Call Centre Quality Analyst Jobs in Umbilo

Find call centre quality analyst opportunities in Umbilo, Durban. No CV required — apply instantly via WhatsApp and start working this week.

Immediate Start
No CV Required
Paid Trial
Permanent Employment

Free to apply • Data-free • Response within 24 hours

Salary Range

R30 – R23

per month

Local Demand

N/A

Skill & Education

Entry Level

No formal qualification

Taxi from CBD

R8-R12 from Durban CBD

How to Get to Umbilo

Transport Hub

Umbilo Station / Umbilo Road

Route

Well-connected by minibus taxis along Umbilo Road with frequent services to CBD and Umlazi. Umbilo railway station provides additional transport options. Main taxi rank at Umbilo Road serves multiple routes throughout southern Durban.

Taxi Cost

R8-R12 from Durban CBD

Landmark

Umbilo industrial area along Edwin Swales Drive, various manufacturing plants near the railway line, Umbilo Road commercial strip

Well-connected by minibus taxis along Umbilo Road with frequent services to CBD and Umlazi. Umbilo railway station provides additional transport options. Main taxi rank at Umbilo Road serves multiple routes throughout southern Durban.

About This Role: General Application

We have various entry-level and skilled positions available in this area. Apply now and our team will match you with suitable opportunities based on your skills and experience.

Key Duties & Responsibilities

  • Duties vary depending on the specific role and employer.
  • Full job briefing provided before your trial shift.
  • On-the-job training available for most positions.

Requirements

  • SA ID or valid work permit
  • Reliable transport to the work location
  • Willingness to learn and work hard
  • Clear criminal record preferred

Working Hours

Hours depend on the specific position. Most roles are Monday to Friday with some weekend availability.

Salary Range

From R30.23 per hour (2026 National Minimum Wage)

Pay Scale — General Application

LevelPay Rate
Entry Level (NMW)R30.23 / hour
ExperiencedR33.00 – R40.00 / hour

Pay rates are estimates based on South African sectoral determinations and market data for the Durban area. Actual pay may vary by employer.

Safety Tips for Umbilo

Generally safe during business hours with good foot traffic along Umbilo Road main strip. Stay alert around industrial loading areas where trucks frequent.

How to Get Hired as Call Centre Quality Analyst in Umbilo

Pro Tip

Emphasize any experience with Excel, data analysis, or previous supervisory roles - even from retail or manufacturing - as these skills directly transfer to quality analysis work and set you apart from general call centre applicants.

Walk-In Friendly?

Yes - many small manufacturers and workshops along Edwin Swales Drive accept walk-in applications, especially for general worker and packing positions

Quick Advice

  • Dress neatly — first impressions matter
  • Bring 2 printed CVs (even if not required)
  • Arrive 15 minutes early
  • Have your SA ID ready

Job Market in Umbilo

Umbilo serves as a key industrial and transport corridor connecting the southern suburbs to Durban CBD. The area has a strong manufacturing base with food processing, automotive parts, and logistics companies providing steady employment. Many residents work locally in small-scale manufacturing or commute easily to CBD jobs via established taxi routes.

Growing Industries:

manufacturing, food processing, logistics, automotive, retail

Where to Eat Near Work

Umbilo Road takeaways near the station, particularly the Indian curry houses and bunny chow spots

Other Roles Available in Umbilo

Call Centre Quality Analyst

Apply Now via WhatsApp

No CV needed. Just send us a message and we'll match you with the best call centre quality analyst jobs in Umbilo.

Free to apply

No data charges

Response within 24 hours

Paid trial shifts

Pro Tip

Emphasize any experience with Excel, data analysis, or previous supervisory roles - even from retail or manufacturing - as these skills directly transfer to quality analysis work and set you apart from general call centre applicants.

Walk-In Friendly?

Yes - many small manufacturers and workshops along Edwin Swales Drive accept walk-in applications, especially for general worker and packing positions

Why ShiftMate?

  • Paid working interviews
  • Permanent employment after trial
  • No recruitment fees
  • Skills development

Also Look for Call Centre Quality Analyst Jobs in Nearby Areas

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