Industry
BPO
O'Keeffe & Swartz runs an outbound telesales operation focused on insurance and financial services products. The company has operated for decades from Johannesburg and employs over 1,000 people.
Evidence-led company research
O'Keeffe & Swartz runs an outbound telesales operation focused on insurance and financial services products. The company has operated for decades from Johannesburg and employs over 1,000 people.
BPO
Johannesburg
1,000+
Insurance Sales Agent, Outbound Sales Agent, Quality Assessor
R6,000–R18,000/month + commission
Johannesburg
1993
O'Keeffe & Swartz has been running insurance and financial-services telesales from Johannesburg for decades — one of the longest-standing direct-sales contact centres in South Africa. The environment is structured around high-volume outbound sales with uncapped commission, and the in-house sales academy provides the product and technique training needed to hit targets.
The culture is results-driven and competitive, with the top earners taking home substantially more than the base salary.
Candidates can apply online via the jobs platform by submitting a CV that emphasises Matric results and any prior sales exposure. Applications are screened for clear communication and drive, after which shortlisted candidates complete a telephonic interview followed by a live sales role-play assessment focused on simple insurance products.
Reference and background checks are conducted before offers are extended, with the full process typically completed within one to two weeks. Applicants should prepare by rehearsing concise pitches and objection-handling techniques to demonstrate resilience under pressure.
Current listings sourced from public employer and job-board pages.
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Career areas
Insurance Sales Agent · Outbound Sales Agent · Quality Assessor · Sales Team Leader · Sales Manager
Entry guidance
Matric, strong sales drive, resilience, clear communication
Hiring process
Candidates can apply online via the jobs platform by submitting a CV that emphasises Matric results and any prior sales exposure. Applications are screened for clear communication and drive, after which shortlisted candidates complete a telephonic interview followed by a live sales role-play assessment focused on simple insurance products. Reference and background checks are conducted before offers are extended, with the full process typically completed within one to two weeks. Applicants should prepare by rehearsing concise pitches and objection-handling techniques to demonstrate resilience under pressure.
Training
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