Telesales Agent Jobs in Pomona

What It's Like Working as Telesales Agent in Pomona

Working as a Telesales Agent in Pomona in 2026 means being at the heart of Gauteng's fastest-growing logistics hub. The area has a distinct industrial feel, dominated by massive, modern warehouses and constant truck traffic. Most workers commute from surrounding areas like Tembisa, Kempton Park CBD, and Daveyton, arriving at the bustling business parks like Plumbago and Mirage. Demand for support staff, including telesales, remains high due to the rapid expansion of e-commerce and air freight. The work culture in Pomona is generally fast-paced and professional, focused on efficiency and customer service. While the environment is industrial, many of the newer facilities offer excellent working conditions, including modern offices and internal canteens. Be prepared for busy roads and a focus on getting the job done in this dynamic part of Ekurhuleni.

How to Get to Pomona

Commuting to Pomona is mainly via taxi. The Kempton Park Taxi Rank (Pretoria Road) is your main departure point, with local drops along Pomona Road. From Tembisa, expect R18–R25 and 25–35 min. From Kempton Park CBD, it's R14–R18 and 15–20 min. Daveyton commuters pay R25–R35 for a 40–50 min ride. Always factor in extra time for early shifts, as routes can be busy.

About This Role: General Application

We have various entry-level and skilled positions available in this area. Apply now and our team will match you with suitable opportunities based on your skills and experience.

Key Duties & Responsibilities

• Making outbound calls to businesses to promote logistics and courier services.
• Following up on sales leads for freight and e-commerce delivery solutions.
• Updating customer databases with accurate contact and service information.
• Scheduling parcel pickups and delivery appointments for clients.
• Resolving customer queries regarding shipment statuses or service issues.
• Upselling additional services like express delivery or cold storage options.
• Maintaining a professional and friendly phone manner at all times.
• Achieving daily call targets and sales conversion goals.

Requirements

• SA ID or valid work permit
• Reliable transport to the work location
• Willingness to learn and work hard
• Clear criminal record preferred

Pay Scale — General Application

Pay rates are estimates based on South African sectoral determinations and market data for the Ekurhuleni area. Actual pay may vary by employer.

Safety Tips for Pomona

Safety in Pomona requires awareness. Pomona Road and the R21 intersections are extremely busy with heavy trucks, and pedestrian infrastructure is poor, so be very careful when walking. Night shifts are common; always ensure your agency provides safe transport, as local taxis stop running early on the outer industrial edges, leaving you stranded.

How to Get Hired as Telesales Agent in Pomona

Frequently Asked Questions

Job Market in Pomona

Pomona's economy is booming, driven primarily by E-commerce Logistics, Air Freight, and Courier Services. This rapid expansion, fueled by its proximity to OR Tambo Airport, creates a high demand for support roles. For Telesales Agents, this means consistent opportunities in customer service, sales, and coordination within these growing sectors, making it a stable job market.

Where to Eat Near Work

For budget-friendly lunches in Pomona, food trucks are your best friend! They regularly park outside major logistics hubs like Plumbago Business Park, selling hearty R40 plates of food. Many modern mega-warehouses also feature internal subsidized canteens, offering their workers nutritious hot meals for well under R30, making it easy to eat well without breaking the bank.

Food trucks regularly park outside major logistics hubs like Plumbago Business Park, selling hearty R40 plates of food. Furthermore, many of the modern mega-warehouses feature internal subsidized canteens, offering their workers nutritious hot meals for well under R30.