Industry
BPO
DB
DASH BPO company profile
DASH BPO is a Johannesburg-based South African company that provides contact centre and business process outsourcing services, mainly in collections, customer management, and sales support. Its clients are drawn from local financial services and retail sectors, where it handles outbound and inbound calls on their behalf.
1000Team
2017Founded
JohannesburgSouth Africa
Company profile
on ShiftMate
Profile active on ShiftMate
Evidence-led company research
What DASH BPO company profile research shows
DASH BPO is a Johannesburg-based South African company that provides contact centre and business process outsourcing services, mainly in collections, customer management, and sales support. Its clients are drawn from local financial services and retail sectors, where it handles outbound and inbound calls on their behalf.
Locations
Johannesburg
Company size
1000
Role areas
Collections Consultant, Customer Service Agent, Sales Consultant
Typical pay
R6,500–R15,000/month
Head office
Johannesburg
Founded
2017
What the work may be like
DASH BPO is a Johannesburg-based SA-owned outsourcer specialising in collections, customer management, and sales for financial services and retail clients. The modern contact centre environment and structured agent development coaching distinguish it from older floor-style operations.
Collections and financial services work demands accuracy and compliance awareness, and the coaching culture means developing agents receive real feedback on performance.
Hiring and application process
Candidates can apply for roles at DASH BPO through the South African jobs platform by uploading a CV highlighting Matric results and any customer service or collections experience. The screening process starts with CV review, followed by a telephonic interview and a voice or role-play assessment focused on outbound collections calls for financial and retail clients.
Shortlisted candidates complete reference checks before receiving an offer, with the full process typically taking two to four weeks. Prepare by practising clear, professional responses to common debt-recovery scenarios.
Who may be a good fit
- Candidates with financial services or collections experience looking for a focused SA BPO environment
- SA-owned operator — career decisions made locally by people who understand the SA market
- Collections and financial services specialisation — transferable skills across the broader credit and banking sector
- Agent development coaching focus — individual performance feedback rather than just hitting floor targets
What candidates should verify
- • Johannesburg only — not accessible for candidates outside Gauteng
- • Collections work involves regular contact with financially stressed consumers
- • Confirm salary, shift, location and campaign details in the live vacancy.
- • Use the employer's official application channel and never pay to apply.
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The company
Inside DASH BPO.
DASH BPO is a Johannesburg-based South African company that provides contact centre and business process outsourcing services, mainly in collections, customer management, and sales support. Its clients are drawn from local financial services and retail sectors, where it handles outbound and inbound calls on their behalf.
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Opportunities
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A few useful things to know.
How do I apply?
Use the role card to continue to the application route listed for that opportunity.
Where is the team based?
DASH BPO lists Johannesburg on this public profile.
Where can I read reviews?
Independent worker feedback is hosted separately, so it remains distinct from employer-controlled content.