, a taxi to Gqeberha CBD costs R18–R24 and takes about 25 minutes. To Kenako Mall or Korsten, it's R12–R16 and just 15 minutes. For early shifts, ensure you know the first taxi times; they usually start running by 5:30 AM to get workers to Deal Party on time.

From Veeplaas Taxi Rank on Kani Street, you can easily catch taxis heading towards Deal Party (Burman Road) or Kenako Mall (Uitenhage Road). For Deal Party, look for taxis going towards the R75 or Neave Industrial. For Kenako Mall, any taxi heading towards Korsten will get you there. Always confirm your destination with the driver before boarding.

About This Role: Call Centre Agent

Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.

Key Duties & Responsibilities

Answering incoming calls from customers regarding product inquiries or service issues.
Logging customer interactions and updating information accurately in computer systems.
Assisting logistics clients with tracking freight or resolving delivery discrepancies.
Processing orders and taking down customer details for food processing companies.
Providing support for retail customers regarding returns, exchanges, or store hours.
Handling customer complaints professionally and escalating complex issues when necessary.
Making outbound calls for follow-ups or to confirm service appointments.
Maintaining a positive, empathetic, and professional attitude toward customers.

Requirements

Clear English communication (verbal and written)
Computer literate — typing speed 30+ WPM
Matric certificate
Ability to work under pressure

Working Hours

Call Centre Agent shifts around Veeplaas typically run 8-9 hours, often including weekends. You might work a standard 8 AM – 5 PM, or later shifts like 1 PM – 10 PM, especially for retail or logistics support. Roster cycles usually involve 5 days on, 2 days off, but flexibility is key for some employers.

Salary Range

R5,200 – R8,500 per month

Call Centre Agent salaries in Veeplaas range from R5,200 to R8,500/mo, based on ShiftMate placement data. This variance depends on the employer – larger companies in Deal Party or those with complex logistics operations often pay more. Your experience and the specific industry (e.g., specialised freight vs. general retail support) also play a big role. Remember, the national minimum wage for 2026 is R28.79/hr, so your pay will always be above this legal floor, ensuring a fair income.

In Veeplaas, R5,200–R8,500/mo is competitive. Gqeberha CBD roles might start slightly higher, R6,000–R9,500/mo, due to larger corporate offices. Nationally, the average is around R7,500/mo, placing Veeplaas firmly within the expected range for this role.

Pay Scale — Call Centre Agent

Level	Pay Rate
Trainee Agent	R5,200 / month
Experienced Agent	R7,000 / month
Team Leader	R9,500+ / month

Pay rates are estimates based on South African sectoral determinations and market data for the Gqeberha area. Actual pay may vary by employer.

Safety Tips for Veeplaas

Veeplaas's busy, narrow streets can be tricky for pedestrians during peak taxi hours. Always be alert. When returning from late shifts, especially from Deal Party, arrange for your taxi to drop you directly at the Kani Street rank or your street corner, avoiding dark alleys. Stick to well-lit, populated areas.

How to Get Hired as Call Centre Agent in Veeplaas

Steps to Apply

1Register for free on ShiftMate via WhatsApp or our website – it’s quick and easy.
2Complete your profile with your skills and preferred job type, no CV needed.
3Browse available Call Centre Agent jobs in Veeplaas and apply with one tap.
4Prepare your SA ID book/smart card and a certified copy for interviews.
5Be ready for a quick phone screening or an in-person interview with the employer.

Pro Tip

For Call Centre Agent roles supporting logistics or food processing, highlight any experience with data entry, customer support, or even informal sales. Emphasise your clear communication skills and ability to stay calm under pressure. Practise speaking clearly and confidently – a good phone manner is your biggest asset in Veeplaas's competitive job market.

Walk-In Friendly?

Yes — walk-in at Kenako Mall Retailers.

Quick Advice

Dress neatly — first impressions matter
Bring 2 printed CVs (even if not required)
Arrive 15 minutes early
Have your SA ID ready

Frequently Asked Questions

How much does a call centre agent earn in Veeplaas?

In Veeplaas, Call Centre Agents can expect to earn between R5,200 and R8,500 per month, according to ShiftMate's placement data. Your exact salary will depend on factors like the employer's size, the specific industry (e.g., logistics vs. retail), and your prior experience. Entry-level positions typically start at the lower end, while experienced agents in specialised roles can earn more, always above the national minimum wage.

What do I need to get a call centre agent job in Veeplaas?

To secure a Call Centre Agent job in Veeplaas, you'll primarily need good communication skills, a clear speaking voice, and basic computer literacy. Employers look for patience, problem-solving abilities, and a positive attitude. While a matric certificate is often preferred, it's not always essential. Always have your SA ID book/smart card and a certified copy ready for applications. ShiftMate can help you apply without a traditional CV.

Who is hiring call centre agents in Veeplaas right now?

Demand for Call Centre Agents in the Veeplaas area is strong, particularly from companies in the surrounding industrial and retail hubs. Look out for opportunities with logistics and freight companies in the Deal Party Freight Hubs, food processing giants like Sovereign Foods, and various retailers at Kenako Mall. These businesses constantly need agents to manage customer service and operations. Check ShiftMate for the latest openings and direct employer connections.

How do I apply for call centre agent jobs in Veeplaas?

Applying for Call Centre Agent jobs in Veeplaas is easy with ShiftMate. You can register for free via WhatsApp or our website, complete your profile, and apply directly – often without needing a CV. For some retail positions, especially at Kenako Mall, walk-in applications are also common. Always bring your SA ID and a certified copy. Be prepared for a quick phone screening or an in-person interview to assess your communication skills.

What are the working hours for a call centre agent in Veeplaas?

Working hours for Call Centre Agents in Veeplaas are typically 8 to 9 hours per shift, often including weekends. Common shifts range from standard 8 AM – 5 PM to later hours, like 1 PM – 10 PM, depending on the business's operating hours, especially for retail or logistics support. Most roles operate on a roster system, usually 5 days on and 2 days off, requiring some flexibility to meet customer demands.

Is Veeplaas safe to work in?

Veeplaas is a busy, vibrant community, but like any urban area, it has its safety considerations. During the day, the main streets are generally safe due to high foot traffic. However, exercise caution, especially when commuting during early mornings or late evenings. When returning from late shifts, ensure your taxi drops you at a well-lit, populated area like the Veeplaas Taxi Rank on Kani Street, avoiding dark or isolated alleys for your personal safety.

Job Market in Veeplaas

Veeplaas's economy is strongly influenced by the surrounding industrial and retail growth. Logistics and freight in Deal Party, food processing (like Sovereign Foods), and retail at Kenako Mall are key drivers. This creates steady demand for Call Centre Agents to manage customer queries, orders, and dispatch, making it a reliable sector for job seekers in Veeplaas.

Growing Industries:

Textiles, Logistics & Freight, Food Processing, Informal Trade

Notable Employers in the Area:

Deal Party Freight Hubs, Sovereign Foods, Kenako Mall Retailers

Where to Eat Near Work

Veeplaas is famous for its delicious street food, perfect for a budget-friendly lunch. Near the taxi rank, you can grab a hearty portion of samp and beans with meat for R35 to R45. A quick, filling stuffed quarter loaf (kota) will set you back about R25. These options are perfect for a quick bite before or after your shift.

Veeplaas is famous for its street food. You can easily find a hearty portion of samp and beans with meat for R35 to R45 near the taxi rank, or grab a quick stuffed quarter loaf for R25 before a shift.

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Pro Tip

Walk-In Friendly?

Yes — walk-in at Kenako Mall Retailers.

Why ShiftMate?

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