For employers • Starting with contact centres

Find, prepare and hire people for the work you actually need done.

Starting with contact centres.

ShiftMate connects sourcing, assessment, role preparation, trial-to-hire and measurement in one employment journey. Contact centres are where our deepest capability starts.

Find the right people
Assess for the actual role
Prepare and practise
Trial before you commit
Support new hires
Measure what happens next

Job Posted

Customer Service Agent

Cape Town · Full-time

Finding & Assessing

We find and assess the right candidates

Receiving Matches

Matches in as little as 2 hours

Naledi M.

Naledi M.

Cape Town

Available immediately
Voice Score89%
Work Readiness91%
Match Score94%
View Profile

Our starting market

Partner with us to build a stronger contact-centre intake.

We work with contact centres to build custom assessments, role training and simulations around their campaigns—so teams can assess people faster, widen the intake and support new hires through complex scripts, compliance, sales and objection handling.

See the Contact Centre pathway

Assess

Behavioural, voice, role and workflow evidence

Prepare

Campaign-specific learning and simulation

Support

Trial-to-hire, onboarding and outcomes

6,000,000+

Job Seekers

Powered by SA Youth

12,000+

Graduates

Ready to work

78,000+

ShiftMate Profiles

Pre-screened & active

SA Youth

Connected

Direct integration

Capability over credentials

Why Trial Shifts Change Everything

CVs predict.

A CV tells you what someone says they've done.

Interviews impress.

The best talker often wins.

Trial Shifts prove.

You see what the person can actually do.

The only way to know if someone can do the job is to actually see them do it.

Simple, Transparent Pricing

Trial Shift

R900

  • We find the candidate
  • We assess the candidate
  • We connect you

You decide how long to trial them

See how they handle pressure & routine

You pay the candidate directly.

Permanent Hire

FREE

  • Zero placement fee — ever
  • No % of salary fee
  • No hidden costs
  • No recruiter fees

That's it.

  • No subscriptions
  • No retainers
  • No advertising costs
  • No long procurement
  • Just results

Why Employers Switch To ShiftMate

Traditional Recruitment
ShiftMate
15% - 20% of annual salary
Cost
R500 to trial. FREE to hire.
Permanent decision upfront
Hiring Approach
Try before you hire
CVs and interviews
How You Evaluate
See them work in real time
Weeks to fill roles
Time To Match
Matches in hours
High hiring risk
Risk
Low risk. Proven performance.

We Own The Entire Hiring Journey

Source

We find the right candidates for you

Assess

We screen for skills & potential

Train

We develop & prepare them

Trial Shift

You see them work before you hire

Hire

You hire with confidence

Retain

We support long-term success

The talent exists.
The jobs exist.
The pathway doesn't.

We build the bridge between South Africa's largest talent pool and employers who need great people.

6M+

Job Seekers

(SA Youth)

ShiftMate

Employers

Across SA

Browse Candidates.
Book Trial Shifts.
Hire with Confidence.

Pre-assessed. Available.
Ready to work.

Browse Candidates
Naledi M.

Naledi M.

Cape Town

Available Immediately
Voice Score89%
Work Readiness91%
Match Score94%
Book Trial Shift
Sipho D.

Sipho D.

Durban

Available now
Sales Aptitude91%
Work Ethic88%
Match Score92%
Book Trial Shift
Ayesha K.

Ayesha K.

Johannesburg

Available Immediately
Customer Service87%
Resilience90%
Match Score90%
Book Trial Shift
Thabo R.

Thabo R.

Pretoria

Available now
Voice Score86%
Work Readiness88%
Match Score90%
Book Trial Shift
Lerato M.

Lerato M.

Port Elizabeth

Available Immediately
Sales Aptitude90%
Work Ethic87%
Match Score91%
Book Trial Shift

Need people? Start receiving matches today.

Post a job free and get direct access to one of South Africa's largest frontline talent networks.

Secure & Compliant POPIA Compliant National Reach