How to Get to Roodepoort
Transport Hub
Roodepoort CBD / Clearwater Mall
Route
Well-connected by minibus taxis along Main Reef Road and Ontdekkers Road routes. Roodepoort station provides Metrorail links to central Johannesburg. Taxis run frequently to Soweto townships and Johannesburg CBD throughout the day.
Taxi Cost
R15-R22 from Johannesburg CBD
Landmark
Clearwater Mall, Westgate Shopping Centre, Main Reef Road industrial area, Florida Road commercial strip
Well-connected by minibus taxis along Main Reef Road and Ontdekkers Road routes. Roodepoort station provides Metrorail links to central Johannesburg. Taxis run frequently to Soweto townships and Johannesburg CBD throughout the day.
About This Role: Call Centre Agent
Handle inbound or outbound calls for customer service, sales, or technical support. Work in professional BPO environments across Durban.
Key Duties & Responsibilities
- Answering inbound customer calls professionally.
- Making outbound sales or follow-up calls.
- Logging calls and updating CRM systems.
- Resolving customer complaints and queries.
- Meeting call quality and target metrics.
Requirements
- Clear English communication (verbal and written)
- Computer literate — typing speed 30+ WPM
- Matric certificate
- Ability to work under pressure
Working Hours
Shift work: 07:00 – 16:00, 08:00 – 17:00, or 12:00 – 21:00. Some 24/7 operations.
Salary Range
R5,200 – R8,500 per month (+ performance incentives)
Pay Scale — Call Centre Agent
| Level | Pay Rate |
|---|---|
| Trainee Agent | R5,200 / month |
| Experienced Agent | R7,000 / month |
| Team Leader | R9,500+ / month |
Pay rates are estimates based on South African sectoral determinations and market data for the Johannesburg area. Actual pay may vary by employer.
Safety Tips for Roodepoort
Generally safe during business hours around Clearwater Mall and main roads, but stay alert in quieter industrial areas.
How to Get Hired as Call Centre Agent in Roodepoort
Pro Tip
Visit the business offices along Main Reef Road on weekday mornings between 9-11am when managers are most likely to conduct on-the-spot interviews and voice tests for immediate placement
Walk-In Friendly?
Yes - Clearwater Mall retailers and nearby businesses regularly accept walk-in applications, especially for entry-level positions
Quick Advice
- Dress neatly — first impressions matter
- Bring 2 printed CVs (even if not required)
- Arrive 15 minutes early
- Have your SA ID ready
Job Market in Roodepoort
Roodepoort serves as a key commercial hub for the West Rand with Clearwater Mall driving retail employment. The area has a strong industrial base along Main Reef Road with warehousing and light manufacturing. Service sector jobs dominate, supported by the suburb's position as a transport interchange.
Growing Industries:
Where to Eat Near Work
KFC and various takeaways at Clearwater Mall food court, plus street vendors along Main Reef Road
Other Roles Available in Roodepoort
Pro Tip
Visit the business offices along Main Reef Road on weekday mornings between 9-11am when managers are most likely to conduct on-the-spot interviews and voice tests for immediate placement
Walk-In Friendly?
Yes - Clearwater Mall retailers and nearby businesses regularly accept walk-in applications, especially for entry-level positions
Why ShiftMate?
- Paid working interviews
- Permanent employment after trial
- No recruitment fees
- Skills development
Ready to Start Working in Roodepoort?
Don't wait — call centre agent positions fill quickly. Apply now via WhatsApp and get matched with employers in your area today.