Industry
BPO
C
Centrevo company profile
Centrevo runs contact centre operations for clients in FMCG, telecoms, retail and financial services. The work involves handling customer calls and queries on behalf of these brands, with most campaigns focused on South African consumers.
1,000+Team
PublicOn ShiftMate
JohannesburgSouth Africa
Company profile
on ShiftMate
Profile active on ShiftMate
Evidence-led company research
What Centrevo company profile research shows
Centrevo runs contact centre operations for clients in FMCG, telecoms, retail and financial services. The work involves handling customer calls and queries on behalf of these brands, with most campaigns focused on South African consumers.
Locations
Johannesburg
Company size
1,000+
Role areas
Call Centre Agent, Outbound Sales Agent, Customer Service Agent
Typical pay
R6,000–R15,000/month + commission
Head office
Johannesburg
What the work may be like
Centrevo has been running contact centre operations from Johannesburg for over 30 years — one of the longest-established SA BPOs, with the institutional stability that comes from decades of continuous operation. FMCG, telecoms, and retail campaigns provide a familiar, accessible work context for new entrants, and the entry-level orientation means the training and onboarding are genuinely designed for candidates without prior experience.
Hiring and application process
za. The screening process begins with a Matric and CV review, followed by a telephonic interview to assess clear telephone manner and a short target-driven assessment or role-play exercise focused on FMCG, telecoms or retail queries.
Successful candidates undergo reference and background checks before receiving an offer, with the full process usually taking two to four weeks. Prepare by practising concise responses to common customer complaints while maintaining a professional tone under time pressure.
Who may be a good fit
- Johannesburg and Gauteng-based candidates with Matric looking for a SA BPO and structured training
- 30+ years of continuous BPO operations — institutional stability that smaller operators cannot match
- FMCG and retail campaigns create relatable, accessible work contexts for new agents
- Entry-level focus — training and onboarding designed for candidates without prior BPO experience
What candidates should verify
- • Johannesburg-only operation — not accessible for candidates outside Gauteng
- • Long-established employer culture can be slower to adopt newer digital CX approaches
- • Confirm salary, shift, location and campaign details in the live vacancy.
- • Use the employer's official application channel and never pay to apply.
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The company
Inside Centrevo.
Centrevo runs contact centre operations for clients in FMCG, telecoms, retail and financial services. The work involves handling customer calls and queries on behalf of these brands, with most campaigns focused on South African consumers.
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Opportunities
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How do I apply?
Use the role card to continue to the application route listed for that opportunity.
Where is the team based?
Centrevo lists Johannesburg on this public profile.
Where can I read reviews?
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